PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Graceland Portable Buildings and Ryan Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Graceland Portable Buildings
Ryan Homes

Graceland Portable Buildings and Ryan Homes Overview

Total reviews 120 321
Company responses 0 0
Issues resolved 0 2

Graceland Portable Buildings and Ryan Homes Consumer Ratings

Rank
161 out of 1978 in Construction and Repair category
251 out of 1978 in Construction and Repair category
Customer service
132 in category
189 in category
Website
160 in category
193 in category
Price Affordability
169 in category
213 in category
Product or Service Quality
118 in category
245 in category

Graceland Portable Buildings and Ryan Homes Rating Details

Customer service
2 (63 reviews)
1.6 (106 reviews)
Reviewer's quote

...I spoke with customer service lady named Anna. I told her I wanted to make one payment, as usual, and she gave me the price including a late charge. I told her I couldn’t afford the late payment this month and agreed to pay it after the first of the year...

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...After paying upwards of $500,000 for a house, the customer service is horrible as well as the product is cheaply made. I would not recommend a Ryan home to anyone..

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Website
2.6 (51 reviews)
2.3 (80 reviews)
Reviewer's quote

I can only give Graceland 2 stars because I really like the buildings. Their constructon and design are wonderful. The delivery and set up was terrible. I was promised delivery and set up on June 12. It was after July 22 that the job was complete. I had to postpone my electrical contractor and...

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When my husband and I tried to contest this, Ashley referred to a website, stating that the BAH policy is common knowledge. She told us that we were wrong, and that she had multiple single E-3's in the community who were able to buy the house and make the payments just fine. For nearly $260,000+,...

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Price Affordability
2.8 (51 reviews)
2.3 (87 reviews)
Reviewer's quote

My husband and I do quite a bit of research before we make a major purchase and found Graceland sheds to comparable in price to other sheds (some cheaper, some more expensive) but far above the others in quality of construction. After deciding to purchase a Graceland, we were pleasantly surprised...

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...At the same price we would have got a single family home with better qualitiy of life..

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Product or Service Quality
2.7 (50 reviews)
1.4 (101 reviews)
Reviewer's quote

...it should be covered, we were told that he was no longer employed there and they now determined it was not caused by the fact that they used a poor quality door/design and that it was caused by weather and refused to cover the cost to replace the door and frame that rotted within 2 years of purchase. They felt that sending an amazon gift card for...

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I have attempted several times to contact customer service only to be on hold for 30+ minutes then told the warranty has expired so no one can help me. I am looking for some financial assistance with rectifying these matters and restoring my faith in Ryan Homes, so I do not have to take further...

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Graceland Portable Buildings and Ryan Homes Pros and Cons

Pros
  • Satisified
  • Product and the people
  • Passing inspection so easily
  • Floor plans
  • Location
  • Look of the home and layout
Cons
  • Handling of billing and customer service
  • Customer service
  • Deceiveful
  • Customer service
  • Willingness to accept responsibility for actions
  • Lack of actions taken to correct issues after contruction

Graceland Portable Buildings and Ryan Homes Most Positive Reviews

Top rated reviews
5

We bought our building in 2008 in Gaston, SC. We recently moved to Newberry, SC and contacted our local provider to...

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5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

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5

Graceland locations come and go almost overnight. According to the company, this may void any warranty on the building...

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5

Home built 09/2009. Countless issues! One of many was the front door. The door wouldn't open or close without a lot...

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Graceland Portable Buildings and Ryan Homes Most Critical Reviews

Lowest rated reviews
1

Don't buy from Graceland. I was told delivery in 21 days. It took 6 weeks. Very, very poor workmanship. I have compl...

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1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

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1

Buliding was supposed to be delivered in 21 days at most, whatever the reason no one has contacted me. It has been 42...

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1

First of all, Ryan Homes does not care about these reviews, which is really sad.

Ryan Homes will NOT allow you to hav...

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Graceland Portable Buildings and Ryan Homes Latest Reviews

Recent published reviews
No votes

I bought this building for 7500.00 and financed it so by time it was over more like 13k. I was told it's the best life...

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1.7

I bought a new Ryan's Home in 2014 in Bowie Maryland. Since purchasing, the pop outs in the home are awful. You get a...

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1

The buildings are not as efficient or well built as they state. They did not honor the warranty when the side door and...

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1.6

My review. Essentially they only care about new clients, not the people who have already purchased a home and our curren...

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Graceland Portable Buildings and Ryan Homes Products and Services

Most reviewed product and services
  • Graceland Portable Buildings Delivery Service (13 reviews)
  • Graceland Portable Buildings Barn (8 reviews)
  • Graceland Portable Buildings Shed (7 reviews)
  • Ryan Homes House Construction (105 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Sales Representative (4 reviews)