PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Swagbucks and Grabpoints as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Swagbucks and Grabpoints Overview

Total reviews
Company responses
Issues resolved

Swagbucks was first mentioned on PissedConsumer on Apr 19, 2012 and since then this brand received 486 reviews. It is 484 reviews more than Grabpoints received since Dec 18, 2018. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Grabpoints customer support team than with Swagbucks customer service.

Swagbucks and Grabpoints Consumer Ratings

27 out of 303 in Gift Cards, Rewards and Cashbacks category
9 out of 303 in Gift Cards, Rewards and Cashbacks category
Customer service
27 in category
13 in category
24 in category
5 in category
Product or Service Quality
16 in category
0 in category

According to consumer ratings and reviews, Grabpoints ranks 18 points higher in the Gift Cards, Rewards and Cashbacks category than Swagbucks. People gave Swagbucks 1.4 stars for Customer service criterion in Gift Cards, Rewards and Cashbacks category and it is 49 points higher than the worst rated brand in this category. At the same time, Grabpoints was rated 2 stars for Customer service criterion in this category and it is 63 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Grabpoints has a higher rating than Swagbucks. Regarding Product or Service Quality criterion, consumers gave Swagbucks 1.7 stars and it is 79% greater than other in category. Grabpoints however was rated 4 stars and it is 100% greater than other in category.

Swagbucks and Grabpoints Rating Details

Customer service
1.4 (191 reviews)
2 (2 reviews)
Reviewer's quote

I took a chat survey and was promised 5000 swagbucks on November 20, 2019 and was told it could take up to 5 business days to get paid and it is now December 3,2019 and I still have not received my payment.

Rosalee P

Is there such AI that can click on an offer and play games over the course of a week, and would it do so for 10 dollars??? Either way, it is in the terms of service to provide the information needed, which no one reads. I feel ripped off. They may have done this to scam younger people who can't...

2 (172 reviews)
3.5 (2 reviews)
Reviewer's quote

more problems with your website than anyone else is on Cashing Out redeeming all my cards. if this is the way it's going to be I can't get the simple help I have to wait 10 days when you guys should have a phone number to Simply solve the problem for people who are computer illiterate. fix the...

Jesse L

SCAM ALERT!!!This site explicitly denied my reward after I spent hours working on surveys for "something being outside the norm".I've used similar services such as PrizeRebel, InstaGC, Swagbucks and more without any issues.You know a site is sad when they're too cheap to even pay out a 5$ Steam...

Crystalia H
Product or Service Quality
1.7 (156 reviews)
4 (1 review)
Reviewer's quote

don't honor agreement with users wont get money sb owedwont respect customers to even acknowledge them when you send requests or issue problems

mary m

No items

Swagbucks and Grabpoints Pros and Cons

  • Great surveys
  • To make money on sb
  • Getting swag bucks for searching normally
  • At least their customer service was fast
  • Will not respond to complaint
  • Poor customer service
  • Customer service
  • Did not give me my reward
  • Too cheap to pay a 5 dollar steam card
  • Ruined the holiday season

Swagbucks and Grabpoints Most Positive Reviews

Top rated reviews

I was once a winner abmonth ago name if me Michelle wells


This site explicitly denied my reward after I spent hours working on surveys for "something being outside t...

Swagbucks and Grabpoints Most Critical Reviews

Lowest rated reviews

I've been watching like 30-40 videos already and whenever I'm done with a group of 10, it shows that I've earned 3 SB...


GrabPoints is a site where you can complete offers to earn gift cards and real money. After I spent more than a week on...

Swagbucks and Grabpoints Latest Reviews

Recent published reviews

No matter what I complete or do Swagbucks no longer rewards or records my status or points everything was going great...

Read all 486 reviews
No votes

Swagbucks and Grabpoints Products and Services

Most reviewed product and services
  • Swagbucks Account (123 reviews)
  • Swagbucks Rewards Program (57 reviews)
  • Swagbucks Customer Care (41 reviews)
  • Grabpoints Survey Service (1 review)