PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ritzpix and GotPrint as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Ritzpix and GotPrint Overview

Total reviews
Company responses
Issues resolved

GotPrint was first mentioned on PissedConsumer on Apr 20, 2011 and since then this brand received 75 reviews. It is 40 reviews more than Ritzpix received since Mar 15, 2011.

Ritzpix and GotPrint Consumer Ratings

83 out of 756 in Media category
16 out of 182 in Printing category
Product or Service Quality
39 in category
17 in category
Customer service
64 in category
20 in category
Price Affordability
66 in category
14 in category

Ritzpix and GotPrint Rating Details

Product or Service Quality
1.9 (14 reviews)
1.9 (38 reviews)
Reviewer's quote

...I love the quality of photos and editing tools the website offers. HOWEVER I recently uploaded 500 plus pics from vacation, spent a week editing them and was ready to check out. Shipping 5-7 days is $39...


...and so according to customer service a printer was broke down another employee said my address wasn’t valid for receiving a delivery on Saturday...

Adam G
Customer service
1.3 (14 reviews)
1.2 (38 reviews)
Reviewer's quote

The customer service guy said that would be giving them to you for free. I said I understand but I was promised a full refund a week ago and you still have not provided the product that I purchased. I had several choices when choosing who I was going to produce my photo albums through this...


If you need zero customer service, it's mostly fine. Their editor is buggy and not great, but can be manageable if you are ok spending time. The second you need a human to help with anything, it's painful...

Price Affordability
1.6 (14 reviews)
2.8 (18 reviews)
Reviewer's quote

I ordered an iPhone from "Ritzpix by Ritz Camera" on October 14, 2018. They charged my credit card, but did not send the item for 9 days. I emailed them, there was no answer. I found 3 phones for the company on their help pages, two in Iowa, one in Florida. The Iowa phones had voicemail. The...

Pavel R

...And the price was more than a bargain. Thank you!..


Ritzpix and GotPrint Pros and Cons

  • Special price of 1 cent per print
  • Site made it easy to place an order
  • Price
  • Product diversity
  • Low prices
  • Took my money and did not send me anything
  • Outrageous shipping charge at the end
  • Customer service
  • Customer service
  • Delivered completely unacceptable job
  • Quality very poor

Ritzpix and GotPrint Most Positive Reviews

Top rated reviews

My local kits camera closed. I live on an island so traveling 46 miles to drop off my film wasn't happening. I tried...


I just placed an order and after i placed i realized i spelt Woodshed wrong. There should not be a w in woodshed

Ritzpix and GotPrint Most Critical Reviews

Lowest rated reviews

I am a mom of 3 kids and my life is crazy!!! I would upload my pictures and run along and was planning to go back whe...


I am giving GotPrint 5 stars for the absolute worst customer service EVER! I have had a Broker account for more than 3...

Ritzpix and GotPrint Latest Reviews

Recent published reviews

Used them once, years ago. Quality of the prints was passable, but the supposed card stock was so bad I had to glue...

Read all 35 reviews

I had order flyers for my upcoming Church event and had the flyers expedited for “2 businesses days”. Checked the...

Read all 75 reviews

Ritzpix and GotPrint Products and Services

Most reviewed product and services
  • Ritzpix Shipping Service (11 reviews)
  • Ritzpix Account (5 reviews)
  • Ritzpix Metal Printing Service (2 reviews)
  • Gotprint Business Cards Printing Service (16 reviews)
  • Gotprint Printing Service (13 reviews)
  • Gotprint Postcards Printing Service (9 reviews)