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GoToBus

Transport
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $336 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
Discounts and Special Offers

No items

Customers don't like

  • Do not abide by their policies2
  • Worst bus ride2
  • Not safe2
  • Rude to customers2
  • Unsanitary conditions1
Delete
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $430 CLAIMED LOSSES
  • $108 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
Discounts and Special Offers
  • Eventually getting to my destination 1

Customers don't like

  • Customer support supervisor was rude1
  • Dealing with bandits1
  • Dealing with customer service1
  • Having to buy a second ticket to not fix the issue1
  • No contact for the refund department1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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