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GoToBus

Transport
  • 0 ISSUES RESOLVED
  • 107 TOTAL REVIEWS
  • $4.1K CLAIMED LOSSES
  • $295 AVERAGE LOSS
1.4
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Worst bus ride2
  • Unsanitary conditions2
  • Customer service2
  • Rude to customers1
  • No customer service1
Delete
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $430 CLAIMED LOSSES
  • $108 AVERAGE LOSS
1.9
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Eventually getting to my destination 1

Customers don't like

  • Wheelchair lift not operating smoothly leading to delay1
  • No contact for the refund department1
  • Having to buy a second ticket to not fix the issue1
  • Dealing with bandits1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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