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Megabus
Gotobus

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Megabus

Megabus

2.1
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2806 TOTAL REVIEWS
Rank
40 out of 616
in Transport category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Level of Comfort
Statistics of Customer Service Calls
  • TOTAL CALLS
    21704
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    02:57
  • ISSUES RESOLVED
    21%
Top Products and Services
2
1060 reviews
2.5
317 reviews
2.7
148 reviews
Gotobus

Gotobus

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 180 TOTAL REVIEWS
Rank
117 out of 616
in Transport category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Level of Comfort
Statistics of Customer Service Calls
  • TOTAL CALLS
    349
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    02:49
  • ISSUES RESOLVED
    10%
Top Products and Services
1.4
84 reviews
2.1
20 reviews
1.6
11 reviews

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