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Gotobus
Megabus

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Gotobus

Gotobus

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 180 TOTAL REVIEWS
Rank
118 out of 618
in Transport category
Rating Details
Customer service
Product or Service Quality
Level of Comfort
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    358
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    02:49
  • ISSUES RESOLVED
    10%
Top Products and Services
1.4
84 reviews
2.1
20 reviews
1.6
11 reviews
Megabus

Megabus

2.1
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2839 TOTAL REVIEWS
Rank
41 out of 618
in Transport category
Rating Details
Customer service
Product or Service Quality
Level of Comfort
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    21969
  • SUCCESSFUL
    69%
  • AVG CALL DURATION
    02:57
  • ISSUES RESOLVED
    21%
Top Products and Services
2
1069 reviews
2.5
320 reviews
2.7
148 reviews

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