GoToBus vs Megabus

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GoToBus

Transport
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $541 CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
Number of Destinations

No items

Customers don't like

  • Worst bus ride2
  • Customer service1
  • Email promptness1
  • I payed and never received the transportation service1
  • Phone service1

Products by GoToBus

No items

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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 993 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
Number of Destinations
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Prices 3
  • Safe driving 3

Customers don't like

  • Poor customer service23
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8

Products by Megabus

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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