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GoToBus

Transport
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $336 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers

No items

Customers don't like

  • Do not abide by their policies2
  • Worst bus ride2
  • Not safe2
  • Rude to customers2
  • Unsanitary conditions1
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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 1011 TOTAL REVIEWS
  • $77.7K CLAIMED LOSSES
  • $256 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service24
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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