GoOptic vs Lenscrafters

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GoOptic

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $286 AVERAGE LOSS
1.6
Customer service
Insurance Plans Acceptance
Website
Discounts and Special Offers
Staff
  • Easy site navigation 1
  • Free and fast shipping 1
  • Order status tracking 1
  • Will doctor for accurate prescription 1

Customers don't like

  • Sucked3
  • No refund policy on completely unwearable glasses2

Products by GoOptic

No items

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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $76.6K CLAIMED LOSSES
  • $476 AVERAGE LOSS
2.0
Customer service
Insurance Plans Acceptance
Website
Discounts and Special Offers
Staff
  • Some of the staff 4
  • Selection of frames 4
  • Polarized transitions 2
  • Range of products you offered 2
  • Staff 1

Customers don't like

  • Customer service6
  • Having marks on the lenses5
  • Staff attitude5
  • Poor service4
  • Smug attitude4

Products by Lenscrafters

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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