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GoOptic

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $286 AVERAGE LOSS
1.9
Customer service
Website
Staff
Discounts and Special Offers
Insurance Plans Acceptance
  • Will doctor for accurate prescription 1
  • Order status tracking 1
  • Free and fast shipping 1
  • Frame and lense filter process 1
  • Easy site navigation 1

Customers don't like

  • Showing and allowing order of products not carried1
  • No refund policy on completely unwearable glasses1
  • Customer service1

Products by GoOptic

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LensCrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 619 TOTAL REVIEWS
  • $78.8K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.9
Customer service
Website
Staff
Discounts and Special Offers
Insurance Plans Acceptance
  • Some of the staff 4
  • Selection of frames 4
  • Range of products you offered 2
  • Polarized transitions 2
  • Staff 1

Customers don't like

  • Customer service6
  • Poor service3
  • Staff attitude2
  • Smug attitude2
  • Service or quality2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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