PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yahoo and Google as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yahoo
1.8
Google
1.9
Yahoo
Google

Yahoo and Google Overview

Total reviews 5667 16177
Company responses 0 0
Issues resolved 40 214

Yahoo and Google Consumer Ratings

Rank
327 out of 3561 in Media category
303 out of 3561 in Media category
Customer service
271 in category
272 in category
Website
300 in category
277 in category
Product or Service Quality
304 in category
277 in category
Diversity of Products or Services
308 in category
244 in category

Yahoo and Google Rating Details

Customer service
1.6
(1431 reviews)
1.5
(4358 reviews)
Reviewer's quote

Should be an option for 0 stars because that is truly the case with Yahoo customer service. All of a sudden I can't log in to account. Nor talk with anyone live to resolve the issue UNLESS you pay for premium support which is ridiculous...

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...no customer service what so ever. they need some serious review of how little they do for there customers. so disapointed, cannot recommend them for anything, a way over rated business...

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Website
1.8
(1238 reviews)
1.9
(3660 reviews)
Reviewer's quote

...Now the website requires a password. I forgot my password can't find a way to change it. 2...

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...It wasn't to send verification to old email or old phone number or website or old phone And none of those are available. Can't I just use my current new phone or another Gmail account? okay..

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Product or Service Quality
1.7
(1196 reviews)
1.8
(3594 reviews)
Reviewer's quote

Since my phone number expired and not in service, I couldn't receive verification code for sign in my yahoo account yesyes..

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The phone number is not in service I paid for storage and did not get it and can not find anyone to help..

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Diversity of Products or Services
1.8
(1074 reviews)
2
(3407 reviews)
Reviewer's quote

not good very unhelpfull if i want to get customer services i should pay several amount very bad rather use google than yahoo..

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You have incompetent people working for you that dont know their A## from a hold in the ground Disrespectful consumer service people lack knowledge of your products have to be transferred numerous times because the people you hire have an IQ of 40 and thats being generous Moving my business to...

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Yahoo and Google Pros and Cons

Pros
  • Email
  • Free
  • No pros
  • I like but please solve my cause
  • Easy to use
  • No pros
Cons
  • Poor customer service
  • No customer support
  • No customer service
  • No customer service
  • Customer service
  • Poor customer service

Yahoo and Google Most Positive Reviews

Top rated reviews
5

Email was hacked
I reset password but cant retrieve any new emails

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5

Thx a lot for your help and support my problem is solved , you are Unique

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5

It is very nice my experience with yahoo customer service. Really I have got help. I am calling on this number - (844)...

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5

I've got a different phone and I can't get into my old gmail Lauriestaton 15@***.com I can't remember the password and...

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Yahoo and Google Most Critical Reviews

Lowest rated reviews
1

They are the worst Run screaming They invade your computer searching for leads to sell ads to bombard you with, Then...

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1

I have paid twice for the same for cast my TV.and when I try to connect it brings me to a ad to get premium for...

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1

My yahoo account which is begilchelo@***.com is super important to me because some of my important files and game...

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1

Didn't work out to get logged in someone else changed my password and I can't login. Person should stay out of other...

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Yahoo and Google Latest Reviews

Recent published reviews
No votes

dear Yahoo,
please help me to reset password of yahoo mail :
t_siulien@***.com
couse the cellphone number that registered i...

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No votes

Hi dear yastarday I pay Google card 50ยฃ for the bigo app demand I well search this card its not working

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No votes

Future now is what I'm complaining about. It used to be 25, 30 years ago, you could talk to someone on the phone...

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No votes

I cannot solve my problem.Sir,i am mezanur rahman.i forget my phone password than i were flash my phone. Than i forgat...

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