PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Yahoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
1.9
Yahoo
1.8
Google
Yahoo

Google and Yahoo Overview

Total reviews 16160 5661
Company responses 0 0
Issues resolved 214 40

Google and Yahoo Consumer Ratings

Rank
303 out of 3559 in Media category
327 out of 3559 in Media category
Customer service
274 in category
273 in category
Website
279 in category
302 in category
Product or Service Quality
279 in category
306 in category
Exchange, Refund and Cancellation Policy
251 in category
248 in category

Google and Yahoo Rating Details

Customer service
1.5
(4359 reviews)
1.6
(1431 reviews)
Reviewer's quote

...no customer service what so ever. they need some serious review of how little they do for there customers. so disapointed, cannot recommend them for anything, a way over rated business...

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Should be an option for 0 stars because that is truly the case with Yahoo customer service. All of a sudden I can't log in to account. Nor talk with anyone live to resolve the issue UNLESS you pay for premium support which is ridiculous...

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Website
1.9
(3661 reviews)
1.8
(1238 reviews)
Reviewer's quote

...It wasn't to send verification to old email or old phone number or website or old phone And none of those are available. Can't I just use my current new phone or another Gmail account? okay..

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...Now the website requires a password. I forgot my password can't find a way to change it. 2...

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Product or Service Quality
1.8
(3595 reviews)
1.7
(1196 reviews)
Reviewer's quote

The phone number is not in service I paid for storage and did not get it and can not find anyone to help..

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Since my phone number expired and not in service, I couldn't receive verification code for sign in my yahoo account yesyes..

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Exchange, Refund and Cancellation Policy
1.8
(3415 reviews)
1.8
(972 reviews)
Reviewer's quote

...They will not engage or refund money after being told at least 10 times to cancel and i do not want your product. I am not using their product..

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...Switch to the newest Yahoo Mail The Yahoo! Team Privacy Policy | Customer Support..

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Google and Yahoo Pros and Cons

Pros
  • I like but please solve my cause
  • Easy to use
  • No pros
  • Email
  • Free
  • No pros
Cons
  • No customer service
  • Customer service
  • Poor customer service
  • Poor customer service
  • No customer support
  • No customer service

Google and Yahoo Most Positive Reviews

Top rated reviews
5

Thx a lot for your help and support my problem is solved , you are Unique

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5

Email was hacked
I reset password but cant retrieve any new emails

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5

every time I hear the water in it tells me my password is wrong when I did a reset my password is it goes through I...

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5

It is very nice my experience with yahoo customer service. Really I have got help. I am calling on this number - (844)...

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Google and Yahoo Most Critical Reviews

Lowest rated reviews
1

I have paid twice for the same for cast my TV.and when I try to connect it brings me to a ad to get premium for...

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1

Can I have a contact number accessible to Philippines? I forgot my yahoo password and I don't have access with the...

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1

Didn't work out to get logged in someone else changed my password and I can't login. Person should stay out of other...

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1

My yahoo account which is begilchelo@***.com is super important to me because some of my important files and game...

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Google and Yahoo Latest Reviews

Recent published reviews
No votes

I cannot solve my problem.Sir,i am mezanur rahman.i forget my phone password than i were flash my phone. Than i forgat...

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No votes

dear Yahoo,
please help me to reset password of yahoo mail :
t_siulien@***.com
couse the cellphone number that registered i...

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No votes

I have the 2step verification activated and no longer have that phone number. So i need to help getting passed that...

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No votes

Future now is what I'm complaining about. It used to be 25, 30 years ago, you could talk to someone on the phone...

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