PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Yahoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
Yahoo

Google and Yahoo Overview

Total reviews
432
1505
Company responses
0
0
Issues resolved
6
7

Google and Yahoo Consumer Ratings

Rank
92 out of 615 in Media category
96 out of 615 in Media category
Customer service
75 in category
No votes
Website
68 in category
No votes
Product or Service Quality
66 in category
No votes
Diversity of Products or Services
51 in category
No votes

Google and Yahoo Rating Details

Customer service
1.4 (144 reviews)
No votes
Reviewer's quote

Absolute worst customer service. I bought google nest wifi router, The router itself worked great in the beginning but then it started having disconnects a lot. Reached out to google customer service team, spent countless hours with them with troubleshooting before they could do anything...

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...I call customer service n they tell me to go to website , I go to website it tells me to call customer service ~ it's a loop n I really needed help. #boycottyahoo..

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Website
2.1 (130 reviews)
No votes
Reviewer's quote

...than trouble google account want all pw and id requires you to change pw over and over no support try to find a number or talk to someone tell you to go to website your cant find even hang up on you when you do get ahold of some one they are biased and against americans having freedom and tell them what and how to do only what they want big trouble for this...

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I an canceling all of my yahoo accounts because of some verification *** An will not use your website ever again!!!!..

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Product or Service Quality
1.6 (121 reviews)
No votes
Reviewer's quote

I was going to switch over everything to Google including my phone, but had terrible experience with customer service while trying to install Google hub and chromecast. The techs will have you reset and unplug til you give up. Even if it gets escalated...

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Cant login to account and will not pay a fee just to talk to customer service. If I cant login why would I need to pay to get myself logged in???..

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Diversity of Products or Services
2.2 (117 reviews)
No votes
Reviewer's quote

Google LLC is supposed to be a renowned company that provides great and legal services to most customers. However, I was trying to request refund with my purchases from a game App called CSR Racing 2 that promises prizes that are achievable within limit and competence of your cars. However, they do...

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...Then u have to explain your self over and over them on top of that they keep trying to push their services on you. plus got charged when I was told it was canceled weeks ago ..

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Google and Yahoo Pros and Cons

Pros
  • Used to like google products and customer service
  • Pathetic
  • Plese refund amount
  • Email
  • I used to love yahoo b4 the latest download version
  • Free email
Cons
  • Customer service
  • Lazy at solutions
  • Customer services
  • Poor customer service
  • No customer support
  • Customer support or service

Google and Yahoo Most Positive Reviews

Top rated reviews
5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

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5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

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5

Thank you Google Play, you did excellent work with my issue. You have gotten reviews on this site that show the negative...

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5

I downloaded "Messenger" from yahoo. All I wanted was messenger. So, when prompted with "speed up your pc with pc scam...

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Google and Yahoo Most Critical Reviews

Lowest rated reviews
1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

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1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

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1

In June i downloaded a tap4fun game from google play. To really progress in the game you must must make in app...

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1

I HAVE TRIED CALLING CUSTOMER CARE TO RETRIEVE MY PASSWORD FOR MY EMAIL AND HAD NO SUCH LUCK. YAHOO HAD ME CHANGE MY...

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Google and Yahoo Latest Reviews

Recent published reviews
No votes

On July 30 I was charged on 3 different times on my MFCU account over $300. I didnt make these purchases. My credit...

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No votes

I have changed my number and I do not have access to that number anymore could someone please give me a call back it is...

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1

I play a slot game (Jackpot Party) and sometimes when I run out of coins I will pay $9.99 ($10.59 with whatever the...

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No votes

I found out sometime my account has been hacked and I have been trying several times to get help and I'm referred to...

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Google and Yahoo Products and Services

Most reviewed product and services
  • Google Account (86 reviews)
  • Google Customer Care (46 reviews)
  • Google Email Service (14 reviews)
  • Yahoo Account (284 reviews)
  • Yahoo Website (162 reviews)
  • Yahoo Email Service (128 reviews)