PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Yahoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
Yahoo

Google and Yahoo Overview

Total reviews
382
903
Company responses
0
0
Issues resolved
4
4

Yahoo was first mentioned on PissedConsumer on Feb 6, 2007 and since then this brand received 903 reviews. It is 521 reviews more than Google received since Feb 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Google customer support team than with Yahoo customer service.

Google and Yahoo Consumer Ratings

Rank
64 out of 1005 in Media category
79 out of 1005 in Media category
Customer service
47 in category
64 in category
Website
51 in category
80 in category
Product or Service Quality
43 in category
47 in category

According to consumer ratings and reviews, Google ranks 15 points higher in the Media category than Yahoo. People gave Google 1.5 stars for Customer service criterion in Media category and it is 155 points higher than the worst rated brand in this category. At the same time, Yahoo was rated 1.3 stars for Customer service criterion in this category and it is 138 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Google has a higher rating than Yahoo. Regarding Product or Service Quality criterion, consumers gave Google 1.7 stars and it is 79% greater than other in category. Yahoo however was rated 1.6 stars and it is 77% greater than other in category.

Google and Yahoo Rating Details

Customer service
1.5 (122 reviews)
1.3 (229 reviews)
Reviewer's quote

Horrible customer service. I called them many times for many different reasons and never received any sort of help. Should stop using their products/services..

PissedConsumer1695514

Contacting Yahoo Support Number for help is the best option available for you if you are facing any kind of problems regarding Yahoo Mail. For more info dial our toll-free number +1 844 241 0563.

Lollie
Website
2.1 (115 reviews)
1.6 (217 reviews)
Reviewer's quote

OverlaysAds diff IPFace book diff IPLocked out a lot of times I've investigated all things devices Wi-Fi IP and my phone is also controlled r u real website?

Nieshia

...Any questions are delegated to a website where if your issue isn't one that is already described than you're basically screwed..

PissedConsumer1184133
Product or Service Quality
1.7 (109 reviews)
1.6 (195 reviews)
Reviewer's quote

...reset the network, replaced sim cards, paid to have the phone replaced, spent all the time on hold, paid for the phone replacement fee, paid for the phone service continuously every month, I have brought other customers to this service by referrals, but still we are having problems that can not be repaired. We need these problems fixed...

Scott D

Spoke with Yahoo customer service because there was suspicious activity in my email. They found several foreign addresses and that my account had been compromised. They said they had to pass it to a CISCO professional in my are to get account cleaned up and that it would cost $250...

Kristin J

Google and Yahoo Pros and Cons

Pros
  • Used to like google products and customer service
  • Pathetic
  • Many free services offered
  • Old messenger
  • Email
  • I used to love yahoo b4 the latest download version
Cons
  • Customer service
  • Customer services
  • Service and support
  • Poor customer service
  • No customer support
  • Tecnical support

Google and Yahoo Most Positive Reviews

Top rated reviews
5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

Google and Yahoo Most Critical Reviews

Lowest rated reviews
1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

Google and Yahoo Latest Reviews

Recent published reviews

On nov 29 Google took 199.99 off my card i didn't authorize it please fix

Read all 382 reviews
2

To contact Yahoo be email is made difficult to say the least? type in complaint and you will be taken anywere but not...

Read all 903 reviews

Google and Yahoo Products and Services

Most reviewed product and services
  • Google Account (65 reviews)
  • Google Customer Care (36 reviews)
  • Google Technical Support (10 reviews)
  • Yahoo Account (181 reviews)
  • Yahoo Website (104 reviews)
  • Yahoo Messenger Desktop Application (85 reviews)