PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Yahoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
Yahoo

Google and Yahoo Overview

Total reviews 455 1822
Company responses 0 0
Issues resolved 6 8

Google and Yahoo Consumer Ratings

Rank
93 out of 648 in Media category
108 out of 648 in Media category
Customer service
83 in category
89 in category
Website
78 in category
109 in category
Product or Service Quality
75 in category
82 in category
Diversity of Products or Services
56 in category
99 in category

Google and Yahoo Rating Details

Customer service
1.5 (162 reviews)
1.4 (489 reviews)
Reviewer's quote

cannot log into Google or any related se IE, Firefox or Edge browsers they have human customer service!:sad:apps kepp being told to try in a few hours its now been 6 days!..

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...The chat feature on the customer service site was completely unhelpful. And when I looked up the number for customer support, it said there was a $4. 99 fee...

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Website
2 (142 reviews)
1.6 (485 reviews)
Reviewer's quote

...After going to the first option can't access Gmail it automatically assumes I am locked out my account and refers me to the website then hangs up. The only other option I chose that was in my related area was apps. It said it would transfer me to someone I could talk to...

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...If I can get a tutor in how to start a DOS attack, or can get a website hitman, I would really need that because yahoo is like dog vomit with a big dog *** in it. Nobody likes it, it's disgusting, and it shouldn't exist..

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Product or Service Quality
1.7 (134 reviews)
1.5 (425 reviews)
Reviewer's quote

I called the customer service number and the gentleman that answered was extremely rude and asked me why i was utilizing that contact number if i was not trying to upgrade or place an ad with google. I cannot find any other customer support numbers anywhere and my problem is still unresolved...

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...The only redeeming quality was the comments section which they have removed. Bring it back..

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Diversity of Products or Services
2.2 (127 reviews)
1.6 (396 reviews)
Reviewer's quote

... it doesn't work I want my pics and videos and stuff back now and I'll be happy but i was told by your staff that you have no access to the passwords for your services *** that's a lie i want my pictures and I feel like I am being robbed because I am paying for it and not being able to use it anymore and it just isn't fair to me the customer is just wanting my stuff and they don't want to give it to me please help me out also make face recognition for account acce...

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...Then u have to explain your self over and over them on top of that they keep trying to push their services on you. plus got charged when I was told it was canceled weeks ago ..

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Google and Yahoo Pros and Cons

Pros
  • Used to like google products and customer service
  • Pathetic
  • Google is free
  • Email
  • Free mail 20 years ago
  • Free email
Cons
  • Customer service
  • Lazy at solutions
  • Customer services
  • Poor customer service
  • No customer support
  • Yahoo is no longer user friendly

Google and Yahoo Most Positive Reviews

Top rated reviews
5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

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5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

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5

Thank you Google Play, you did excellent work with my issue. You have gotten reviews on this site that show the negative...

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5

I downloaded "Messenger" from yahoo. All I wanted was messenger. So, when prompted with "speed up your pc with pc scam...

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Google and Yahoo Most Critical Reviews

Lowest rated reviews
1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

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1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

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1

In June i downloaded a tap4fun game from google play. To really progress in the game you must must make in app...

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1

I HAVE TRIED CALLING CUSTOMER CARE TO RETRIEVE MY PASSWORD FOR MY EMAIL AND HAD NO SUCH LUCK. YAHOO HAD ME CHANGE MY...

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Google and Yahoo Latest Reviews

Recent published reviews
No votes

Got charged 64,99 For Google mountain view, wasn't authorized

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1

Clapping I would like to know if you guys would not like to call me ever like that's my problem if you guys don't have...

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No votes

I received notice that a new device from Moscow signed into my email. What the heck is going on in this world!

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1

Tabloid levels of garbage. Freedom of speech means nothing to this company. No better than China.

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Google and Yahoo Products and Services

Most reviewed product and services
  • Google Email Service (14 reviews)
  • Google Search Engine (13 reviews)
  • Google Cell Phone (11 reviews)
  • Yahoo Email Service (140 reviews)
  • Yahoo Messenger Desktop Application (86 reviews)
  • Yahoo Technical Support (39 reviews)