PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
Thumbtack

Google and Thumbtack Overview

Total reviews
419
3015
Company responses
0
0
Issues resolved
6
6

Google and Thumbtack Consumer Ratings

Rank
90 out of 600 in Media category
72 out of 306 in Auctions and Marketplaces category
Customer service
77 in category
34 in category
Website
69 in category
61 in category
Product or Service Quality
67 in category
60 in category
Diversity of Products or Services
49 in category
83 in category

Google and Thumbtack Rating Details

Customer service
1.4 (136 reviews)
1.8 (1170 reviews)
Reviewer's quote

...I wonder if he is even aware of how bad Google's customer service is!..

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the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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Website
2.1 (124 reviews)
2.3 (1054 reviews)
Reviewer's quote

...than trouble google account want all pw and id requires you to change pw over and over no support try to find a number or talk to someone tell you to go to website your cant find even hang up on you when you do get ahold of some one they are biased and against americans having freedom and tell them what and how to do only what they want big trouble for this...

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...The unsubscribe link only takes you to their website that has no link to unsubscribe. AVOID THIS SITE..

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Product or Service Quality
1.6 (117 reviews)
1.8 (1038 reviews)
Reviewer's quote

I was going to switch over everything to Google including my phone, but had terrible experience with customer service while trying to install Google hub and chromecast. The techs will have you reset and unplug til you give up. Even if it gets escalated...

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Thumbtack is a shady service that basically steals from its customers. Even though I have preferences set for specific types of leads in my profile, they reset very easily without my consent and I get charged automatically for leads that are worthless to me. I have complained about the issue...

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Diversity of Products or Services
2.2 (110 reviews)
2.1 (976 reviews)
Reviewer's quote

Google LLC is supposed to be a renowned company that provides great and legal services to most customers. However, I was trying to request refund with my purchases from a game App called CSR Racing 2 that promises prizes that are achievable within limit and competence of your cars. However, they do...

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Initially Thumbtack would allow you to review people in need of your services. Then you buy credits at a dollar rate per credit, so you could contact the prospective client. They changed their structure without notice to me, and now charge when they deliver a lead, not allowing me to disseminate...

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Google and Thumbtack Pros and Cons

Pros
  • Used to like google products and customer service
  • Pathetic
  • Google is free
  • Concept
  • Idea
  • Customer service
Cons
  • Customer service
  • Lazy at solutions
  • Customer services
  • Lost money
  • No accountability
  • Customer service

Google and Thumbtack Most Positive Reviews

Top rated reviews
5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

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5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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5

Thank you Google Play, you did excellent work with my issue. You have gotten reviews on this site that show the negative...

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5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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Google and Thumbtack Most Critical Reviews

Lowest rated reviews
1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

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1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

In June i downloaded a tap4fun game from google play. To really progress in the game you must must make in app...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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Google and Thumbtack Latest Reviews

Recent published reviews
No votes

My Account Debit 12000 in other Account 1-7-2020

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No votes

No answer . No one has called me back.

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No votes

Hi
I've got scammed very badly and I lost 1BTC.
I was watching a youtube with a "live"(after they took the money I found o...

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2

I keep getting leads for days my company isnt open and my business hours are set.

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Google and Thumbtack Products and Services

Most reviewed product and services
  • Google Account (84 reviews)
  • Google Customer Care (44 reviews)
  • Google Email Service (14 reviews)
  • Thumbtack Leads (661 reviews)
  • Thumbtack Customer Care (197 reviews)
  • Thumbtack Account (176 reviews)