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Roku

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 224 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $79 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Would like the product if it worked the way its supposed to 3
  • Product when it works 3
  • Price 2
  • Netflix availability 2
  • Initially 2

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Roku server issues3
  • Lack of tech expertise3
  • Customer service sucks3
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Google

Media
  • 3 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $16.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Used to like google products and customer service 1
  • Pathetic 1
  • Other employees 1
  • Its the cheapest web hosting out there 1
  • Google is free 1

Customers don't like

  • Interrupted me continuously2
  • Refused to help me with what i asked for1
  • No technical support1
  • No support1
  • No customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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