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Roku

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 288 TOTAL REVIEWS
  • $6.6K CLAIMED LOSSES
  • $91 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Would like the product if it worked the way its supposed to 3
  • Product when it works 3
  • Price 2
  • Netflix availability 2
  • Initially 2

Customers don't like

  • Customer service13
  • Does not stand behind product4
  • Roku server issues3
  • Lack of tech expertise3
  • Customer service sucks3
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Google

Media
  • 4 ISSUES RESOLVED
  • 206 TOTAL REVIEWS
  • $740K CLAIMED LOSSES
  • $15.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Pathetic 2
  • Used to like google products and customer service 1
  • Reliability of the paid products 1
  • Other employees 1
  • Its the cheapest web hosting out there 1

Customers don't like

  • Incorrect information3
  • Customer service3
  • Refused to help me with what i asked for2
  • Layers of security and difficulty signing on2
  • Interrupted me continuously2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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