PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Microsoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
Microsoft

Google and Microsoft Overview

Total reviews
411
370
Company responses
0
0
Issues resolved
6
7

Google and Microsoft Consumer Ratings

Rank
89 out of 607 in Media category
192 out of 1033 in Software category
Customer service
76 in category
143 in category
Website
70 in category
167 in category
Product or Service Quality
71 in category
139 in category
Diversity of Products or Services
52 in category
126 in category

Google and Microsoft Rating Details

Customer service
1.4 (135 reviews)
1.3 (140 reviews)
Reviewer's quote

I was going to switch over everything to Google including my phone, but had terrible experience with customer service while trying to install Google hub and chromecast. The techs will have you reset and unplug til you give up. Even if it gets escalated...

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Customer Service is unable to help me, and when I asked the polite man for a supervisor who might have better or more access as to be able to resolve my issue, I was informed there were no supervisors. This guy was very polite, he would have gotten a supervisor, if any were around. How can you...

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Website
2 (123 reviews)
1.8 (118 reviews)
Reviewer's quote

...than trouble google account want all pw and id requires you to change pw over and over no support try to find a number or talk to someone tell you to go to website your cant find even hang up on you when you do get ahold of some one they are biased and against americans having freedom and tell them what and how to do only what they want big trouble for this...

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Microsoft HAS SOME RECORD AT THEIR WEBSITE OF MY OLD PAYMENT MADE THROUGH A CREDIT CARD WHICH NO LONGER IN USE. NOW I AM BUYING A SOFTWARE THROUGH A VALID CARD WITH MU CURRENT ADDRESS. THE PAYMENT IS NOT ACCEPTED SAYING THE CARE DETAILS ARE NOT MATCHING...

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Product or Service Quality
1.6 (117 reviews)
1.6 (126 reviews)
Reviewer's quote

Horrible customer service. I called them many times for many different reasons and never received any sort of help. Should stop using their products/services..

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...Called customer service and I got someone in Canada. They could not help and only wanted to send me to a tech who would chare $69 to reset my password. He would not transfer me to any one else and was completely useless...

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Diversity of Products or Services
2.2 (110 reviews)
2.1 (109 reviews)
Reviewer's quote

Google LLC is supposed to be a renowned company that provides great and legal services to most customers. However, I was trying to request refund with my purchases from a game App called CSR Racing 2 that promises prizes that are achievable within limit and competence of your cars. However, they do...

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...instead of putting newer products on my system he crashed and burned it. I HAD TO GET NEW DRIVERS AND HARDRIVE ANDMEMORY REDONEON WHOLE SYSTEM. SO FAR ALL I HAVE GOTTEN IS A PILE OF NOTES SAYINGIT WAS HPS FAULTBUT IT WAS NOT...

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Google and Microsoft Pros and Cons

Pros
  • Used to like google products and customer service
  • Pathetic
  • Google is free
  • Windows version 7
  • When it worked
  • Werst ever
Cons
  • Customer service
  • Lazy at solutions
  • Customer services
  • Lousy customer service
  • Lack of understanding
  • Customer service

Google and Microsoft Most Positive Reviews

Top rated reviews
5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

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5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

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5

Thank you Google Play, you did excellent work with my issue. You have gotten reviews on this site that show the negative...

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5

After years of enjoying sync of my mail, calendars, contacts on Windows 10 PC, iPhone, iPad, they suddenly stopped...

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Google and Microsoft Most Critical Reviews

Lowest rated reviews
1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

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1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

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1

In June i downloaded a tap4fun game from google play. To really progress in the game you must must make in app...

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1

I am an exceptionally unhappy MicroSoft support customer.

After a system upgrade, there were problems. Corrupt .dll’s,...

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Google and Microsoft Latest Reviews

Recent published reviews
No votes

I need my monry back didn't order nothing with google thank u

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1

I have never been so pissed off until right now. I have been on the phone with Microsoft to help fix a problem that has...

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1

Stop payments on my credit card

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No votes

This was absolutely no help whatsoever! Microsoft did not help me at all and would not even have a representative...

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Google and Microsoft Products and Services

Most reviewed product and services
  • Google Account (83 reviews)
  • Google Customer Care (44 reviews)
  • Google Email Service (13 reviews)
  • Microsoft Technical Support (46 reviews)
  • Microsoft Office Suite (36 reviews)
  • Microsoft Account (29 reviews)