PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Microsoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
Microsoft

Google and Microsoft Overview

Total reviews
384
346
Company responses
0
0
Issues resolved
4
6

Google was first mentioned on PissedConsumer on Feb 9, 2008 and since then this brand received 384 reviews. It is 38 reviews more than Microsoft received since Nov 25, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Microsoft customer support team than with Google customer service.

Google and Microsoft Consumer Ratings

Rank
64 out of 1004 in Media category
181 out of 1488 in Software category
Customer service
46 in category
124 in category
Website
52 in category
152 in category
Product or Service Quality
42 in category
116 in category

Google and Microsoft Rating Details

Customer service
1.5 (122 reviews)
1.3 (122 reviews)
Reviewer's quote

Horrible customer service. I called them many times for many different reasons and never received any sort of help. Should stop using their products/services..

PissedConsumer1695514

No luck getting anyone on the phone, the robot answering sends you tho the website customer support, where no answers to my question can be found. Tried connecting by Chat, was put on hold, being number 51 in line. 5 (five!!!) hours later I am number 2 in line to be answered!!!!! I am quitting now,...

Sofia B
Website
2.1 (115 reviews)
1.9 (103 reviews)
Reviewer's quote

OverlaysAds diff IPFace book diff IPLocked out a lot of times I've investigated all things devices Wi-Fi IP and my phone is also controlled r u real website?

Nieshia

Got their 365 office and contacted their so called CS but couldn’t speak to anyone their automated system is a disaster and after few attempts it put me on hold for God knows how long but I gave up and hung up also their customer website is user unfriendly so it’s a loose loose situation with them ..

NASHWA D
Product or Service Quality
1.7 (109 reviews)
1.7 (108 reviews)
Reviewer's quote

...reset the network, replaced sim cards, paid to have the phone replaced, spent all the time on hold, paid for the phone replacement fee, paid for the phone service continuously every month, I have brought other customers to this service by referrals, but still we are having problems that can not be repaired. We need these problems fixed...

Scott D

Windows10 September 2019 upgrade will delete competing product such as Thunderbird email and Firefox browser. And with the email system when trying to reinstall it, it will use only your backup. Because it may be an old backup, you will lose all current folders, and saved for offline use, the files...

Aniceto

Google and Microsoft Pros and Cons

Pros
  • Used to like google products and customer service
  • Pathetic
  • Many free services offered
  • Windows version 7
  • Service
  • Outlook customer service
Cons
  • Customer service
  • Customer services
  • Service and support
  • Lousy customer service
  • Lack of understanding
  • Customer service

Google and Microsoft Most Positive Reviews

Top rated reviews
5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

Google and Microsoft Most Critical Reviews

Lowest rated reviews
1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

Google and Microsoft Latest Reviews

Recent published reviews

Ordered movie, paid for it but not on my YouTube account.

Read all 384 reviews
2.4

Tried to recover my Xbox (outlook) password. They can only send to the primary email (my yahoo account) and the outlook...

Read all 346 reviews

Google and Microsoft Products and Services

Most reviewed product and services
  • Google Account (66 reviews)
  • Google Customer Care (37 reviews)
  • Google Technical Support (10 reviews)
  • Microsoft Technical Support (45 reviews)
  • Microsoft Office Suite (36 reviews)
  • Microsoft Account (28 reviews)