PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Microsoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
Microsoft

Google and Microsoft Overview

Total reviews 438 390
Company responses 0 0
Issues resolved 6 7

Google and Microsoft Consumer Ratings

Rank
98 out of 625 in Media category
222 out of 1064 in Software category
Customer service
87 in category
150 in category
Website
78 in category
175 in category
Product or Service Quality
75 in category
154 in category
Diversity of Products or Services
55 in category
134 in category

Google and Microsoft Rating Details

Customer service
1.5 (155 reviews)
1.3 (149 reviews)
Reviewer's quote

My Gmail account was hacked and I can't get it to reset my password and I pay for Google one and customer service says to keep trying the same thing and it doesn't work I want my pics and videos and stuff back now and I'll be happy but i was told by your staff that you have no access to the...

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Support webpages all screwed-up, customer service number 800-642-27676, at time should be anwering) answers with recording which only directs (without explanation) only directs to support pages and then hangs up. I just want to change card used for 365 subscription and delete old cards (which they...

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Website
2.1 (138 reviews)
1.8 (129 reviews)
Reviewer's quote

...than trouble google account want all pw and id requires you to change pw over and over no support try to find a number or talk to someone tell you to go to website your cant find even hang up on you when you do get ahold of some one they are biased and against americans having freedom and tell them what and how to do only what they want big trouble for this...

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Microsoft HAS SOME RECORD AT THEIR WEBSITE OF MY OLD PAYMENT MADE THROUGH A CREDIT CARD WHICH NO LONGER IN USE. NOW I AM BUYING A SOFTWARE THROUGH A VALID CARD WITH MU CURRENT ADDRESS. THE PAYMENT IS NOT ACCEPTED SAYING THE CARE DETAILS ARE NOT MATCHING...

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Product or Service Quality
1.7 (129 reviews)
1.6 (135 reviews)
Reviewer's quote

Hello customers service From Google I need help! I cannot access my 3 account Toddhaberkorn@icloud. com Toddhaberkorn@gmail. com Todd@thehabertat...

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I purchased a new computer Microsoft Surface Pro 6 a few months ago, I was very happy with this product except the exterior shell color wore off very quickly. I contacted Microsoft and they offered to replace my new computer with a refurbished product. This of course was not satisfactory, I was...

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Diversity of Products or Services
2.3 (123 reviews)
2.1 (116 reviews)
Reviewer's quote

ALL GOOGLE HOME PRODUCTS A 100% GARBAGE. I have two google home minis that both failed in less than a week apart from one another...

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...instead of putting newer products on my system he crashed and burned it. I HAD TO GET NEW DRIVERS AND HARDRIVE ANDMEMORY REDONEON WHOLE SYSTEM. SO FAR ALL I HAVE GOTTEN IS A PILE OF NOTES SAYINGIT WAS HPS FAULTBUT IT WAS NOT...

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Google and Microsoft Pros and Cons

Pros
  • Used to like google products and customer service
  • Pathetic
  • Google is free
  • Windows version 7
  • When it worked
  • Werst ever
Cons
  • Customer service
  • Customer services
  • Service and support
  • Customer service
  • Lousy customer service
  • Lack of understanding

Google and Microsoft Most Positive Reviews

Top rated reviews
5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

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5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

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5

Thank you Google Play, you did excellent work with my issue. You have gotten reviews on this site that show the negative...

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5

After years of enjoying sync of my mail, calendars, contacts on Windows 10 PC, iPhone, iPad, they suddenly stopped...

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Google and Microsoft Most Critical Reviews

Lowest rated reviews
1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

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1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

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1

In June i downloaded a tap4fun game from google play. To really progress in the game you must must make in app...

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1

I am an exceptionally unhappy MicroSoft support customer.

After a system upgrade, there were problems. Corrupt .dll’s,...

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Google and Microsoft Latest Reviews

Recent published reviews
No votes

I am tired of u taking 75.08 bollard out of my bank account for no reason I want it stopped

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No votes

Update: The problem was real: Let me make it crystal clear. The problem was not that it might be delayed. The problem wa...

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2.4

Why they are charging me $9.99 every month, About what this charged for, What is mean by mus mountain view CA mean

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No votes

I am writing to explain why I cancelled my order for the new Surface Duo. I was eagerly looking forward to using this ne...

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Google and Microsoft Products and Services

Most reviewed product and services
  • Google Account (86 reviews)
  • Google Customer Care (49 reviews)
  • Google Email Service (14 reviews)
  • Microsoft Technical Support (47 reviews)
  • Microsoft Office Suite (37 reviews)
  • Microsoft Account (32 reviews)