PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Microsoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
Microsoft

Google and Microsoft Overview

Total reviews 477 540
Company responses 0 0
Issues resolved 6 7

Google and Microsoft Consumer Ratings

Rank
97 out of 648 in Media category
226 out of 1082 in Software category
Customer service
84 in category
164 in category
Website
79 in category
192 in category
Product or Service Quality
78 in category
159 in category
Diversity of Products or Services
60 in category
140 in category

Google and Microsoft Rating Details

Customer service
1.5 (166 reviews)
1.2 (208 reviews)
Reviewer's quote

cannot log into Google or any related se IE, Firefox or Edge browsers they have human customer service!:sad:apps kepp being told to try in a few hours its now been 6 days!..

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Your customer service is beyond awful..

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Website
2 (145 reviews)
1.6 (177 reviews)
Reviewer's quote

...After going to the first option can't access Gmail it automatically assumes I am locked out my account and refers me to the website then hangs up. The only other option I chose that was in my related area was apps. It said it would transfer me to someone I could talk to...

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...But I've tried with no success with the support pages of the website because as I live in the UK I can't raise this repair. Please advise what I need to do please. I really hope you can help...

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Product or Service Quality
1.6 (136 reviews)
1.5 (183 reviews)
Reviewer's quote

I called the customer service number and the gentleman that answered was extremely rude and asked me why i was utilizing that contact number if i was not trying to upgrade or place an ad with google. I cannot find any other customer support numbers anywhere and my problem is still unresolved...

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...I pay for this service yet I have to deal with an incompetent robot? How *** our world is getting. FIX this Problem. I am tired of junk mail going into my inbox when I have safe senders ON..

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Diversity of Products or Services
2.3 (130 reviews)
2 (161 reviews)
Reviewer's quote

... it doesn't work I want my pics and videos and stuff back now and I'll be happy but i was told by your staff that you have no access to the passwords for your services *** that's a lie i want my pictures and I feel like I am being robbed because I am paying for it and not being able to use it anymore and it just isn't fair to me the customer is just wanting my stuff and they don't want to give it to me please help me out also make face recognition for account acce...

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Then I'm informed MS Tech Support needs to remove 365 from Windows 10 Pro, because it is preventing the installation of their own disk based products???? Three weeks later, with more than 12 different case numbers given to us, and 60+ hours sitting on the phone, the problems in both the old PC AND...

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Google and Microsoft Pros and Cons

Pros
  • Used to like google products and customer service
  • Pathetic
  • Google is free
  • Windows version 7
  • When it worked
  • Werst ever
Cons
  • Customer service
  • Lazy at solutions
  • Customer services
  • Poor service
  • Customer service
  • Lousy customer service

Google and Microsoft Most Positive Reviews

Top rated reviews
5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

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5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

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5

Thank you Google Play, you did excellent work with my issue. You have gotten reviews on this site that show the negative...

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5

After years of enjoying sync of my mail, calendars, contacts on Windows 10 PC, iPhone, iPad, they suddenly stopped...

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Google and Microsoft Most Critical Reviews

Lowest rated reviews
1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

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1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

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1

In June i downloaded a tap4fun game from google play. To really progress in the game you must must make in app...

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1

I am an exceptionally unhappy MicroSoft support customer.

After a system upgrade, there were problems. Corrupt .dll’s,...

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Google and Microsoft Latest Reviews

Recent published reviews
No votes

I need to receive emails this is one of my primary accounts that I used to operate out of would like to know why I...

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No votes

Recd a renewal notice due by Dec23.
How can I renew?

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4.6

There are 2 fake reviews hurting our business posted by the competition ....remove them 2 fake ads that ruin our...

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3.8

I need to speak with a living human about outlook.com accounts. I have spent over 2 hours trying to use the virtual...

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Google and Microsoft Products and Services

Most reviewed product and services
  • Google Email Service (14 reviews)
  • Google Search Engine (13 reviews)
  • Google Review Listing (11 reviews)
  • Microsoft Technical Support (52 reviews)
  • Microsoft Office Suite (38 reviews)
  • Microsoft Windows Operating System 10 (15 reviews)