PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Goodwill and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Goodwill
WalMart

Goodwill and WalMart Overview

Total reviews
609
9262
Company responses
0
1
Issues resolved
4
82

Goodwill and WalMart Consumer Ratings

Rank
30 out of 259 in Non Profit Organizations category
65 out of 333 in Supermarkets and Malls category
Customer service
30 in category
61 in category
Product or Service Quality
23 in category
56 in category
Diversity of Products or Services
21 in category
61 in category
Website
31 in category
52 in category

Goodwill and WalMart Rating Details

Customer service
1.6 (244 reviews)
1.6 (3017 reviews)
Reviewer's quote

...She definitely needs better training on customer service..

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...I phone customer service and after a discussion, I was told that i would receive a full refund in a few days. Again nothing. The has been going on for almost 4 months...

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Product or Service Quality
2 (196 reviews)
2.1 (2443 reviews)
Reviewer's quote

Just an answering service / voice mail on weekends There was NOT an option to leave a message at the main office. The problem with Goodwill Ind. is that the store takes all of their "color of the week" discounted priced glassware off of the shelves on Friday and there are still 2 remaining days for...

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I am ordering a product and want it assembled by Walmart..

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Diversity of Products or Services
2.4 (196 reviews)
2.6 (2371 reviews)
Reviewer's quote

...Products are put on shelves broken or damaged. It is obvious that no one reviews the item prior to pricing it and putting it out. Yes I have contacted Goodwill however no reply..

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...ON TOP OF ALL THAT, THEY WOULDNT GIVE ME A REFUND! I ONLY USED IT ABOUT 8 DAYS! WALMART IS A CHEATER! AND ARE SELLING DANGEROUS PRODUCTS!..

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Website
2.2 (181 reviews)
2.4 (2650 reviews)
Reviewer's quote

...And their website is a scam. I would not recommend anyone shopping on their website. Heard alot of horror stories about people getting robbed...

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Can't get through on your messed up website in order to leave a tip for the delivery. He should not have to wait. What is going on????? The order was for groceries..

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Goodwill and WalMart Pros and Cons

Pros
  • Goodwill before this incident
  • Staff
  • Some employees are nice
  • Prices
  • Location
  • Convenience
Cons
  • Poor customer service
  • Lousy customer service only care about themselves
  • Pricing
  • Customer service
  • Service
  • Management

Goodwill and WalMart Most Positive Reviews

Top rated reviews
5

I went to Goodwill Hampton VA been many times, I go to the Outlet side and this was the first time I have run into...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

The Goodwill in Waldorf, Md. is the best location for shopping in the DMV area. The service is great and they don't sell...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Goodwill and WalMart Most Critical Reviews

Lowest rated reviews
1

I purchased a battery operated wall clock at Goodwill Industries located at Vails Gate New York 12584. I asked before...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

I am a vet and until recently was out of work. So I found on craigslist a listing that goodwill gets jobs for vets. Unf...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Goodwill and WalMart Latest Reviews

Recent published reviews
1

When out in public, it is important to stay at least 6 ft away from other people and wear a mask to slow the spread of...

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3

In Wisconsin, after my cc company called and told me
I had possibly had fraudulent charges on my cc.
I looked at my accoun...

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1.5

I was at the Goodwill on Trolley Rd, Summerville,Sc today and I was going down an isle and I was almost to the end and...

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4

Got many boxes. Some with heavy canned goods on top of chips which were crushed opened spilled in box. Many other boxes...

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Goodwill and WalMart Products and Services

Most reviewed product and services
  • Goodwill Manager (95 reviews)
  • Goodwill Customer Care (56 reviews)
  • Goodwill Cashier (34 reviews)
  • Walmart Customer Care (816 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)