Goodwill vs Walmart: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Goodwill and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Goodwill

2.0

Walmart

2.2

Goodwill

Walmart

Goodwill and Walmart Overview

Total reviews

522

8300

Company responses

Issues resolved

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8300 reviews. It is 7778 reviews more than Goodwill received since Feb 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Goodwill customer support team and Walmart customer service.

Goodwill and Walmart Consumer Ratings

Rank

24 out of 432 in Non Profit Organizations category

53 out of 614 in Supermarkets and Malls category

Customer service

24 in category

56 in category

Staff

28 in category

49 in category

Product or Service Quality

19 in category

43 in category

Goodwill and Walmart Rating Details

Customer service

1.7 (195 reviews)

1.6 (2605 reviews)

Reviewer's quote

...with the clothes that we had been trying on, I asked her what the issue was and she made a scene while continually harassing us in front of several other customers about the clothing we had, and the amount of clothes we were trying on and then paraded through the store very loudly holding up our clothes and announcing about the fact that we...

Ramadan

...my last gift card, I already exchange it twice for another Walmart gift card because it does not work, it is a waste of time, and sometimes customer service doesn't even know have to resolve this issue. I will never ask for a Walmart gift card in the future..

PissedConsumer1723762

Staff

1.7 (182 reviews)

1.8 (2204 reviews)

Reviewer's quote

The Douglas Blvd Roseville CA store you always hear braking glass no kidding the staff just crash it about so stressful. Broken items on the shelf every trip this trip wine glass broken what a hazard. vintage items ruined due to poor treatment you can tell the break is fresh so sad...

Melody S

...This is very disturbing and I cannot believe this is how you handle matters with incompetent staff. Also, the next day I called and got the manager Gale on the phone. I called to make sure I had the managers names right so I didn't accuse the wrong people and he said I had to file a police report...

Aariana

Product or Service Quality

2 (163 reviews)

2.1 (2099 reviews)

Reviewer's quote

The public that donates to Goodwill has no idea what really goes on in those stores. We all think we’re doing something good for people struggling giving away our items that we worked hard for only to make the owner rich. He lives in his mansion living for free off of our hard earned money. Why is...

PissedConsumer1719441

I have been following up with Walmart for about 3 weeks now, about a faulty label they generated to return a product through Fedex. Fedex hasn't been able to forward the product which is in their cargo warehouse. with great difficulty when I get to the speak to the customer agent, I am told its...

samuel P

Goodwill and Walmart Pros and Cons

Pros

Goodwill before this incident
Staff
Prices and layout quality of items

Prices
Location
Convenience

Cons

Pricing
Overpriced items
Lousy customer service only care about themselves

Customer service
Service
Management

Goodwill and Walmart Most Positive Reviews

Top rated reviews

I went to Goodwill Hampton VA been many times, I go to the Outlet side and this was the first time I have run into...

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Goodwill and Walmart Most Critical Reviews

Lowest rated reviews

I am a vet and until recently was out of work. So I found on craigslist a listing that goodwill gets jobs for vets. Unf...

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Goodwill and Walmart Latest Reviews

Recent published reviews

The public that donates to Goodwill has no idea what really goes on in those stores. We all think we’re doing something...

Read all 522 reviews

1.8

Order never arrived.finally got someone after several attempts to replace missing order.then that order never...

Read all 8300 reviews

Goodwill and Walmart Products and Services

Most reviewed product and services

Goodwill Manager (89 reviews)
Goodwill Customer Care (51 reviews)
Goodwill Cashier (31 reviews)

Walmart Customer Care (715 reviews)
Walmart Manager (540 reviews)
Walmart Cashier (427 reviews)

How would you compare Goodwill vs Walmart?

Customer service

Product or Service Quality

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Anonymous Anonymous Sep 08 #1744648

Customer service
SAME
Product or Service Quality
WALMART BETTER NEW MERCHANDISE AT THE SAME PRICE

0 0

Goodwill vs …

Walmart vs …