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Goodwill

Supermarkets and Malls
  • 1 ISSUES RESOLVED
  • 334 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $20.3K AVERAGE LOSS
2.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Goodwill before this incident 2
  • Price and selection 2
  • Lots of stores 2
  • Odd things i can find there 2
  • Store almost clean 1

Customers don't like

  • Company greed4
  • Workers3
  • Lousy customer service2
  • Poor2
  • Management lied2
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1127 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service13
  • Customer service7
  • Billing and customer service6
  • False advertising of stock4
  • Horrible customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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