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Goodwill

Supermarkets and Malls
  • 2 ISSUES RESOLVED
  • 365 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $18K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
  • Odd things i can find there 3
  • Goodwill before this incident 3
  • Price and selection 2
  • Lots of stores 2
  • Store almost clean 1

Customers don't like

  • Company greed4
  • Workers3
  • Management lied2
  • Lousy customer service2
  • Emlpoyee attitude2
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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1341 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
  • Product 13
  • Coupons 6
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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