PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GoodRx and SilverScript as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GoodRx
SilverScript

GoodRx and SilverScript Overview

Total reviews
2
227
Company responses
0
0
Issues resolved
0
0

SilverScript was first mentioned on PissedConsumer on Feb 21, 2015 and since then this brand received 227 reviews. It is 225 reviews more than GoodRx received since May 12, 2018.

GoodRx and SilverScript Consumer Ratings

Rank
147 out of 723 in Pharmacy category
111 out of 723 in Pharmacy category
Website
87 in category
83 in category
Customer service
136 in category
76 in category
Value for money
129 in category
87 in category

According to consumer ratings and reviews, SilverScript ranks 36 points higher in the Pharmacy category than GoodRx. People gave GoodRx 1.5 stars for Website criterion in Pharmacy category and it is 97 points higher than the worst rated brand in this category. At the same time, SilverScript was rated 1.6 stars for Website criterion in this category and it is 101 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that SilverScript has a higher rating than GoodRx. Regarding Value for money criterion, consumers gave GoodRx 1 stars and it is 70% worse than other in category. SilverScript however was rated 1.5 stars and it is 53% greater than other in category.

GoodRx and SilverScript Rating Details

Website
1.5 (2 reviews)
1.6 (85 reviews)
Reviewer's quote

Insulin prices are ALL over $300.00, but Walmart has 3 insulin’s for $28.44!Please, listen to the ads and don’t fall for their hype and lies!There used to be truth in advertising, but it’s gone!It’s bad enough that our government officials take campaign funds from drug companies and the gun...

P A

...gov website says Part D expenses have went down for two years in a row. Despite that, the monthly premium for 2020 is raising from $59 to $83 plus a few cents. That is around a 30% increase when the government says the costs have gone down...

PissedConsumer1667974
Customer service
1 (2 reviews)
1.3 (116 reviews)
Reviewer's quote

Obtained Good Rx coupons from internet for discount rates on Hepatitis "A" inoculation at HEB grocery pharmacy, Wallgreens pharmacy, CVS pharmacy and Kroger grocery pharmacy. None of these companies would honor the coupon and each verified through phone calls to their main offices that the coupon...

Niels C

...Their customer service sucks, and they don't care they just want to keep taking my money and not cover anything. If they are not going to pay anything, I feel their MC license should be revoked..

Barbara S
Value for money
1 (2 reviews)
1.5 (97 reviews)
Reviewer's quote

No items

...take too long and my coverage would have run out! They collected my insurance monthly payment for coverage for that day though! What a way to collect money and save by not filling the scrip, even though it was the same...

Jean B

GoodRx and SilverScript Pros and Cons

Pros
No votes
  • Non
  • Usually pretty good with pricing
  • Price
Cons
  • That none of the advertised providers would honor the coupon
  • Dishonest and trying to exploit money from seniors
  • Way i was treated
  • Customer service people are totally non-responsive

GoodRx and SilverScript Most Positive Reviews

Top rated reviews
No votes
5

I called to only change my mom's address & phone #. They gave me an address to send them all the legal paperwork for...

GoodRx and SilverScript Most Critical Reviews

Lowest rated reviews
1

Insulin prices are ALL over $300.00, but Walmart has 3 insulin’s for $28.44!
Please, listen to the ads and don’t fall for...

1

I have never had so many problems as I have with silverscript. I live on disability so I have a budget. I moved from...

GoodRx and SilverScript Latest Reviews

Recent published reviews
1.3

Obtained Good Rx coupons from internet for discount rates on Hepatitis "A" inoculation at HEB grocery pharmacy, Wallgree...

Read all 2 reviews
1

They take your monthly payments and don't pay anything back. They never paid a penny for any of my prescriptions for...

Read all 227 reviews

GoodRx and SilverScript Products and Services

Most reviewed product and services
  • Goodrx Coupon (1 review)
  • Silverscript Medicare Part D Prescription Health Plan (58 reviews)
  • Silverscript Customer Care (27 reviews)
  • Silverscript Health Plan (18 reviews)