PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Goodman Manufacturing and Trane as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Goodman Manufacturing
Trane

Goodman Manufacturing and Trane Overview

Total reviews
119
65
Company responses
0
0
Issues resolved
0
0

Goodman Manufacturing was first mentioned on PissedConsumer on Oct 30, 2009 and since then this brand received 119 reviews. It is 54 reviews more than Trane received since Mar 2, 2011.

Goodman Manufacturing and Trane Consumer Ratings

Rank
204 out of 2620 in Appliances and Electronics category
425 out of 2620 in Appliances and Electronics category
Product or Service Quality
187 in category
267 in category
Customer service
152 in category
282 in category
Price Affordability
184 in category
325 in category

According to consumer ratings and reviews, Goodman Manufacturing ranks 221 points higher in the Appliances and Electronics category than Trane. People gave Goodman Manufacturing 1.7 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 391 points higher than the worst rated brand in this category. At the same time, Trane was rated 1.4 stars for Product or Service Quality criterion in this category and it is 311 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Goodman Manufacturing has a higher rating than Trane. Regarding Price Affordability criterion, consumers gave Goodman Manufacturing 2.8 stars and it is 68% greater than other in category. Trane however was rated 2 stars and it is 56% worse than other in category.

Goodman Manufacturing and Trane Rating Details

Product or Service Quality
1.7 (37 reviews)
1.4 (24 reviews)
Reviewer's quote

...GOODMANS idea of QUALITY is the warranty and they manufacture products of only the finest Quality. They provided the replacement coil but I had to pay for installation and refrigerant. That does not say much about their QUALITY!...

tom h

5 ton AC/ Heat Pump by "reputable, professional, nationally certified and factory trained technicians with years of installation and service experience to get the job done right the first time" - end quote. Unit failed to maintain, leave alone lower temperatures in mild 80-85 F outside weather. In...

PissedConsumer1659025
Customer service
1.7 (35 reviews)
1.2 (25 reviews)
Reviewer's quote

...As far as customer service, I just include this with the company as poor all the way round because of their warranty policy of just parts, and not taking into consideration an error on the side of the company of either design of engineering or quality of assembly. :angry:..

Ronne S

...Turns out "Nothing can stop a Trane" except bad customer service. Purchased a Packaged Rooftop HVAC Unit about a year ago. It suddenly stopped working...

Todd B
Price Affordability
2.8 (31 reviews)
2 (21 reviews)
Reviewer's quote

So, you'll get a $50 or $100 part 'for free', and you'll have to pay out of your pocket over $1000 - half of the price of the unit or more, and there'n no promise that something won't break again in a week and you'll have to pay all over! So, better burn your money - at least you won't feel bad...

Michael E

The heat exchanger had two carbon dioxide leaks in the weld seams.Trane waranteed the heat exchanger but charged $130.00 to ship the part.The company that installed the furnace no longer handles Trane products and now know why

Artrell

Goodman Manufacturing and Trane Pros and Cons

Pros
  • Price
  • Goodman -
  • Cheap
  • Dealer is ok
  • Service technician
  • Installer
Cons
  • Customer service
  • Buyer beware
  • Do not stand by their products they sell
  • Poor quality
  • Lack of honesty
  • Everything so far

Goodman Manufacturing and Trane Most Positive Reviews

Top rated reviews
5

Funny, Consumers trash and bash one brand or another, and yet many of the brands on the market use the same type...

3.8

I have to chuckle when I see your ads on TV about how weather can't stop a Trane, but a little pack rat can do it very...

Goodman Manufacturing and Trane Most Critical Reviews

Lowest rated reviews
1

After furnace failed I had to pay $1,100 for replacement parts and labor (the cost of a new quality furnace without...

1

Trane 20i unit is 4 years old(2009). The factory installed insulation around the interior of the furnace has released a...

Goodman Manufacturing and Trane Latest Reviews

Recent published reviews
1

Brand new Goodman heat pump here in northern Florida in March of 2018. We do not live here from April thru September....

Read all 119 reviews
1

The heat exchanger had two carbon dioxide leaks in the weld seams.
Trane waranteed the heat exchanger but charged $130.00...

Read all 65 reviews

Goodman Manufacturing and Trane Products and Services

Most reviewed product and services
  • Goodman Manufacturing Air Conditioner (26 reviews)
  • Goodman Manufacturing Part Replacement (8 reviews)
  • Goodman Manufacturing Heat Pump (7 reviews)
  • Trane Air Conditioner (23 reviews)
  • Trane Xl20I Air Conditioner (4 reviews)
  • Trane Furnace (3 reviews)