PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Good Sam Roadside Assistance and Sonsio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sonsio

Sonsio

Has Verified Representatives
1.8
Good Sam Roadside Assistance
Sonsio

Good Sam Roadside Assistance and Sonsio Overview

Total reviews
7
29
Company responses
0
3
Issues resolved
0
0

Good Sam Roadside Assistance and Sonsio Consumer Ratings

Rank
405 out of 1733 in Service Centers and Repairs category
208 out of 1733 in Service Centers and Repairs category
Product or Service Quality
432 in category
211 in category
Price Affordability
223 in category
288 in category
Customer service
468 in category
220 in category
Reliability
346 in category
149 in category

Good Sam Roadside Assistance and Sonsio Rating Details

Product or Service Quality
1 (5 reviews)
1.3 (14 reviews)
Reviewer's quote

..." I actually paid money for this service. Keep in mind this is about 45 minutes after my first call. Ten minutes later I was finally notified (just about 1 hour after original call) they finally found someone, coming from a smaller town nearly 2 hours away...

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...Had a blow out, Called the Road hazard service got a claim number. Got the tire replaced, picture taken(also the repair form said (Shredded Tire). Went through the hassle of submitting the reimbursement requirements...

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Price Affordability
1.8 (5 reviews)
1.1 (11 reviews)
Reviewer's quote

REPORTED DAMAGE TO MY R.V. AFTER A TOWE, NEVER GOT THE REPAR, NEEDED, A MR ANDERSON, OUT OF FLORID,NEVER FIXED MY R.V..BEEN A MEMBER SINCE 1975'

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They hung up on me. They have no interest in doing the business they claim to do.

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Customer service
1 (4 reviews)
1.4 (17 reviews)
Reviewer's quote

...I am appalled at this type of service..

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Worst company to ever deal with! Horrible customer service! Rude pointless waste of time warranty company ever!!! They honor absolutely nothing!!..

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Reliability
1 (4 reviews)
1.5 (17 reviews)
Reviewer's quote

We will never recommend Good Sam Roadside to anyone ever again!! In fact we will go out of our way to encourage anyone we talk to that they should look elsewhere for roadside assistance! We will tell them that Good Sam is more than happy to take your money, but when it comes to living up to the...

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I had an incident with my tire, textbook road hazard claim. Sonsio has lied and drug their *** while waiting for the 60 days to expire. I'm going to make sure I do everything in my power to cause them the misery they've caused me.

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Good Sam Roadside Assistance and Sonsio Pros and Cons

Pros
No votes
No votes
Cons
  • What good is the company for coverage
  • No result
  • Lousy experience
  • Not paying legitimate claims
  • Did not notifiy us the claim was denied
  • Consumer fraud

Good Sam Roadside Assistance and Sonsio Most Positive Reviews

Top rated reviews
No votes
5

I feel like I need to put a positive story here because I was reading this site while going through my claim. Truth is,...

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No votes
4.8

I had a recent flat that could not be repaired. I was glad to remember I had the road hazard warranty that came with my...

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Good Sam Roadside Assistance and Sonsio Most Critical Reviews

Lowest rated reviews
1

We will never recommend Good Sam Roadside to anyone ever again!! In fact we will go out of our way to encourage anyone w...

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1

I purchased Sonsio road hazard insurance, it is worthless. When I submitted a claim as requested, they keep asking for...

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1

After numerous years with AAA, showing up when requested (even in rural areas), I have never waited over an hour. In an...

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1

Tire damage due to road debris in sidewall was unrepairable. Tire Rack warranty provider denied claim due to apparent...

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Good Sam Roadside Assistance and Sonsio Latest Reviews

Recent published reviews
1

REPORTED DAMAGE TO MY R.V. AFTER A TOWE, NEVER GOT THE REPAR, NEEDED, A MR ANDERSON, OUT OF FLORID,NEVER FIXED MY...

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1

They hung up on me. They have no interest in doing the business they claim to do.

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1.7

We are a family of three drivers and bought a 3 yr Platinum roadside assistance membership. We just had our membership...

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1

I had an incident with my tire, textbook road hazard claim. Sonsio has lied and drug their *** while waiting for the 60...

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Good Sam Roadside Assistance and Sonsio Products and Services

Most reviewed product and services
  • Good Sam Roadside Assistance Roadside Assistance Claim (6 reviews)
  • Sonsio Road Hazard Claim (13 reviews)
  • Sonsio Claim (5 reviews)
  • Sonsio Customer Care (2 reviews)