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Golookup

Media
Has verified representatives
  • 0 ISSUES RESOLVED
  • 74 COMPANY RESPONSES
  • 81 TOTAL REVIEWS
3.1
Billing Practices
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Customer service 3
  • Great service 1

Customers don't like

  • Golookup2
  • False advertising2
  • Deceptive business practices1
  • This is most likely a legalized scam1
  • Illegial way to direct you to a government agency1
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1516 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Billing Practices
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service15
  • Argumentative customer service15
  • No solution to simple task15
  • Lack of problem solving9
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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