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Golookup

Media
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $4.5K CLAIMED LOSSES
  • $892 AVERAGE LOSS
1.4
Billing Practices
Diversity of Products or Services
Website
Customer service
Discounts and Special Offers
  • Customer service 2
  • Great service 1
  • I love it 1

Customers don't like

  • False advertising3
  • All of it1
  • Deceptive business practices1
  • Dishonest claims1
  • Golookup1
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1482 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Billing Practices
Diversity of Products or Services
Website
Customer service
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Customer service15
  • Frequent cable outages14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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