PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Golookup and Peoplefinders as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Golookup

Golookup

Has Verified Representatives
2.9
Golookup
Peoplefinders

Golookup and Peoplefinders Overview

Total reviews 129 539
Company responses 89 0
Issues resolved 0 0

Golookup and Peoplefinders Consumer Ratings

Rank
5 out of 78 in Background and People Search category
29 out of 78 in Background and People Search category
Billing Practices
11 in category
20 in category
Value for money
10 in category
22 in category
Customer service
6 in category
20 in category
Product or Service Quality
11 in category
17 in category

Golookup and Peoplefinders Rating Details

Billing Practices
1.4 (47 reviews)
1 (86 reviews)
Reviewer's quote

You see the trial has expired and even though you cannot access their services, their billing is right on. And then they give you the *** that you agreed to it. Fair warning - their advertisement is fraudulent (their website told me three things why a phone number cannot be looked up - this is...

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I did not sign up for concurrent billing. I have contacted Sacrmento BBB and asked for the system to file a complaint. You billed me 4 months without my permission and you will pay!!!!..

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Value for money
1.6 (46 reviews)
1.1 (69 reviews)
Reviewer's quote

...please reverse the money back to my account my paypal e-mail is dkj1972@***. com..

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...I also contacted Synchrony bank, where my credit card belongs to help me to get my money back. So give me my money back put back to my credit card, because I never requested this service after I paid for one time use..

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Customer service
1.8 (45 reviews)
1.2 (118 reviews)
Reviewer's quote

...Customer service was nice but argued that their site does not contact people to cancel and there is no form that can be submitted. I told her I had copies (screenshots) and she told me she would refund the $48. 22...

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customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

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Product or Service Quality
1.6 (45 reviews)
1.3 (104 reviews)
Reviewer's quote

...well and the results will tell you the information about the number, from the name, address and location to many other things, and they also have additional services including background checks, criminal records, birth records and more! It's just for a $1 for unlimited search on the site!! Keep up with the great work Go...

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Requested that all service be cancelled and still charged credit card. Dishonest..

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Golookup and Peoplefinders Pros and Cons

Pros
  • Great service
  • Customer service
  • Recommendable
  • Promptly refunded the disputed charge
  • Information found
  • I found an address that i needed
Cons
  • Golookup
  • False advertising
  • This is most likely a legalized scam
  • Charged my card without knowing
  • Being ripped off
  • False information

Golookup and Peoplefinders Most Positive Reviews

Top rated reviews
5

This morning I was searching for my unclaimed money that's was located in Redding California & I was not able to get...

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5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

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5

I’ve been receiving calls from an unknown number for about a week now and I have no idea who this person is. I searched...

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5

Thought i was only being charged 5.95. But was charged 29.00 i dont work i need my money back never would of payed...

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Golookup and Peoplefinders Most Critical Reviews

Lowest rated reviews
1

It ought to be a crime when a business advertises a free product and then , after making you wait for several minutes wh...

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1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

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1

On the 30th of march 2016 i had entered all info required by golookup. When i entered info to my credit card. It came ba...

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1

I signed up for what was supposed to be a 3 day free trial with unlimited searches. I did 5 searches and the...

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Golookup and Peoplefinders Latest Reviews

Recent published reviews
No votes

I did a favor for a friend of my/so called friend so I and her at agreed to only use of this app one time

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1.6

It's very simple. I didn't sign up for anything. I allowed my friend to get a one time lookup for .95¢ and instead I get...

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No votes

The opt out process for GoLookUp is too intrusive. Other sites do it much better

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No votes

I didn't order your sevices please put my money back on my debit card

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Golookup and Peoplefinders Products and Services

Most reviewed product and services
  • Golookup Public Record (20 reviews)
  • Golookup People Search (18 reviews)
  • Golookup Membership Free Trial (9 reviews)
  • Peoplefinders Membership (85 reviews)
  • Peoplefinders People Search (76 reviews)
  • Peoplefinders Free Trial (26 reviews)