PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Two Men And A Truck and Golden Valley Van Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Two Men And A Truck
Golden Valley Van Lines

Two Men And A Truck and Golden Valley Van Lines Overview

Total reviews 78 63
Company responses 0 0
Issues resolved 1 0

Two Men And A Truck and Golden Valley Van Lines Consumer Ratings

Rank
159 out of 1018 in Transportation and Logistics category
24 out of 595 in Moving and Storage category
Customer service
139 in category
26 in category
Product or Service Quality
107 in category
24 in category
Exchange, Refund and Cancellation Policy
132 in category
15 in category
Price Affordability
134 in category
21 in category

Two Men And A Truck and Golden Valley Van Lines Rating Details

Customer service
1.3 (34 reviews)
3.3 (46 reviews)
Reviewer's quote

..."They claim that they take pride in Customer Service. It's great to know that I have warned many people who were going to use this company to move and they never did! By the way, they lost!..

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Christine the GM is the worst person for customer service . Everything is the customers fault . Not a good experience...

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Product or Service Quality
1.5 (33 reviews)
3.6 (40 reviews)
Reviewer's quote

...I've read about your high standards and how you care for your customers with exceptionally high service but have yet to experience these things from TWO MEN AND A TRUCK®..

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... my contract! How dare anyone treat a costomer that way, not to mention by a manager working for a company claiming that their mission is outstanding costomer service! You should be ashamed of the way your GM treats your customers, and you should be ashamed of yourselves as a company allowing so many complaints about that GM going uncorrected. I will be reporting this company to the better business bureau since clearly this formum for reporting doesnt work at all....

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Exchange, Refund and Cancellation Policy
1.2 (27 reviews)
3.8 (36 reviews)
Reviewer's quote

...No offer to refund at least 1 (should be 2) of the billed hours..

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I asked for a partial refund and they laughed at me. I'm not getting any money back from this but I'm making it my mission to warn others away from this horrible, dishonest company. Also, their BBB rating means absolutely nothing as it is based on their level of responsiveness to inquiries from the...

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Price Affordability
1.7 (27 reviews)
3.7 (41 reviews)
Reviewer's quote

THAT'S NOT MY FAULT!!!!!!! I told the estimator straight up what was to be moved and given 1 price. But as far as 2 extra hours due to lack of equipment the company should have provided these movers, to move in a timely manner, YOU should be sucking up this extra charge, not me. Let alone safety...

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...With their reasonable price, they still did a good job. I'll definitely recommend them to everyone!..

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Two Men And A Truck and Golden Valley Van Lines Pros and Cons

Pros
  • One of the movers seemed to care and tried to handle things well
  • Movers and schedulers
  • Crew and the sales person
  • Service was outstanding
  • Customer service was good
  • Timliness
Cons
  • Customer service
  • Stretching out the time it took to move
  • Not honoring claim policy
  • Overcharging
  • Lost items
  • Bad customer service

Two Men And A Truck and Golden Valley Van Lines Most Positive Reviews

Top rated reviews
5

Poor business practice. Refusing to take responsibility for items you lost

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5

Collected quotes from 7 companies, from the quotes, golden valley van lines proved to be offering the best deal. So I hi...

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4.7

I moved from Ada Michigan to Wyoming MI a few weeks ago and had one of the best moving experiences you could ever wish...

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5

Wonderful!! They completed the task in just four hours, while having to go up and down 3 flights of stairs. They were li...

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Two Men And A Truck and Golden Valley Van Lines Most Critical Reviews

Lowest rated reviews
1

was quoted 4 men 2 trucks 11 hours - $2400 - ended up being 16 hours & final bill $3510 -they were still moving...

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1

I would give Golden Valley Van Lines negative 5 stars if I could. They moved my possessions from Denver, CO to Irving, T...

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1

On May 19, 2014 my belongings were moved by my local Two Men and a Truck. As a senior, I hired them because of their cl...

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1

Their representative, David, guaranteed me that they are a local moving company in Denver so I decided to pay them a vis...

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Two Men And A Truck and Golden Valley Van Lines Latest Reviews

Recent published reviews
1

They lose payments and damage / steal property and when you complain, they send accounts to collections. I have paid my...

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1

My moving experience with Golden Valley Van Lines was bad enough that it actually made the Seattle evening news. You...

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1

This company is the worst moving company in history!!! The movers were extremely unprofessional. They damaged several pi...

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1

Do Not even think about using this Company!
After our delivery on Saturday January 26th I must tell you that we are well...

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Two Men And A Truck and Golden Valley Van Lines Products and Services

Most reviewed product and services
  • Two Men And A Truck Moving Service (40 reviews)
  • Two Men And A Truck Local Moving Service (3 reviews)
  • Two Men And A Truck Long Distance Moving Service (2 reviews)
  • Golden Valley Van Lines Moving Service (39 reviews)
  • Golden Valley Van Lines Long Distance Moving Service (15 reviews)
  • Golden Valley Van Lines Local Moving Service (1 review)