PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Golden Valley Van Lines and Two Men And A Truck as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Golden Valley Van Lines
Two Men And A Truck

Golden Valley Van Lines and Two Men And A Truck Overview

Total reviews 63 83
Company responses 0 0
Issues resolved 0 1

Golden Valley Van Lines and Two Men And A Truck Consumer Ratings

Rank
24 out of 597 in Moving and Storage category
137 out of 597 in Moving and Storage category
Customer service
27 in category
115 in category
Reliability
18 in category
86 in category
Turnaround Time
28 in category
96 in category
Price Affordability
23 in category
106 in category

Golden Valley Van Lines and Two Men And A Truck Rating Details

Customer service
3.3
(46 reviews)
1.2
(39 reviews)
Reviewer's quote

Christine the GM is the worst person for customer service . Everything is the customers fault . Not a good experience...

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...I called and spoke to Home office customer service (kristen) about the situation. This was on Thursday. She said she would look in to the matter and reach out to that office...

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Reliability
3.4
(43 reviews)
1.3
(27 reviews)
Reviewer's quote

...But, I praised these guys for their hard work and reliability. They're good to trust if I may say. They picked up my items from 3 different locations within the states of Washington and shipped them to Colorado without an extra fee...

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My fiance and i were trying to find out information on moving services. He spoke on the phone and was told it would cost 220. When we recieved a bid it showed 435-710. We did not agree to this and sent an email saying no thank you. In the morning we were charged a cancelation fee of 250. Stating we...

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Turnaround Time
3.6
(42 reviews)
1.4
(25 reviews)
Reviewer's quote

...These guys worked so quick to beat my schedule time frame, which was a "BIG PLUS". At about 12 pm, they had already loaded my things into the truck and went towards my new location. They arrived with all my belongings in 3...

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...I was not told that they would bill me from the time they left their location which is a 20 min drive to my house . The crew showed up 1hr later. The mover asked to use my bathroom on 4 different occasions and also they damaged my new entertainment unit and the legs of my sectional...

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Price Affordability
3.7
(41 reviews)
1.6
(31 reviews)
Reviewer's quote

They give you a low bid and once they have your stuff, they jack up the price and hold your stuff hostage to force you to pay. The reporter from KOMO TV News researched them and said that the government has actually shut them down but they are still operating using shady practices. They have their...

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THAT'S NOT MY FAULT!!!!!!! I told the estimator straight up what was to be moved and given 1 price. But as far as 2 extra hours due to lack of equipment the company should have provided these movers, to move in a timely manner, YOU should be sucking up this extra charge, not me. Let alone safety...

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Golden Valley Van Lines and Two Men And A Truck Pros and Cons

Pros
  • Service was outstanding
  • Customer service was good
  • Timliness
  • One of the movers seemed to care and tried to handle things well
  • Movers and schedulers
  • Crew and the sales person
Cons
  • Overcharging
  • Lost items
  • Bad customer service
  • Customer service
  • Stretching out the time it took to move
  • Not honoring claim policy

Golden Valley Van Lines and Two Men And A Truck Most Positive Reviews

Top rated reviews
5

Golden valley van lines reasonably priced- no surcharges and offered a fair quote. The workers moved our all household i...

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5

Poor business practice. Refusing to take responsibility for items you lost

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5

They showed up about 8.30 am with all their packing materials, which includes extra boxes and wraps. They started by...

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4.6

I moved from Ada Michigan to Wyoming MI a few weeks ago and had one of the best moving experiences you could ever wish...

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Golden Valley Van Lines and Two Men And A Truck Most Critical Reviews

Lowest rated reviews
1

Worst moving experience of my life. About a year ago I contacted several moving companies and got quotes. I did not...

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1

Good Morning Jake, This is the third attempt within last week to reach you since filling damage jake.whitt@***.com...

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1

My moving experience with Golden Valley Van Lines was bad enough that it actually made the Seattle evening news. You...

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1

Two men in a Truck quoted me 3hrs for a move & over charged me. They charged me over double the rate. Took money off my...

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Golden Valley Van Lines and Two Men And A Truck Latest Reviews

Recent published reviews
1

Do Not even think about using this Company!
After our delivery on Saturday January 26th I must tell you that we are well...

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1

My fiance and i were trying to find out information on moving services. He spoke on the phone and was told it would...

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No votes

Absolute worst moving service I have ever used. (And I've moved cross country multiple times with no issues.) Not only...

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1

I called two men in a truck have not heard anything from them and no one answered. I hope someone please get in touch...

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