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Golden Valley Van Lines

Transportation and Logistics
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $43.4K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
3.6
Customer service
Reliability
Turnaround Time
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Overcharging2
  • Lost items2
  • Bad customer service2
  • Things were damaged and they kept my beautiful kitchen table1
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Two Men And A Truck

Transportation and Logistics
  • 1 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $55.9K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.3
Customer service
Reliability
Turnaround Time
Exchange, Refund and Cancellation Policy
  • One of the movers seemed to care and tried to handle things well 2
  • Movers and schedulers 2
  • Crew and the sales person 2
  • Initial follow-up 1
  • Headquarters responded to my complaint letter within 13 days 1

Customers don't like

  • Stretching out the time it took to move3
  • Customer service3
  • Service and claim handling2
  • Movers2
  • Did not do job properly2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Los Angeles, California, United States #1349984

Golden Valley is still a loser. When you have people who lies to you, nothing that comes out of their mouth is the truth.

They only accept CASH. A word of caution. Never work with a company who only accepts cash and money orders.

They are SCAM ARTISTS. DO NOT USR THEM.