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Harrahs

Entertainment
  • 1 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $53.4K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Housekeeping 3
  • Stacy was a great server 2
  • Pools 2
  • Jacuzzi 2
  • Usually good even though i never win 1

Customers don't like

  • Slot payouts3
  • Way guest are treated2
  • Rooms are disgusting2
  • No one wins2
  • Way management spoke to waiting customers to check in1
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Golden Nugget

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $765 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • One i remember finding wallet and giving back to casino 1
  • Hotel 1
  • Clean every thing 1
  • Casino service and the food 1

Customers don't like

  • Bad customer service2
  • Very bad customer service and dirty rooms1
  • Treated like unwanted guest1
  • Stolen luggage1
  • Security way of thinking and accusations made of me1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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