PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Golden Corral and Texas Roadhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Golden Corral
Texas Roadhouse

Golden Corral and Texas Roadhouse Overview

Total reviews 1292 629
Company responses 0 0
Issues resolved 4 9

Golden Corral and Texas Roadhouse Consumer Ratings

Rank
140 out of 2655 in Cafes, Restaurants and Bars category
105 out of 2655 in Cafes, Restaurants and Bars category
Customer service
75 in category
No votes
Diversity of Products or Services
147 in category
No votes
Price Affordability
146 in category
No votes
Location
137 in category
No votes

Golden Corral and Texas Roadhouse Rating Details

Customer service
2.1 (509 reviews)
No votes
Reviewer's quote

Very rude no customer service skills found hair in my food I told them and was told to call corporate office..

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...that is what I was expecting! I would have paid if that was the issue! Manager Courtney did not represent the company well tonight And didnt provide great customer service. With the financial state of the world today eating out is a selective choice where to spend discretionary funds. Courtney made me rethink our...

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Diversity of Products or Services
2.4 (446 reviews)
No votes
Reviewer's quote

...They need better managment stat! I work in food services, i am normally way more understanding than what i was tonight. I will never return there at that location! The food was very good and so were the cooks. But the floor staffing was ignorant! To say the least!!! ..

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...After the complaint there services really got bad no carying bag and straws after my wife had requested them sge had to get up and get it on her own they ruined my FATHERS DAY ! Resturant on 1960 fm and 290 houston tx..

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Price Affordability
2.5 (440 reviews)
No votes
Reviewer's quote

There was no prime rib at 600 pm was not told charged full price Walked out very dissatisfied Ask for refund No longer my favorite place to eat..

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...I am requesting a gift card that equals or exceeds the price of my two dinners totaling $40. 00. Unacceptable service and rude staff...

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Location
3 (423 reviews)
No votes
Reviewer's quote

Me and my girlfriend stopped at the Collinsville location! The meat server a heavy set big black male was very rude very racist toward white people! Very obvious! White people would get a very small cut of steak compared to black people! It's like he tried to make me beg for a piece of steak then...

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...from the Via de Ventura location. ..

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Golden Corral and Texas Roadhouse Pros and Cons

Pros
  • Variety of food
  • Waitresses
  • Food
  • Food
  • Waitress was nice
  • Typically good food
Cons
  • Service
  • Customer service
  • Manager
  • Customer service
  • Manager or
  • Bad attitude

Golden Corral and Texas Roadhouse Most Positive Reviews

Top rated reviews
5

On Fri. Aug.2914 we met some of our relatives at Bedford in. Golden corral we have always had a wonderful experience...

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5

Great food and service. Super nice manager. Never had a bad experience there.

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5

Its surprising that a large chain such as golden corral dont have trukey bacon or sausage on the breakfast bar i along...

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5

I am offended that the Roadhouse restaurants have bowed down to political correctness and scrubbed the roof of the...

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Golden Corral and Texas Roadhouse Most Critical Reviews

Lowest rated reviews
1

food served was cold from the rolls to the meat almost all of it was dry from sitting out too long ... some of it...

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1

Me and friend came in to have girl night Jacob was our sever we didn't get rolls had to ask for those my friend steak...

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1

Thanksgiving 2014, me and my family saddled up and drove 2 hours aways thinking of such a wonderful dinner like we had l...

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1

I was at texas roadhouse for my birthday dinner and accidently left my birthday card on the table as i was putting my...

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Golden Corral and Texas Roadhouse Latest Reviews

Recent published reviews
No votes

They said due to limited staff during able to get this call at this time sent me to a number that hung up on me

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No votes

I ordered 2 Heineken beers and paid ahead but they told me they could only give me the Heinekens that I paid for ahead...

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3.8

My family arrived after church today to the Golden Corral #0857 in Cleveland Tn. I understand they are understaffed but...

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2

Every restaurant only has 2-3 actual tables. Every other seat is a booth. Handicap or heavy weight people cannot fit in...

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Golden Corral and Texas Roadhouse Products and Services

Most reviewed product and services
  • Golden Corral Manager (191 reviews)
  • Golden Corral Buffet (125 reviews)
  • Golden Corral Sanitary Conditions (98 reviews)
  • Texas Roadhouse Manager (84 reviews)
  • Texas Roadhouse Steak (54 reviews)
  • Texas Roadhouse Waiter (34 reviews)