PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Golden Corral and Texas Roadhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Golden Corral
Texas Roadhouse

Golden Corral and Texas Roadhouse Overview

Total reviews
1237
480
Company responses
0
0
Issues resolved
3
6

Golden Corral was first mentioned on PissedConsumer on Aug 27, 2008 and since then this brand received 1237 reviews. It is 757 reviews more than Texas Roadhouse received since Jun 24, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Texas Roadhouse customer support team than with Golden Corral customer service.

Golden Corral and Texas Roadhouse Consumer Ratings

Rank
127 out of 5046 in Cafes, Restaurants and Bars category
88 out of 5046 in Cafes, Restaurants and Bars category
Customer service
68 in category
58 in category
Staff
92 in category
70 in category
Diversity of Products or Services
141 in category
107 in category

According to consumer ratings and reviews, Texas Roadhouse ranks 39 points higher in the Cafes, Restaurants and Bars category than Golden Corral. People gave Golden Corral 2.1 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 295 points higher than the worst rated brand in this category. At the same time, Texas Roadhouse was rated 2.2 stars for Customer service criterion in this category and it is 305 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Texas Roadhouse has a higher rating than Golden Corral. Regarding Diversity of Products or Services criterion, consumers gave Golden Corral 2.4 stars and it is 61% greater than other in category. Texas Roadhouse however was rated 2.8 stars and it is 71% greater than other in category.

Golden Corral and Texas Roadhouse Rating Details

Customer service
2.1 (486 reviews)
2.2 (233 reviews)
Reviewer's quote

Lexington Park/California MARYLANDDecember 3, 2019 My husband and I stopped by our local Golden Corral for a meal. We have been there many times with no complaints. Yesterday the servers were too busy sweeping the floor to take away our plates. The food was the problem. The sweet rolls (on the...

linda g

I am a customer that picks up dinner at the O'Fallon location at least once a week. Over this last year, I have seen the quality of product decline and I have made adjustments to my order to accommodate and try to fix the issues myself. For example: I normally order my steaks medium, but receive a...

Princessa
Staff
2.1 (430 reviews)
2.3 (214 reviews)
Reviewer's quote

...THE waitress we had was SUPERB!! THE REST OF THE STAFF AND COMPANY NEED REVIEWING! i will go after reembursment for every penny i have to spend to make sure my daughter is okay. Medications breathing treatments rash creams whatever it may be. Something needs to be done and soon...

Rohin

I went into a Texas Roadhouse in Orlando Florida and how the worst experience ever, I was blown away with how unprofessional the staff was at this location! As soon as I step to the hostess desk everybody there was on the phone after the noticed I was waiting, I proceeded to pick out my steak the...

maurice h
Diversity of Products or Services
2.4 (425 reviews)
2.8 (181 reviews)
Reviewer's quote

Treated badly and insulted. Got our money back and left

JOHN A

I ordered the 120z rib-eyd steak it was burned beyond compair. It was not eatable. I sent it back to the kitchen. After about an hour the manager brought it back the table and i asked if we would be discounted for the meal and the manager stated the the meal would not be discounted due to it was...

PissedConsumer1709511

Golden Corral and Texas Roadhouse Pros and Cons

Pros
  • Variety of food
  • Waitresses
  • Food
  • Food
  • Waitress was nice
  • Salad
Cons
  • Service
  • Manager
  • Customer service
  • Tough steak
  • Manager or
  • Customer service

Golden Corral and Texas Roadhouse Most Positive Reviews

Top rated reviews
5

On Fri. Aug.2914 we met some of our relatives at Bedford in. Golden corral we have always had a wonderful experience...

5

Great food and service. Super nice manager. Never had a bad experience there.

Golden Corral and Texas Roadhouse Most Critical Reviews

Lowest rated reviews
1

food served was cold from the rolls to the meat almost all of it was dry from sitting out too long ... some of it...

1

Me and friend came in to have girl night Jacob was our sever we didn't get rolls had to ask for those my friend steak...

Golden Corral and Texas Roadhouse Latest Reviews

Recent published reviews

Wife and myself were eating at the golden corral in beaufort sc.
While eating a slice of pecan pie, I noticed a large hai...

Read all 1237 reviews
2.7

This is my response back to the store manager.
Jason,
I am not sure if my experience was shared or if you just have basic...

Read all 480 reviews

Golden Corral and Texas Roadhouse Products and Services

Most reviewed product and services
  • Golden Corral Manager (186 reviews)
  • Golden Corral Buffet (120 reviews)
  • Golden Corral Sanitary Conditions (98 reviews)
  • Texas Roadhouse Manager (77 reviews)
  • Texas Roadhouse Customer Care (60 reviews)
  • Texas Roadhouse Steak (38 reviews)