PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Golden Corral and Hometown Buffet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Golden Corral
Hometown Buffet

Golden Corral and Hometown Buffet Overview

Total reviews
1247
186
Company responses
0
0
Issues resolved
3
0

Golden Corral was first mentioned on PissedConsumer on Aug 27, 2008 and since then this brand received 1247 reviews. It is 1061 reviews more than Hometown Buffet received since Mar 13, 2009.

Golden Corral and Hometown Buffet Consumer Ratings

Rank
142 out of 3120 in Cafes, Restaurants and Bars category
112 out of 3120 in Cafes, Restaurants and Bars category
Customer service
No votes
60 in category
Staff
No votes
84 in category
Diversity of Products or Services
No votes
138 in category

According to consumer ratings and reviews, Hometown Buffet ranks 30 points higher in the Cafes, Restaurants and Bars category than Golden Corral.

Golden Corral and Hometown Buffet Rating Details

Customer service
No votes
2.2 (70 reviews)
Reviewer's quote

The food safety procedures that you guys have going on and the customer service is very poor if corporate were to walk into the Chattanooga Tennessee Golden Corral they would probably end up with an F on there food safety satisfaction progress report. We now have to take her either to a doctor or...

Rohin

We use to go in there to eat quite often but don't any more because of very poor food and dirty areas around the food service areas, cold or almost cold food, over or under cooked food. I got baked beans that were so over cooked that the beans were hard and the bread rolls were dry and hard like...

Carolena R
Staff
No votes
2.1 (57 reviews)
Reviewer's quote

...when 2 kids were playing and running at the buffett and the mother refused to parent her children - they ran and bashed into me and I fell- when I fell the staff behind the buffett just stood and starred at me never asked if I was ok or needed help . This place went down hill m we only go to the Grand Rapids GoldenCorrral it use to be clean with great staff and the managers were always helpfuul, my 17 year old son started our birth day...

Christine J

...The staff was very helpful and everyone had a wonderful time. Kudos to Tony and staff!..

Belinda J
Diversity of Products or Services
No votes
2.5 (61 reviews)
Reviewer's quote

...They need better managment stat! I work in food services, i am normally way more understanding than what i was tonight. I will never return there at that location! The food was very good and so were the cooks. But the floor staffing was ignorant! To say the least!!! ..

PissedConsumer750292

...Please rectify this situation as it not overly expensive and greatly raises the quality of your fried products..

kenneth a

Golden Corral and Hometown Buffet Pros and Cons

Pros
  • Variety of food
  • Waitresses
  • Food
  • Service from waiters
  • Location
  • Food quality
Cons
  • Service
  • Manager
  • Customer service
  • Bad service
  • Managers dishonesty
  • Poor quality fried food

Golden Corral and Hometown Buffet Most Positive Reviews

Top rated reviews
5

On Fri. Aug.2914 we met some of our relatives at Bedford in. Golden corral we have always had a wonderful experience...

5

I appreciated a Military Monday display near the cash register of one of your HTB stores. Only to be told by staff that...

Golden Corral and Hometown Buffet Most Critical Reviews

Lowest rated reviews
1

food served was cold from the rolls to the meat almost all of it was dry from sitting out too long ... some of it...

1

I don't know what in the world has become of Hometown Buffet, been going there for over 15 years, but when I went into...

Golden Corral and Hometown Buffet Latest Reviews

Recent published reviews

Hey how are yall doing I decided to take my kids &;;;;;;;;;; I out to eat (
4 adults and 1child) at Golden Corral on...

Read all 1247 reviews
5

This is requarding my husband. He is deceased and I have a question to ask.

Read all 186 reviews

Golden Corral and Hometown Buffet Products and Services

Most reviewed product and services
  • Golden Corral Manager (187 reviews)
  • Golden Corral Buffet (124 reviews)
  • Golden Corral Sanitary Conditions (98 reviews)
  • Hometown Buffet Manager (29 reviews)
  • Hometown Buffet Customer Care (17 reviews)
  • Hometown Buffet Sanitary Conditions (17 reviews)