PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Graton Resort And Casino and Gold Strike Casino Resort as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Graton Resort And Casino
Gold Strike Casino Resort

Graton Resort And Casino and Gold Strike Casino Resort Overview

Total reviews
55
3
Company responses
0
0
Issues resolved
0
0

Graton Resort And Casino was first mentioned on PissedConsumer on Jan 30, 2016 and since then this brand received 55 reviews. It is 52 reviews more than Gold Strike Casino Resort received since Sep 23, 2017.

Graton Resort And Casino and Gold Strike Casino Resort Consumer Ratings

Rank
37 out of 421 in Gambling and Lotto category
44 out of 421 in Gambling and Lotto category
Staff
25 in category
21 in category
Customer service
27 in category
17 in category
Diversity of Products or Services
29 in category
45 in category

According to consumer ratings and reviews, Graton Resort And Casino ranks 7 points higher in the Gambling and Lotto category than Gold Strike Casino Resort. People gave Graton Resort And Casino 1.8 stars for Staff criterion in Gambling and Lotto category and it is 31 points higher than the worst rated brand in this category. At the same time, Gold Strike Casino Resort was rated 2 stars for Staff criterion in this category and it is 35 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Gold Strike Casino Resort has a higher rating than Graton Resort And Casino. Regarding Diversity of Products or Services criterion, consumers gave Graton Resort And Casino 1.7 stars and it is 50% worse than other in category. Gold Strike Casino Resort however was rated 1 stars and it is 79% worse than other in category.

Graton Resort And Casino and Gold Strike Casino Resort Rating Details

Staff
1.8 (30 reviews)
2 (2 reviews)
Reviewer's quote

We lost $ 3,000 and 3 guards and their shift supervisor of security staff keep bothering my husband. They want my husband to leave the parking lot and wait somewhere outside graton parking lot to wait for me. What the *** After losing that much money they will treat my husband like they don’t make...

Jun

MY NAME IS JUDY TRITT,,, MY M LIFE # IS 31085772 .... March I won A$ 2400 JACKPOT,,,, played EVERY BIT OF IT BACK, YES ALL OF it ,,,and what do I get $ 30 freaking 2 times in may and $45 x 2 in june,,, how pathetic.... we came sat night april 28 for the drawing of the car,,, I talked to all the...

JUDY A
Customer service
1.5 (29 reviews)
2 (2 reviews)
Reviewer's quote

Service guy entrance small bar racial attitudes experiences around 8 pm 10/07/2018 I was request for drinks a soda he ignored me..

PissedConsumer1376092

...I have played there as long as they have been there on and off and this is the response? This explains the reason behind guest services and their lack of customer service, professionalism, among other things. Unless you are an elite don't bother because they don't care about you...

PissedConsumer1104890
Diversity of Products or Services
1.7 (28 reviews)
1 (2 reviews)
Reviewer's quote

I am Basically forced to write this essay about this crazy casino, that only knows how to humilate good people. My experience was so horrible. They took about 350 dollars from me. That is the security department. I struggle for every penny that I work hard for. They are really wrong for that. I...

josephine p

No items

Graton Resort And Casino and Gold Strike Casino Resort Pros and Cons

Pros
  • Winning
  • Food
No votes
Cons
  • Security department
  • Security banned me with no explanation
  • Service is so rude and no manner
  • Way that handled my situation
  • Caters to the elite only
  • Caters to the elite in all the drawings

Graton Resort And Casino and Gold Strike Casino Resort Most Positive Reviews

Top rated reviews
5

I’m pretty sure everyone has an expectation. My expectation coming to Graton Is to have good services, respect and also...

No votes

Graton Resort And Casino and Gold Strike Casino Resort Most Critical Reviews

Lowest rated reviews
1

Their employees removed my brothers reward card from my machine in a rude deceiving and greedy way! He had 400.00...

1

Goldstrike Tunica only caters to their elite. If you are just looking to spend a little money, have a good time, and...

Graton Resort And Casino and Gold Strike Casino Resort Latest Reviews

Recent published reviews
3

I am a platinum member card holder so I get their free gift on a Tuesday rather than wait until Sunday to pick it up.. I...

Read all 55 reviews

*** Solicited me. She was in her 40s blonde short hair with big tits. She said her name was Terri with an I. She said...

Read all 3 reviews

Graton Resort And Casino and Gold Strike Casino Resort Products and Services

Most reviewed product and services
  • Graton Resort And Casino Security Guard (15 reviews)
  • Graton Resort And Casino Customer Care (10 reviews)
  • Graton Resort And Casino Rewards Program (3 reviews)
  • Gold Strike Casino Resort Customer Care (1 review)
  • Gold Strike Casino Resort Casino Game (1 review)