PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Graton Resort And Casino and Gold Strike Casino Resort as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Graton Resort And Casino
Gold Strike Casino Resort

Graton Resort And Casino and Gold Strike Casino Resort Overview

Total reviews 64 3
Company responses 0 0
Issues resolved 0 0

Graton Resort And Casino and Gold Strike Casino Resort Consumer Ratings

Rank
49 out of 212 in Gambling and Lotto category
54 out of 212 in Gambling and Lotto category
Customer service
29 in category
16 in category
Diversity of Products or Services
31 in category
51 in category
Website
43 in category
39 in category
Value for money
28 in category
45 in category

Graton Resort And Casino and Gold Strike Casino Resort Rating Details

Customer service
1.5 (33 reviews)
2 (2 reviews)
Reviewer's quote

...No friendly customer service at all. they all have grumpy faces and are out to only either harass you or take ur money. I was very hurt in the beginning...

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...I have played there as long as they have been there on and off and this is the response? This explains the reason behind guest services and their lack of customer service, professionalism, among other things. Unless you are an elite don't bother because they don't care about you...

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Diversity of Products or Services
1.7 (31 reviews)
1 (2 reviews)
Reviewer's quote

My boyfriend and i went to Graton in April 2019. He was waiting for me and decided to clean up my car a little and got into the backseat. He was in the backseat cleaning it up and closed the door to save the battery... Well after approx. 20 minutes he stopped and went to try to find me. He did find...

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MY NAME IS JUDY TRITT,,, MY M LIFE # IS 3108**** .... March I won A$ 2400 JACKPOT,,,, played EVERY BIT OF IT BACK, YES ALL OF it ,,,and what do I get $ 30 freaking 2 times in may and $45 x 2 in june,,, how pathetic.... we came sat night april 28 for the drawing of the car,,, I talked to all the...

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Website
1.8 (31 reviews)
2 (2 reviews)
Reviewer's quote

I am rightnow playing in a slot machine awhile ago one of this so called security agent a dark black huge man stood at the middle of the hallway or walkway and said in a loud tone of voice that I have to sit down in order to drink my coffee. ? At first I did not pay attention because I was not the...

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No items

Value for money
1.3 (31 reviews)
1 (2 reviews)
Reviewer's quote

...There were a few honest comments about losing all their money or if you want to lose your money come here. Your machines are tight. In the years that Ive been coming there I have never once seen a payout to anyone who was gambling on the slot machines...

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No items

Graton Resort And Casino and Gold Strike Casino Resort Pros and Cons

Pros
  • Winning
  • Food
  • Fun games
No votes
Cons
  • Security banned me with no explanation
  • Service is so rude and no manner
  • Security department
  • Way that handled my situation
  • Caters to the elite only
  • Caters to the elite in all the drawings

Graton Resort And Casino and Gold Strike Casino Resort Most Positive Reviews

Top rated reviews
5

I’m pretty sure everyone has an expectation. My expectation coming to Graton Is to have good services, respect and also...

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No votes
3.6

Sercurity told me that i used somebody elses ID card.... and i recall that night... my cousin Donna Lee had me hold her...

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No votes

Graton Resort And Casino and Gold Strike Casino Resort Most Critical Reviews

Lowest rated reviews
1

Their employees removed my brothers reward card from my machine in a rude deceiving and greedy way! He had 400.00...

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1

Goldstrike Tunica only caters to their elite. If you are just looking to spend a little money, have a good time, and...

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1

I'm playing blackjack one of my cards is flipped, they count the hand against me, whenever I play slots it just takes...

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2

MY NAME IS JUDY TRITT,,, MY M LIFE # IS 3108**** .... March I won A$ 2400 JACKPOT,,,, played EVERY BIT OF IT BACK, YES...

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Graton Resort And Casino and Gold Strike Casino Resort Latest Reviews

Recent published reviews
1

My boyfriend and i went to Graton in April 2019. He was waiting for me and decided to clean up my car a little and got i...

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No votes

*** Solicited me. She was in her 40s blonde short hair with big tits. She said her name was Terri with an I. She said...

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2

About 80-85% are about food with some mentioning the bar service with a sprinkling of good time.
People dont go to a casi...

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No votes

Graton Resort And Casino and Gold Strike Casino Resort Products and Services

Most reviewed product and services
  • Graton Resort And Casino Security Guard (20 reviews)
  • Graton Resort And Casino Customer Care (13 reviews)
  • Graton Resort And Casino Rewards Program (3 reviews)
  • Gold Strike Casino Resort Customer Care (1 review)
  • Gold Strike Casino Resort Casino Game (1 review)