PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Graton Resort And Casino and Gold Strike Casino Resort as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Graton Resort And Casino
Gold Strike Casino Resort

Graton Resort And Casino and Gold Strike Casino Resort Overview

Total reviews
59
3
Company responses
0
0
Issues resolved
0
0

Graton Resort And Casino and Gold Strike Casino Resort Consumer Ratings

Rank
49 out of 206 in Gambling and Lotto category
51 out of 206 in Gambling and Lotto category
Customer service
32 in category
19 in category
Website
45 in category
39 in category
Diversity of Products or Services
33 in category
51 in category
Value for money
34 in category
47 in category

Graton Resort And Casino and Gold Strike Casino Resort Rating Details

Customer service
1.5 (32 reviews)
2 (2 reviews)
Reviewer's quote

...No friendly customer service at all. they all have grumpy faces and are out to only either harass you or take ur money. I was very hurt in the beginning...

Read full review

...I have played there as long as they have been there on and off and this is the response? This explains the reason behind guest services and their lack of customer service, professionalism, among other things. Unless you are an elite don't bother because they don't care about you...

Read full review
Website
1.8 (29 reviews)
2 (2 reviews)
Reviewer's quote

Im jasmine thry know me thry kickd me out after 3 yrs of going there security said sorry we gotta part ways bit the bartender took my id and walkd off i was like tf .!and they said i called her out her name i feel it was a race thing im black.n will file a legal complaint on graton watch

Read full review

MY NAME IS JUDY TRITT,,, MY M LIFE # IS 31085772 .... March I won A$ 2400 JACKPOT,,,, played EVERY BIT OF IT BACK, YES ALL OF it ,,,and what do I get $ 30 freaking 2 times in may and $45 x 2 in june,,, how pathetic.... we came sat night april 28 for the drawing of the car,,, I talked to all the...

Read full review
Diversity of Products or Services
1.7 (29 reviews)
1 (2 reviews)
Reviewer's quote

Wow they give away some really nice things? NOT!Wow got a crock pot, Betty Crocker! Decent brand? Cost me like $5'000 to get enough reward pts? Serious! So got this crock pot everybody in casino pretty much has one.each person $5000 spent multiplied by all these people Graton casino is the thieve...

Read full review

No items

Value for money
1.3 (28 reviews)
1 (2 reviews)
Reviewer's quote

Now mind you, this is aimed specifically At customers who had won large amounts of money (Over $1,000+ USD) at that casino. It prompted to call to reserve a spot as space is limited and Confirm spot by calling this number (888) 258-2986 by Monday, November 11. Then come to the casino between...

Read full review

No items

Graton Resort And Casino and Gold Strike Casino Resort Pros and Cons

Pros
  • Food
  • Winning
No votes
Cons
  • Security banned me with no explanation
  • Security department
  • Service is so rude and no manner
  • Way that handled my situation
  • Caters to the elite only
  • Caters to the elite in all the drawings

Graton Resort And Casino and Gold Strike Casino Resort Most Positive Reviews

Top rated reviews
5

I’m pretty sure everyone has an expectation. My expectation coming to Graton Is to have good services, respect and also...

Read full review
No votes
3.6

Sercurity told me that i used somebody elses ID card.... and i recall that night... my cousin Donna Lee had me hold her...

Read full review
No votes

Graton Resort And Casino and Gold Strike Casino Resort Most Critical Reviews

Lowest rated reviews
1

Their employees removed my brothers reward card from my machine in a rude deceiving and greedy way! He had 400.00...

Read full review
1

Goldstrike Tunica only caters to their elite. If you are just looking to spend a little money, have a good time, and...

Read full review
1

I'm playing blackjack one of my cards is flipped, they count the hand against me, whenever I play slots it just takes...

Read full review
2

MY NAME IS JUDY TRITT,,, MY M LIFE # IS 31085772 .... March I won A$ 2400 JACKPOT,,,, played EVERY BIT OF IT BACK, YES...

Read full review

Graton Resort And Casino and Gold Strike Casino Resort Latest Reviews

Recent published reviews
1

Was banned for life for a poker room dispute . They where very aggressive and didn't even hear what actually happened....

Read full review
No votes

*** Solicited me. She was in her 40s blonde short hair with big tits. She said her name was Terri with an I. She said...

Read full review
2.2

Im jasmine thry know me thry kickd me out after 3 yrs of going there security said sorry we gotta part ways bit the...

Read full review
No votes

Graton Resort And Casino and Gold Strike Casino Resort Products and Services

Most reviewed product and services
  • Graton Resort And Casino Security Guard (18 reviews)
  • Graton Resort And Casino Customer Care (12 reviews)
  • Graton Resort And Casino Rewards Program (3 reviews)
  • Gold Strike Casino Resort Customer Care (1 review)
  • Gold Strike Casino Resort Casino Game (1 review)