Gokarts USA vs Rockauto

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Gokarts USA

Equipment
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $28K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Lots of cool toys 1
  • Polite saff 1
  • Price 1
  • Website 1

Customers don't like

  • Poor quality product3
  • High return fee3
  • Lack of customer service3
  • Refusal to correct defective item2
  • Refusal to speak with customer1

Products by Gokarts USA

No items

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 194 TOTAL REVIEWS
  • $21K CLAIMED LOSSES
  • $233 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 9
  • Will never buy from them again 9
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7

Products by Rockauto

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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