PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Youcaring and Gofundme as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Youcaring
Gofundme

Youcaring and Gofundme Overview

Total reviews
70
99
Company responses
0
22
Issues resolved
1
2

Gofundme was first mentioned on PissedConsumer on Sep 19, 2015 and since then this brand received 99 reviews. It is 29 reviews more than Youcaring received since Feb 20, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Gofundme customer support team than with Youcaring customer service.

Youcaring and Gofundme Consumer Ratings

Rank
155 out of 1962 in Professional Services category
182 out of 2345 in Financial Services category
Customer service
121 in category
177 in category
Website
142 in category
203 in category
Product or Service Quality
94 in category
136 in category

Youcaring and Gofundme Rating Details

Customer service
1.2 (34 reviews)
1.4 (39 reviews)
Reviewer's quote

...And forget getting customer service! Nothing gets rectified ..

PissedConsumer1184609

I would never have started a go fund me campaign if I had known how bad customer service is! Every direction they give is impossible to do, and you can’t talk to anybody. I can’t get my son’s donations out and this is the worst website I’ve ever used. I won’t recommend it to anyone!..

Juliet S
Website
1.9 (31 reviews)
1.9 (33 reviews)
Reviewer's quote

I was running in past fundraisers on Youcaring website and never have had bad experience. I was registered there with my email address. This time I decided to register at Youcaring website with third party application of Youcaring itself connected with my facebook account,not knowing what trouble...

Brayn

My granddaughter, Mariah Burelo, set up a GFM account to help me pay cancer treatment bills and get a car. She has tried twice to get the funds raised into our joint bank account without success. The screen shots she took show that funds would be available 3-5 business days after each of the dates...

Dee W
Product or Service Quality
1.7 (30 reviews)
1.7 (36 reviews)
Reviewer's quote

...com greatly lacked the other services, that some of those other sites offers to their clients. Including, customer service skills. I would suggest that it change its name from YouCaring...

Ayana

...00 just to use the live chat service. This experience has been so horrible..

Maxwell J

Youcaring and Gofundme Pros and Cons

Pros
  • Scary
  • Low cost
  • Concept
  • That friends and family could easily contribute
  • Its a good way of helping people
  • That people could donate to her funeral
Cons
  • No customer service
  • How they went about receiving a donation to themselves
  • You are a scam website
  • It doesnt help me to not be able to get the money we raised
  • Customer service lies and does not resolve issue
  • That i can not get ahold of anyone from customer service

Youcaring and Gofundme Most Positive Reviews

Top rated reviews
5

They take out CC fees at 3.5% but other than that, the service is free to use and works very well! The site is easy...

5

Clareton Cavallier
4150 Westgate Ave, #114
West Palm Beach Fl 33409
hsabataqel@gmail.com
954-557-7827
Dear Sir/Madame. I beli...

Youcaring and Gofundme Most Critical Reviews

Lowest rated reviews
1

I had a very negative experience with you caring. A friend of mine had started a fundraiser to help her dog rescue. A...

1

I posted on gofundme.com and very quickly i became aware that this site is A COMPLETE FRAUD/SCAM. I its very obvious...

Youcaring and Gofundme Latest Reviews

Recent published reviews

These fees are obscene, especially when youcaring has a reputation for ignoring charity whenever their arbitrary...

Read all 70 reviews

I set up a gofundme me page for someone that is in need. as I speak its building funds. The beneficiary cant link an...

Read all 99 reviews

Youcaring and Gofundme Products and Services

Most reviewed product and services
  • Youcaring Crowdfunding Service (19 reviews)
  • Youcaring Website (10 reviews)
  • Youcaring Account (9 reviews)
  • Gofundme Customer Care (24 reviews)
  • Gofundme Account (16 reviews)
  • Gofundme Donation (7 reviews)