PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KickStarter and Gofundme as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KickStarter
Gofundme

KickStarter and Gofundme Overview

Total reviews
22
201
Company responses
0
22
Issues resolved
0
3

KickStarter and Gofundme Consumer Ratings

Rank
265 out of 1862 in Financial Services category
229 out of 1862 in Financial Services category
Customer service
226 in category
212 in category
Product or Service Quality
315 in category
168 in category
Value for money
244 in category
176 in category
Website
133 in category
210 in category

KickStarter and Gofundme Rating Details

Customer service
1.3 (9 reviews)
1.4 (66 reviews)
Reviewer's quote

...We have to accept on blind faith that the money we pledge will be honored and we will receive the product or service. What can you do to see that the offer is followed through properly or get my money back? Thank you for your help Jim Swartzburg 805-379-4300 js@reliefmart. com ..

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This sight sucks, customer service is awful and I don't know how they're still in business. There's no way to get a timely response from customer service which is absurd since it's a donation site..

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Product or Service Quality
1 (8 reviews)
1.6 (54 reviews)
Reviewer's quote

First and last time I use kickstarter after investing around 350$ and never got my product ( laserpecker) Reached out to k. s but never got a solution or help..

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...Terrible customer service Now donations suspended and noone can donate..

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Value for money
1.1 (7 reviews)
1.4 (46 reviews)
Reviewer's quote

Andersson didn’t simply refund the money to my credit card. Kickstarter refused to refund my purchase citing the terms of their user agreement, a labyrinthine document comprised of indecipherable legal jargon similar to any agreement one is forced to sign in order to do anything on-line, use...

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Tried three times to have money withdrawn!! Nothing has worked !!! They have terrible customer support and do not return any emails!! Do not fund raise with them!!! Suck !! suck!! suck!!! Just a bunch of crooks with a social platform!!!..

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Website
2.3 (7 reviews)
1.9 (56 reviews)
Reviewer's quote

Their website says a review of each project is done before its launched, taking 30 hours to 3 days. But NONE OF THAT that was actually done for our project. And our attempts to alert Kickstarter to this significant film project got meaningless boiler-plate responses from regular staff, and then no...

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My account was deleted without my acknowledgment or authorization. Where is my account and why was it deleted from the gofundme website? It was created around November 2019. The name of my account was Yah's People Calling on Holy Help organized by Felicia Cornwell.Because the account was deleted I...

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KickStarter and Gofundme Pros and Cons

Pros
  • Slick advertising
  • Rip off
  • Excitement of waiting for the excuse of the week to arrive
  • Its a good way of helping people
  • That friends and family could easily contribute
  • Great when it works
Cons
  • High likelihood of fraud
  • Did not get what i paid for
  • See complaint
  • It doesnt help me to not be able to get the money we raised
  • That i can not get ahold of anyone from customer service
  • Can not get the money people have donated

KickStarter and Gofundme Most Positive Reviews

Top rated reviews
4

A couple of notices saying it was delayed. When will I get it, or my money back? I guess I should have checked...

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5

Clareton Cavallier
4150 Westgate Ave, #114
West Palm Beach Fl 33409
hsabataqel@gmail.com
954-557-7827
Dear Sir/Madame. I beli...

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No votes
5

I, along with my dog "Bentley" an Austrailian Terrier, are Still going through a Minnesota Downtrodden, that has left me...

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KickStarter and Gofundme Most Critical Reviews

Lowest rated reviews
1

Gave money to their campaign to save the Cindy's sign and was promised a special party for the contributors when complet...

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1

I posted on gofundme.com and very quickly i became aware that this site is A COMPLETE FRAUD/SCAM. I its very obvious...

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1

I backed the following project to a hefty sum...The World's Best Hybrid Hoodie. Delivery was promised in early dec...

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1

Ive checked into gofundme.com and its my opinion that its an absolute fraud. Unless you allow them to connect to your...

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KickStarter and Gofundme Latest Reviews

Recent published reviews
1

I have no way to contact the creator of orb drop! I have done everything possible to try and contact orb drop, Spinpal,...

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No votes

My review number is 2108238
Refund of $15

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1

Yes they did get back with the same old promise, its shipping from warehouse and they will let me know when its on its...

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No votes

Did not wish to pay $15 service charge want it refunded

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KickStarter and Gofundme Products and Services

Most reviewed product and services
  • Kickstarter Crowdfunding Service (5 reviews)
  • Kickstarter Shipping Service (3 reviews)
  • Kickstarter Charging Cord (1 review)
  • Gofundme Customer Care (27 reviews)
  • Gofundme Account (25 reviews)
  • Gofundme Donation (16 reviews)