PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ipage and GoDaddy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ipage
GoDaddy

Ipage and GoDaddy Overview

Total reviews
97
341
Company responses
0
0
Issues resolved
0
3

Ipage and GoDaddy Consumer Ratings

Rank
31 out of 169 in Hosting category
36 out of 169 in Hosting category
Customer service
20 in category
19 in category
Website
26 in category
31 in category
Exchange, Refund and Cancellation Policy
20 in category
21 in category
Price Affordability
31 in category
33 in category

Ipage and GoDaddy Rating Details

Customer service
1.2 (54 reviews)
1.2 (193 reviews)
Reviewer's quote

Just disgusted by this company and their customer service I will never recommend this company and I will keep spreading my bad experience to many other businesses and entrepreneurs that I network with including my thousands of social media followers! The kicker is that after I got nowhere with the...

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...I then called the Customer Service. After another wait the rep basically told me it was my fault and started to read me the terms and conditions. I stopped him and said - just help me renew my domain - he finally did, but acted like he was doing me a favor...

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Website
1.7 (47 reviews)
1.5 (173 reviews)
Reviewer's quote

...I was also having issues with my website functioning properly on a consistent basis. 2 months ago I decided to transfer my domain and hosting needs to HostGator. I followed all of iPage's instructions for transferring the domain...

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Go daddy has disfigured my website several times, and they keep insisting on me hiring their staff to build a new site or use one of their build your own site. Their excuse is that they are migrating hosting panels. No one has access to my backend so who caused this ? They're creating the problem...

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Exchange, Refund and Cancellation Policy
1.2 (45 reviews)
1.2 (160 reviews)
Reviewer's quote

...I was trying to be reasonable by saying that they could keep a month's hosting and refund me 11 months. They simply stated no refund for renewals. I tried to explain the situation again and repeated the offer but the simple reply was no refund...

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...When we asked for refund, they said its out of our refund policy..

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Price Affordability
1.9 (42 reviews)
1.7 (158 reviews)
Reviewer's quote

Be careful with this host!!! They use a very low intro price to get you in and then send you a rip-off charge before the expiration. When you call for details of the charge, they are silent and admit that is how they charge their customers by just throwing a number at their customers without any...

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...For the last two years, every few months I will get a call that this services is going up in price or to continue to do business I will need to pay more fees. It is easier to pay it instead of switching companies and rebuilding from scratch. I pay five times what I did 10 years ago...

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Ipage and GoDaddy Pros and Cons

Pros
  • Website uptime and speed
  • Price
  • Old ipage
  • No like
  • Less price domains
  • Available 24hrs7days
Cons
  • Customer service
  • Unauthorized charges
  • Everything is escalated and it never gets resolved
  • Poor customer service
  • Scammed me
  • Questionable ethics

Ipage and GoDaddy Most Positive Reviews

Top rated reviews
5

via phone they helped me with everything. really quick and good!

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5

I have purchased so far around 20 domains from GoDaddy and been extremely happy... until I purchased a domain with .cn e...

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3.6

I purchased my current company from a different individual and tried contacting ipage to change the contact info for...

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5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

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Ipage and GoDaddy Most Critical Reviews

Lowest rated reviews
1

I order my domain I paid, the transaction went quickly, been trying to logon to my domain says password is not good....

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1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

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1

Ipage use to be a good hosting company, but in the last few years they have gone downhill. Sure support is available 24...

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1

Oh God! what a terrible service and a way to extort money out of a customer.
i had purchased a VPS [Virtual Private Serv...

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Ipage and GoDaddy Latest Reviews

Recent published reviews
1

I asked iPage why the Site Lock symbol is not displayed on my web page.They didn't respond. Didn't have the courtesy to...

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1

They are dishonest and fraud company, They will steal your valuable domains. I was discussing to renew my domain with th...

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1.7

I asked a simple question. I simply wanted to know why the Site Lock symbol isn't displayed on my website since I pay...

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2

Our company has been a customer of GoDaddy's for approximately 16 years. Their customer service has slacked over the pas...

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Ipage and GoDaddy Products and Services

Most reviewed product and services
  • Ipage Web Hosting (56 reviews)
  • Ipage Customer Care (2 reviews)
  • Ipage Technical Support (1 review)
  • Godaddy Domain Service (64 reviews)
  • Godaddy Web Hosting (62 reviews)
  • Godaddy Customer Care (41 reviews)