PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ipage and GoDaddy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ipage
GoDaddy

Ipage and GoDaddy Overview

Total reviews 97 350
Company responses 0 0
Issues resolved 0 3

Ipage and GoDaddy Consumer Ratings

Rank
31 out of 175 in Hosting category
37 out of 175 in Hosting category
Customer service
22 in category
20 in category
Website
28 in category
31 in category
Exchange, Refund and Cancellation Policy
23 in category
24 in category
Price Affordability
32 in category
35 in category

Ipage and GoDaddy Rating Details

Customer service
1.2 (54 reviews)
1.2 (200 reviews)
Reviewer's quote

Just disgusted by this company and their customer service I will never recommend this company and I will keep spreading my bad experience to many other businesses and entrepreneurs that I network with including my thousands of social media followers! The kicker is that after I got nowhere with the...

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I don't believe I ever complained and I honestly believed that they had the best customer service I had ever seen. However, in the past year before covid and at the beginning of covid, I had a few changes of heart, and with the pandemic, everything changed. I no longer have clients or the time to...

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Website
1.7 (47 reviews)
1.6 (179 reviews)
Reviewer's quote

...I was also having issues with my website functioning properly on a consistent basis. 2 months ago I decided to transfer my domain and hosting needs to HostGator. I followed all of iPage's instructions for transferring the domain...

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I contacted Go Daddy over 8 months ago to switch my website over to them from my current host. They still can't get it to migrate over, and refuse to refund my money, I had paid them $947 for 3 years of hosting and $99. 99 to migrate my site over...

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Exchange, Refund and Cancellation Policy
1.2 (45 reviews)
1.2 (166 reviews)
Reviewer's quote

...I was trying to be reasonable by saying that they could keep a month's hosting and refund me 11 months. They simply stated no refund for renewals. I tried to explain the situation again and repeated the offer but the simple reply was no refund...

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I'm requesting for a refund that you've charged last September 10, 2020, at even for the last year. I've already cancelled my product because the card I've charged is not mine. Can you refund thus asap..

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Price Affordability
1.9 (42 reviews)
1.7 (164 reviews)
Reviewer's quote

Be careful with this host!!! They use a very low intro price to get you in and then send you a rip-off charge before the expiration. When you call for details of the charge, they are silent and admit that is how they charge their customers by just throwing a number at their customers without any...

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...I agreed and then he showed me the full price again. Insisted I should pay and get this immediately. Very rude pushing and would not stop insisting it was 80% off when I showed him it was not...

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Ipage and GoDaddy Pros and Cons

Pros
  • Website uptime and speed
  • Price
  • Old ipage
  • No like
  • Tech support
  • Available 24hrs7days
Cons
  • Customer service
  • Unauthorized charges
  • Everything is escalated and it never gets resolved
  • Poor customer service
  • Scammed me
  • Questionable ethics

Ipage and GoDaddy Most Positive Reviews

Top rated reviews
5

via phone they helped me with everything. really quick and good!

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5

I have purchased so far around 20 domains from GoDaddy and been extremely happy... until I purchased a domain with .cn e...

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3.6

I purchased my current company from a different individual and tried contacting ipage to change the contact info for...

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5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

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Ipage and GoDaddy Most Critical Reviews

Lowest rated reviews
1

I order my domain I paid, the transaction went quickly, been trying to logon to my domain says password is not good....

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1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

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1

Ipage use to be a good hosting company, but in the last few years they have gone downhill. Sure support is available 24...

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1

Oh God! what a terrible service and a way to extort money out of a customer.
i had purchased a VPS [Virtual Private Serv...

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Ipage and GoDaddy Latest Reviews

Recent published reviews
1

I asked iPage why the Site Lock symbol is not displayed on my web page.They didn't respond. Didn't have the courtesy to...

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No votes

Can't find text chat button. Have they done away with it?
Due to developmental disabilities, I don't do well with voice c...

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1.7

I asked a simple question. I simply wanted to know why the Site Lock symbol isn't displayed on my website since I pay...

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1

I contacted Go Daddy over 8 months ago to switch my website over to them from my current host. They still can't get it...

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Ipage and GoDaddy Products and Services

Most reviewed product and services
  • Ipage Web Hosting (56 reviews)
  • Ipage Technical Support (1 review)
  • Godaddy Web Hosting (64 reviews)
  • Godaddy Domain Service (63 reviews)
  • Godaddy Technical Support (16 reviews)