PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about HostGator and GoDaddy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

HostGator
GoDaddy

HostGator and GoDaddy Overview

Total reviews 63 346
Company responses 0 0
Issues resolved 2 3

HostGator and GoDaddy Consumer Ratings

Rank
22 out of 172 in Hosting category
37 out of 172 in Hosting category
Website
18 in category
29 in category
Customer service
10 in category
19 in category
Price Affordability
25 in category
34 in category
Diversity of Products or Services
16 in category
25 in category

HostGator and GoDaddy Rating Details

Website
2.2 (34 reviews)
1.6 (176 reviews)
Reviewer's quote

If you get randomly brute forced by someone, they will shut down your website and blame it on you (ignoring the fact that someone just tried to attack the website). Instead, they keep the website offline for many many many hours at a time claiming that took too many resources and you have to fix...

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...But the product their website builder, is just amazing even for a dummy or beginner, it's'sjust great. That's what is keeping them going and surviving..

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Customer service
1.4 (32 reviews)
1.2 (197 reviews)
Reviewer's quote

...(The customer service representative couldn't confirm that other answers would NOT work, but he did say that he had personally tried the specified three answers and found that they DID work. He was helpful. His company is garbage...

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I don't believe I ever complained and I honestly believed that they had the best customer service I had ever seen. However, in the past year before covid and at the beginning of covid, I had a few changes of heart, and with the pandemic, everything changed. I no longer have clients or the time to...

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Price Affordability
2.3 (32 reviews)
1.7 (160 reviews)
Reviewer's quote

...Even if the other product costs me triple the price I will not work them. They are unhelpful, rude, unclear about services and Im pretty sure you can do better just about anywhere else so i suggest you do..

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...For the last two years, every few months I will get a call that this services is going up in price or to continue to do business I will need to pay more fees. It is easier to pay it instead of switching companies and rebuilding from scratch. I pay five times what I did 10 years ago...

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Diversity of Products or Services
2.4 (28 reviews)
1.8 (161 reviews)
Reviewer's quote

...AND IF I would've clicked on the yes, I want help, I would've assumed it would be someone from Hostgator's team contacting me to talk about their services and NOT A GAZILLION CALLS FROM INDIA!!!!..

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...I perched a domain on 29/06/2020 But still 2 June my domain is not a alive I face mega corruption issue by Godady onwer and agents They have so much cheap services Because they have bad rules and violate there onwn committed rules With client , Every person now time is money This company so much time wasted...

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HostGator and GoDaddy Pros and Cons

Pros
  • Price
  • Server reliability
  • Original setup
  • No like
  • Tech support
  • Available 24hrs7days
Cons
  • Customer service
  • Worst customer support
  • Time wasted
  • Poor customer service
  • Scammed me
  • Questionable ethics

HostGator and GoDaddy Most Positive Reviews

Top rated reviews
5

Hostgator one of the worst Customer support ! they misguide customers ... i request to hostgator i am not happy with...

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5

I have purchased so far around 20 domains from GoDaddy and been extremely happy... until I purchased a domain with .cn e...

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4

I ran into low disc space so I upgraded.
Since the upgrade nothing works.
I have logged about 8 different tickets to get t...

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5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

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HostGator and GoDaddy Most Critical Reviews

Lowest rated reviews
1

I have just spent 2 months educating myself on building a WordPress site and creating my blog that I was finally ready t...

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1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

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1

email sent from websitewelcome.come, (no longer "accessible" any longer). Connected to SEO Hosting, a front for...

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1

Oh God! what a terrible service and a way to extort money out of a customer.
i had purchased a VPS [Virtual Private Serv...

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HostGator and GoDaddy Latest Reviews

Recent published reviews
1

"Hey y'all there is a problem.... " again. down again

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3.4

Every time getting on to their support line is a long wait. Especially when its night fall at US. Those times, the call...

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No votes

One of our Dedicated "Enterprise" Hosting Server has been down for more than 30 Hours and it took us 4 support tickets a...

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5

Needed to know account information

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HostGator and GoDaddy Products and Services

Most reviewed product and services
  • Hostgator Web Hosting (30 reviews)
  • Hostgator Technical Support (6 reviews)
  • Hostgator Customer Care (3 reviews)
  • Godaddy Domain Service (64 reviews)
  • Godaddy Web Hosting (63 reviews)
  • Godaddy Customer Care (41 reviews)