PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GoDaddy and HostGator as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GoDaddy
1.5
HostGator
1.8
GoDaddy
HostGator

GoDaddy and HostGator Overview

Total reviews 484 81
Company responses 0 0
Issues resolved 5 2

GoDaddy and HostGator Consumer Ratings

Rank
65 out of 383 in Hosting category
49 out of 383 in Hosting category
Customer service
47 in category
48 in category
Website
57 in category
45 in category
Exchange, Refund and Cancellation Policy
53 in category
37 in category
Price Affordability
74 in category
48 in category

GoDaddy and HostGator Rating Details

Customer service
1.3
(293 reviews)
1.3
(46 reviews)
Reviewer's quote

GoDaddy is not your most glamorous web-building suite, and we are well aware. What I did not know was that their greed has reached new heights and all of this political nonsense going on right now aside, we have traitors, truly so, in our midst, and they are permitted to go unchecked. Sounds...

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...have their own Registry) and signed for Web Hosting services with them and started to be spammed with phone calls immediately, so I called the Hostgator customer service and they suggested their Who is Privacy service. I asked the representative specifically if I could cancel it as well if I cancel other...

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Website
1.6
(265 reviews)
2
(46 reviews)
Reviewer's quote

...45 for No reason, and then told me I had bought this website package and that subscription when I had not. The phone call started on: Mon: 11 Mar 24: 8:09pm. I logged on to godaddy and selected Chat...

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I expect for my website to run smoothly and if I ever have any problem, I expect a professional team, that will help me solve the issue, but not people working from the comfort of their homes, cooking and with kids running in the background, you can't expect that. That results in their poor...

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Exchange, Refund and Cancellation Policy
1.3
(248 reviews)
1.6
(40 reviews)
Reviewer's quote

...When I asked GoDaddy for a refund of this 'service', I was told too bad, you're out of luck. go..

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I could not get a refund although they claim a full refund is given in the first 30 days. However, I got assurance that my account was cancelled and I would NEVER be charged by HostGator again, as a result. Despite that assurance, on checking my MasterCard Debit account, in February (a few days...

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Price Affordability
1.7
(246 reviews)
2.2
(44 reviews)
Reviewer's quote

..." pop-ups!!! The only way to dismiss them is to logout completely! For this I am paying a large price tag. Now searching for their replacement..

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...Even if the other product costs me triple the price I will not work them. They are unhelpful, rude, unclear about services and Im pretty sure you can do better just about anywhere else so i suggest you do..

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GoDaddy and HostGator Pros and Cons

Pros
  • No like
  • Tech support
  • I went over a decade with good service from go daddy
  • Price
  • Server reliability
  • Original setup
Cons
  • Poor customer service
  • Scammed me
  • Questionable ethics
  • Customer service
  • Illegal charges after cancellation
  • Worst customer support

GoDaddy and HostGator Most Positive Reviews

Top rated reviews
5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

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5

Hostgator one of the worst Customer support ! they misguide customers ... i request to hostgator i am not happy with...

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5

I have purchased so far around 20 domains from GoDaddy and been extremely happy... until I purchased a domain with .cn e...

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4

I ran into low disc space so I upgraded.
Since the upgrade nothing works.
I have logged about 8 different tickets to get t...

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GoDaddy and HostGator Most Critical Reviews

Lowest rated reviews
1

GoDaddy is not your most glamorous web-building suite, and we are well aware. What I did not know was that their greed...

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1

I have been a customer of Hostgator since 2012, They have hosted 5 of my websites that provides health education...

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1

All are idiots worling in godaddy. They dont know english. They made spelling mistake for my website and never corrected...

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1

I bought 3 domains from HostGator in January 2024. I did not ask for anything else. Just 3 domains. I was charged over...

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GoDaddy and HostGator Latest Reviews

Recent published reviews
1

*****AVOID THEM AT ALL COSTS*****
1. THEY OUTSOURCE ALL SUPPORT TO NON-ENGLISH SPEAKING FOREIGNERS (GODADDY DOES NOT BELI...

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1

I paid 1800 for VPS hosting from this company host gator. Hostgator could not fix a technical issue and promised a...

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No votes

II bought a domain and decided to trial a web site. A few days later I decided i was not fie me and requested a refund f...

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1.5

I used a HostGator shared server for several years without major issues, apart from bounced emails to large companies....

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