PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GoBank and Skylight One as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GoBank
Skylight One

GoBank and Skylight One Overview

Total reviews
2710
886
Company responses
0
0
Issues resolved
5
0

GoBank and Skylight One Consumer Ratings

Rank
101 out of 725 in Banks category
18 out of 201 in Cards category
Customer service
90 in category
14 in category
Website
113 in category
14 in category
Reliability
65 in category
8 in category
Product or Service Quality
65 in category
17 in category

GoBank and Skylight One Rating Details

Customer service
1.3 (1157 reviews)
2 (351 reviews)
Reviewer's quote

Still haven't talked to anyone from customer service..

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...I've called customer service and try to talk to a human representative and it doesn't work I'm very agitated because I'm supposed to be getting paid on this card from my job. NH time I call it doesn't work. and I tried activating it over the phone like my packet said...

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Website
1.5 (1060 reviews)
2.1 (320 reviews)
Reviewer's quote

I go to the website to activate my card and it says my information doesn't match..

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...I set up my new card and went to their website to find a "Surcharge Free" ATM near my home. After withdrawing cash several times over a few days, I checked my balance online and realized I had been charged $10. 00 in fees...

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Reliability
1.3 (1044 reviews)
2 (311 reviews)
Reviewer's quote

My unemployment was put onto a card I no longer have. Im in a emergency situation, I cant wait.

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I called to see why i haven't received my card i was told I was just going to have to wait plus i brought up an emergency situation which was laughed at.

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Product or Service Quality
1.4 (1028 reviews)
1.9 (314 reviews)
Reviewer's quote

...Go bank needs to stop this very unfriendly service. I would not give these people another chance for my business..

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I need to order a new card to my new address I already reported lost I just need to give you my new address so you can send my new card Every time I called the customer service number I can never get a customer service representative on the phone..

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GoBank and Skylight One Pros and Cons

Pros
  • Unable to speak with supervisor
  • No fees
  • Free atms and no fees
  • Quick phone customer service
  • Overdraft protection
  • Easy to use
Cons
  • Poor customer service
  • Not being able to contact customer service
  • No online customer service
  • Poor customer service
  • Everything to do with this card
  • Charge you for using your money

GoBank and Skylight One Most Positive Reviews

Top rated reviews
5

I lost my bank card and I would like a replacement.

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5

I've been banking online with this company for about half a year now, and quite frankly being able to track my purchasin...

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5

When do I get my card please contact me at 8159083349

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5

I shaneice white 9144726977 did not make any transactions in west monroe louisiana i am requesting that my funds be...

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GoBank and Skylight One Most Critical Reviews

Lowest rated reviews
1

THESE PEOPLE TOOK MY MONEY AND DON'T HAVE A NUMBER TO CONTACT A LIVE PERSON. BEWARE OF GO BANK, THERE WEBSITE IS A...

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1

PLEASE LISTEN TO THIS PERSON AND AVOID SKYLIGHT AT ALL COST...

THIS IS THE WORST SERVICE EVER.... their representative...

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1

I disputed a charge and was sent a new card. For some unknown reason they cancelled the card they had JUST sent me and I...

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1

I've had similar issues as other complaints - fees at "free" atms, many denied transactions, but not once have I been ab...

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GoBank and Skylight One Latest Reviews

Recent published reviews
3

My unemployment was put onto a card I no longer have. Im in a emergency situation, I cant wait.

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4.4

Everything was resolved thank you

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No votes

I purchased a GoBank MasterCard at Walmart, I followed the instructions to activate the card, but when I input the...

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No votes

I can't get money out of my skylight card

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GoBank and Skylight One Products and Services

Most reviewed product and services
  • Gobank Account (531 reviews)
  • Gobank Customer Care (275 reviews)
  • Gobank Debit Card (153 reviews)
  • Skylight One Account (139 reviews)
  • Skylight One Customer Care (82 reviews)
  • Skylight One Card Activation (47 reviews)