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GoBank
Netspend

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

GoBank

GoBank

1.5
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2135 TOTAL REVIEWS
Rank
92 out of 1014
in Banks category
Rating Details
Customer service
Website
Reliability
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    5795
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    02:20
  • ISSUES RESOLVED
    9%
Top Products and Services
1.5
504 reviews
1.5
262 reviews
1.3
123 reviews
Netspend

Netspend

1.5
  • 12 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2088 TOTAL REVIEWS
Rank
31 out of 362
in Cards category
Rating Details
Customer service
Website
Reliability
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    556
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    18%
Top Products and Services
1.3
379 reviews
1.4
350 reviews
1.6
149 reviews

How would you compare GoBank vs Netspend?

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Anonymous
#1650719

*** NO! WHERE IS MY TAXES?!

Anonymous
#1649086

Netspend is cheaper and less hassle than Gobank. Netspend does not "hold" funds when they are paid in cash. Just say, "No" to Gobank.

Anonymous
#1608609

go bank is very unreliable you can never get through on the phone tells you that you have put in the wrong number account number I was with NetSpend for approximately three years I didn't have any of these issues but I have with go Bankthey need to fix these issues they have been the same issues for a long time now if they can't service their customers correctly then they should get out of the business

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