PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Goauto Insurance and Progressive Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Goauto Insurance
Progressive Insurance

Goauto Insurance and Progressive Insurance Overview

Total reviews
150
906
Company responses
0
1
Issues resolved
0
2

Progressive Insurance was first mentioned on PissedConsumer on Jun 4, 2007 and since then this brand received 906 reviews. It is 756 reviews more than Goauto Insurance received since Jun 22, 2011.

Goauto Insurance and Progressive Insurance Consumer Ratings

Rank
78 out of 1879 in Insurance category
145 out of 1879 in Insurance category
Customer service
57 in category
120 in category
Staff
67 in category
136 in category
Website
73 in category
126 in category

According to consumer ratings and reviews, Goauto Insurance ranks 67 points higher in the Insurance category than Progressive Insurance. People gave Goauto Insurance 1.8 stars for Customer service criterion in Insurance category and it is 390 points higher than the worst rated brand in this category. At the same time, Progressive Insurance was rated 1.4 stars for Customer service criterion in this category and it is 327 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Goauto Insurance has a higher rating than Progressive Insurance. Regarding Website criterion, consumers gave Goauto Insurance 2 stars and it is 84% greater than other in category. Progressive Insurance however was rated 1.8 stars and it is 72% greater than other in category.

Goauto Insurance and Progressive Insurance Rating Details

Customer service
1.8 (46 reviews)
1.4 (371 reviews)
Reviewer's quote

I was involved in an accident with a GoAuto customer. It was the GoAuto vehicle's fault. I have been calling my supposed rep for almost a month to complete this claim and can NEVER reach by phone...

Mary B

ABSOLUTELY HATE ALLLLLLLLLLLL of your Motaur Commercials!!!! I WILL NEEEEEEEVVVVVEEEERRRRR BE A CUSTOMER!!!!! I HAVE NEVER HATED A BRAND AS MUCH AS THIS ONE!!!!! SO NOW THE MEN OF MY RACE DRINK GASOLINE!!!!!!!!! And, are half Human!!!! DESPICABLE!!! I WILL HAVE EVERYBODY IN MY FAMILY CHANGE...

PissedConsumer1688542
Staff
2 (40 reviews)
1.5 (347 reviews)
Reviewer's quote

...Thought of poor office staff that I dealt with in the beginning,and it was clear why my payment got lost. Then recieved letter to renew my policy before the time was up...

Mark M

I have been given miss leading / false information from your Staff in relation to my case . I tried to file a complaint and was told 8/17/19 I would be contacted by a supervisor, but had not been and don't have a message or response in regards to my case. Please reports I'm not at fault for getting...

PissedConsumer1630657
Website
2 (40 reviews)
1.8 (303 reviews)
Reviewer's quote

You website will never let me log in why is this so?..

Madissen

ALL from your website thinking how wonderful to bundle everything but now on my auto renewal I'm uprated to $200 because in CA it has to be underwritten by you specifically. How does your customer have control over this if they are writing it through YOU, YOUR website!! And it has to be another...

Pang M

Goauto Insurance and Progressive Insurance Pros and Cons

Pros
  • Low cost
  • Affordable
  • To angry to answer this
  • Simple to join
  • Ease of renewal until this
Cons
  • Way they handle claims
  • Way they hadled the claim
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me

Goauto Insurance and Progressive Insurance Most Positive Reviews

Top rated reviews
5

To go auto is looking into a pass policy I had when my kids where in my household my son is incarcerated and have not...

5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

Goauto Insurance and Progressive Insurance Most Critical Reviews

Lowest rated reviews
1

Bad Customer Service they canceled my insurance without any notification.

1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

Goauto Insurance and Progressive Insurance Latest Reviews

Recent published reviews

Need someone to open car door

Read all 150 reviews

The TV advertisement where the man at the gas pump is saying he is drinking gasoline is one of the worst and most...

Read all 906 reviews

Goauto Insurance and Progressive Insurance Products and Services

Most reviewed product and services
  • Goauto Insurance Auto Insurance (40 reviews)
  • Goauto Insurance Customer Care (18 reviews)
  • Goauto Insurance Website (6 reviews)
  • Progressive Insurance Auto Insurance (211 reviews)
  • Progressive Insurance Auto Claim (136 reviews)
  • Progressive Insurance Commercial (110 reviews)