PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Goanimate and Magix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Goanimate
Magix

Goanimate and Magix Overview

Total reviews
37
25
Company responses
0
0
Issues resolved
0
0

Goanimate and Magix Consumer Ratings

Rank
78 out of 673 in Entertainment category
257 out of 1033 in Software category
Website
71 in category
214 in category
Customer service
64 in category
163 in category
Exchange, Refund and Cancellation Policy
49 in category
175 in category
Diversity of Products or Services
101 in category
243 in category

Goanimate and Magix Rating Details

Website
2.5 (20 reviews)
1.3 (6 reviews)
Reviewer's quote

A long while back I submitted a very useful suggestion to the website to help get even the lesser fortunate to use their site for fun. I gave the suggestion on the 5th of January of this year. It's been months now and instead of my suggestion being implemented, it's been ignored...

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Description This *** software of yours (Vegas Pro 16) is *** my entire project as it crashes after using basic <;;;;;;;;Video Event Fx&amp;amp;amp;amp;amp;amp;amp;gt; as

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Customer service
1.8 (19 reviews)
1.1 (8 reviews)
Reviewer's quote

I have been a loyal customer on Goanimate for Schools for many years. However, the CEO of the said website, Alvin Hung, suddenly decides to delete all of the amazing themes we have been using, so the website can "upgrade" to HTML 5. Instead, they give us a very poorly animated, poorly drawn, and...

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...00 including shipping still nothing arriving order #20190105015027711myc so you have got me twice for money there will not be a third time & I am going to call the attorney general office here in Mo & report your bad business practice very pissed off customer..

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Exchange, Refund and Cancellation Policy
2.3 (17 reviews)
1 (5 reviews)
Reviewer's quote

Bring back all the old voices and eric and jennifer voices and the voiceforge voices and non business themes and list and unpatch all the old character creators and all the extended actions

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PLUS THEY KEEP TRYING TO UPGRADE ME TO 17 WHICH I DONT WANT

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Diversity of Products or Services
1.7 (17 reviews)
1 (6 reviews)
Reviewer's quote

they took off comedy world and all the hacks are patched grrrrr rrrrrrrrrrrrrrrr rrrrrrrrrrrrrrrrrrrra h hhh hhhh hhhhh hhh hhhhhhh hhhhh hhh hhhhh hh hhh h h hh hhh h hh hh hhh hhh hhhh hhhhhh i wish they could fix it, but i dont know if they will bring back all the old themes including comedy...

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Incomplete download .... No premium ! I paid for premium and got basic ! Your customer support sucks

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Goanimate and Magix Pros and Cons

Pros
  • When goanimate had good themes
  • Easy to use tools
  • How good the website is if you can get past prices
  • I could use it and liked it when it was still sony
  • New customer
  • Looks good
Cons
  • Poor customer service
  • No personal use available
  • Greediness
  • Very disatisfied
  • I have to be on the internet in order for it to work
  • Cant get my legal software registered so its useless

Goanimate and Magix Most Positive Reviews

Top rated reviews
5

I cannot sign in and I can not get comedy world

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No votes
5

Bring back all the old voices and eric and jennifer voices and the voiceforge voices and non business themes and list...

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No votes

Goanimate and Magix Most Critical Reviews

Lowest rated reviews
1

The CEO of GoAnimate, Alvin Hung, is destroying his own website by removing features! In 2007 when he created GoAnimate...

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1

Installs easy. Finds photos - but mixes up folders. Over time folders somehow disappear, reloads are difficult....

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1

Goanimate has been a creative online tool, and that was what it was meant to be from the day it first came online. hundr...

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1

I can't register my LEGAL software, bought when Sony owned it. Magix say "too old". Pay $13.00 for a tech support...

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Goanimate and Magix Latest Reviews

Recent published reviews
No votes

Can you please come back? Alvin Hung has changed GoAnimate to Vyond! Tell him to bring GoAnimate back, okay? And tell...

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1

Purchased software program, 24 hrs later no program sent, no online access (circles), no one answers phone after 30+...

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No votes

Can you bring back the voiceforge voices including the Eric & Jennifer Voices and bring back all the non business...

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No votes

I dialed the number provided and got a recording saying the number has bee disconnected!!! Magix has no tech support!!

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Goanimate and Magix Products and Services

Most reviewed product and services
  • Goanimate Website (10 reviews)
  • Goanimate Graphics Software (8 reviews)
  • Goanimate Account (3 reviews)
  • Magix Sony Vegas 14 Graphics Software (3 reviews)