PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vitamin World and GNC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vitamin World
GNC

Vitamin World and GNC Overview

Total reviews
48
417
Company responses
0
0
Issues resolved
0
1

Vitamin World and GNC Consumer Ratings

Rank
95 out of 538 in Pharmacy category
44 out of 301 in Weight Loss, Diets and Training category
Customer service
71 in category
47 in category
Product or Service Quality
73 in category
41 in category
Website
85 in category
39 in category
Price Affordability
82 in category
51 in category

Vitamin World and GNC Rating Details

Customer service
1.6 (29 reviews)
1.4 (128 reviews)
Reviewer's quote

...> customer service cannot do anything. just saying "track the package". or refund later...

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...I have called the customer service line for three days and spent more than an hour each time without reaching anyone. I also sent three emails without any response. Just wanted to let them know the order was not received..

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Product or Service Quality
1.7 (23 reviews)
1.9 (101 reviews)
Reviewer's quote

S Virgin islands and in the time here I've been at Vitamin World and even though the service was excellent, it is ridiculous and probably illegal for this company to have only one person working, and besides that fact, still the young lady( dont know her age but looks young to me) do her job with...

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Ivan was extremely rude to me on April 5th when a few days prior he would not return a product that I purchased because I did not have a receipt. So when I returned on the April 5th with the receipt he still would not return the product and got extremely rude with me. Ive been coming to GNC all...

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Website
1.9 (22 reviews)
2.2 (99 reviews)
Reviewer's quote

We ordered 4 products on vitamin world's official website for delivery in China. We noticed that it had not arrived after 8weeks so we sent their customer service an email and they just told us that they have no control over when the products arrived in China. However,we checked with DHL and DHL...

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...et me cancel pro membership, and somehow they put stuff on auto order that I have never bought and won't let me cancel that so every month I have to go to the website of a company I don't want to do business with anymore and cancel an order I never placed. Their products are also under dosed and sometimes don't even contain the substances they ...

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Price Affordability
2.3 (20 reviews)
2 (102 reviews)
Reviewer's quote

Received email on buy 2 get 3 free (good scam) you try to buy the items as advertised and see what the whopping final price is 'it states mix & match. We will set up a class action suit against Vit World in federal and state court for false advertising. Already filed complaints to FTC...

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...The Greed is real!!! When I spoke up about the cost they said oh we honor other stores price..

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Vitamin World and GNC Pros and Cons

Pros
  • Supplements
  • Products
  • Price
  • No way
  • Great choice of products
  • No returns
Cons
  • Poor service and poor customer service
  • Pissed
  • Company policies in regards to discount coupons
  • Customer service
  • Lied to
  • Employee work ethic

Vitamin World and GNC Most Positive Reviews

Top rated reviews
4.3

I am beyond frustrated I have been with VW for four years and every other order I have to call. I have to reorder pay...

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5

I think your post is narrow minded. I have worked for GNC for three years now as a PT sales associate due to me trying...

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3.3

I am visiting the U.S Virgin islands and in the time here I've been at Vitamin World and even though the service was...

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5

I am a GNC employee and couldn't disagree more. For the record, I am not an RSD or SSM or anyone from corporate. I have...

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Vitamin World and GNC Most Critical Reviews

Lowest rated reviews
1

I went to the store today (January, 9 2015) with my husband on 10:45 am and a sales associates came to me to offer some...

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1

GNC is the worst company I have ever worked for. They only hire people with a high school education to pose as "health/s...

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1

I purchased $160 worth of vitamins & supplements yesterday from my local Vitamin World. When I got home, there was...

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1

I ordered a Fitbit One on 11/30/2014 at around 10AM priced at $9.99 from GNC.com. I received an order confirmation...

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Vitamin World and GNC Latest Reviews

Recent published reviews
No votes

I have a complaint about a store personal that is being shafted due to AGE !.
And there is NO NUMBERS at all to speak to...

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2.2

Bad experience at GNC pavilion brands
When i pay used debit card . You’re mesin mybank is under line, but the staff many...

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1.7

1. Didn't know, but they said shipping takes 24-48 "business hours" which took three full day (mon-thurday, Just time to...

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1

I had purchased sleeping aid being told that i could return it if it doesn't work because I was hesitant. the first...

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Vitamin World and GNC Products and Services

Most reviewed product and services
  • Vitamin World Shipping Service (10 reviews)
  • Vitamin World Customer Care (5 reviews)
  • Vitamin World Buy One Get One Free Deal (1 review)
  • Gnc Manager (40 reviews)
  • Gnc Customer Care (37 reviews)
  • Gnc Supplement (25 reviews)