PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GNC and Vitamin World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GNC
Vitamin World

GNC and Vitamin World Overview

Total reviews
413
48
Company responses
0
0
Issues resolved
1
0

GNC and Vitamin World Consumer Ratings

Rank
42 out of 295 in Weight Loss, Diets and Training category
91 out of 523 in Pharmacy category
Customer service
45 in category
69 in category
Price Affordability
51 in category
78 in category
Product or Service Quality
40 in category
66 in category
Website
36 in category
80 in category

GNC and Vitamin World Rating Details

Customer service
1.4 (125 reviews)
1.6 (29 reviews)
Reviewer's quote

...I have called the customer service line for three days and spent more than an hour each time without reaching anyone. I also sent three emails without any response. Just wanted to let them know the order was not received..

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...> customer service cannot do anything. just saying "track the package". or refund later...

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Price Affordability
1.9 (99 reviews)
2.3 (20 reviews)
Reviewer's quote

...The Greed is real!!! When I spoke up about the cost they said oh we honor other stores price..

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Received email on buy 2 get 3 free (good scam) you try to buy the items as advertised and see what the whopping final price is 'it states mix & match. We will set up a class action suit against Vit World in federal and state court for false advertising. Already filed complaints to FTC...

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Product or Service Quality
1.8 (97 reviews)
1.7 (23 reviews)
Reviewer's quote

Ivan was extremely rude to me on April 5th when a few days prior he would not return a product that I purchased because I did not have a receipt. So when I returned on the April 5th with the receipt he still would not return the product and got extremely rude with me. Ive been coming to GNC all...

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S Virgin islands and in the time here I've been at Vitamin World and even though the service was excellent, it is ridiculous and probably illegal for this company to have only one person working, and besides that fact, still the young lady( dont know her age but looks young to me) do her job with...

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Website
2.2 (95 reviews)
1.9 (22 reviews)
Reviewer's quote

...et me cancel pro membership, and somehow they put stuff on auto order that I have never bought and won't let me cancel that so every month I have to go to the website of a company I don't want to do business with anymore and cancel an order I never placed. Their products are also under dosed and sometimes don't even contain the substances they ...

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We ordered 4 products on vitamin world's official website for delivery in China. We noticed that it had not arrived after 8weeks so we sent their customer service an email and they just told us that they have no control over when the products arrived in China. However,we checked with DHL and DHL...

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GNC and Vitamin World Pros and Cons

Pros
  • No way
  • No returns
  • Great choice of products
  • Supplements
  • Products
  • Price
Cons
  • Customer service
  • Lied to
  • Employee work ethic
  • Poor service and poor customer service
  • Pissed
  • Company policies in regards to discount coupons

GNC and Vitamin World Most Positive Reviews

Top rated reviews
5

I think your post is narrow minded. I have worked for GNC for three years now as a PT sales associate due to me trying...

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4.3

I am beyond frustrated I have been with VW for four years and every other order I have to call. I have to reorder pay...

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5

I am a GNC employee and couldn't disagree more. For the record, I am not an RSD or SSM or anyone from corporate. I have...

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3.3

I am visiting the U.S Virgin islands and in the time here I've been at Vitamin World and even though the service was...

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GNC and Vitamin World Most Critical Reviews

Lowest rated reviews
1

GNC is the worst company I have ever worked for. They only hire people with a high school education to pose as "health/s...

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1

I went to the store today (January, 9 2015) with my husband on 10:45 am and a sales associates came to me to offer some...

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1

I ordered a Fitbit One on 11/30/2014 at around 10AM priced at $9.99 from GNC.com. I received an order confirmation...

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1

I purchased $160 worth of vitamins & supplements yesterday from my local Vitamin World. When I got home, there was...

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GNC and Vitamin World Latest Reviews

Recent published reviews
1.2

I've bought the GNC pro membership twice and it has always been extremely unpredictable with the proper delivery of the...

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No votes

I have a complaint about a store personal that is being shafted due to AGE !.
And there is NO NUMBERS at all to speak to...

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1

I was buy a creatine then i opened it and scretch the card and send to gnc mobile nomber and no response from gnc

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1.7

1. Didn't know, but they said shipping takes 24-48 "business hours" which took three full day (mon-thurday, Just time to...

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GNC and Vitamin World Products and Services

Most reviewed product and services
  • Gnc Manager (40 reviews)
  • Gnc Customer Care (37 reviews)
  • Gnc Supplement (25 reviews)
  • Vitamin World Shipping Service (10 reviews)
  • Vitamin World Customer Care (5 reviews)
  • Vitamin World Buy Two Get Three Free Deal (1 review)