PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GNC and Vitacost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GNC
Vitacost

GNC and Vitacost Overview

Total reviews
400
61
Company responses
0
0
Issues resolved
1
0

GNC was first mentioned on PissedConsumer on Apr 25, 2008 and since then this brand received 400 reviews. It is 339 reviews more than Vitacost received since Mar 23, 2011.

GNC and Vitacost Consumer Ratings

Rank
39 out of 347 in Weight Loss, Diets and Training category
26 out of 723 in Pharmacy category
Customer service
41 in category
32 in category
Staff
37 in category
22 in category
Price Affordability
45 in category
20 in category

GNC and Vitacost Rating Details

Customer service
1.4 (116 reviews)
2.7 (24 reviews)
Reviewer's quote

For two months I’ve been calling customer service and going into the store. The first time they said they were out of the pro boxes but they would give me $10 in points for the inconvenience (The salesman said the box was worth $50) I called a week later to see if they had the boxes in they said...

Sandy C

no customer service answers only repetitive recordings..

PissedConsumer1752886
Staff
1.7 (114 reviews)
3.1 (15 reviews)
Reviewer's quote

...GNC staff convinced me to get GNC PRO membership. I first refused but he kept saying all good things with 100% satisfaction guarantee. I finally agreed and paid $39...

PissedConsumer1090508

...received yet! When I contacted them asking only to contact the courier they said contact us after 60 days! 60 days! Which means that if I will receive my staff, most of the items will be expired! My order # 606285363 My advice to anyone else is to stay with known sites. This site is specious. It's a lesson for me to deal only using my PayPal or Amazon...

Lindie
Price Affordability
2 (92 reviews)
3.6 (16 reviews)
Reviewer's quote

They also lied and told me I was supposed to be able to get up to 6 GNC pro days that would give me a price discount plus points toward future purchases and that I would be able to pick the days to do this only to then have them switch things up and change it to 4 days a year that only they get to...

David M

I was told the correct Item would be shipped to me. Wait see.a

Jaeden

GNC and Vitacost Pros and Cons

Pros
  • Great choice of products
  • Staff in kernersville
  • No way
  • Prices are good
  • Have good discounts
  • Receiving my product quickly
Cons
  • Customer service
  • Lied to
  • Being deceived
  • Pulls money from account but no order goes through
  • Management is cold
  • Customer service responses

GNC and Vitacost Most Positive Reviews

Top rated reviews
5

I think your post is narrow minded. I have worked for GNC for three years now as a PT sales associate due to me trying...

5

I love vitacost and order from them frequently, but enough is enough. I'm getting vitacost ads in my inbox several time...

GNC and Vitacost Most Critical Reviews

Lowest rated reviews
1

GNC is the worst company I have ever worked for. They only hire people with a high school education to pose as "health/s...

1

I ordered 1 item and Vitacost offered a discount for each additional item purchased. I ordered 6 items for a total of $5...

GNC and Vitacost Latest Reviews

Recent published reviews
3.4

I went to purchase 100% optimum nutrition gold standard whey protein. The lady at check-out wanted my phone number. I si...

Read all 400 reviews

it was not fixed . I was trying to update my address and credit card i
and put the order through. it froze I just want my...

Read all 61 reviews

GNC and Vitacost Products and Services

Most reviewed product and services
  • Gnc Manager (40 reviews)
  • Gnc Customer Care (36 reviews)
  • Gnc Supplement (23 reviews)
  • Vitacost Shipping Service (9 reviews)
  • Vitacost Website (2 reviews)
  • Vitacost Manager (1 review)