PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TruVision Health and GNC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TruVision Health

TruVision Health

Has Verified Representatives
2.5
GNC

GNC

1.9
TruVision Health
GNC

TruVision Health and GNC Overview

Total reviews
304
415
Company responses
50
0
Issues resolved
0
1

TruVision Health and GNC Consumer Ratings

Rank
57 out of 522 in Pharmacy category
42 out of 296 in Weight Loss, Diets and Training category
Customer service
44 in category
45 in category
Product or Service Quality
34 in category
39 in category
Website
66 in category
37 in category
Value for money
53 in category
35 in category

TruVision Health and GNC Rating Details

Customer service
2.2 (95 reviews)
1.4 (126 reviews)
Reviewer's quote

...Im very disappointed in the customer service. I knew when I signed up a month ago when I called to cancel it would be this way. Regretting signing up for sure...

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...I have called the customer service line for three days and spent more than an hour each time without reaching anyone. I also sent three emails without any response. Just wanted to let them know the order was not received..

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Product or Service Quality
2.8 (94 reviews)
1.8 (99 reviews)
Reviewer's quote

I ordered my stuff and changed one product and it charged me twice in two weeks. Took a while for them to put my deposit in the bank. The customer service is the worst ever!..

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Ivan was extremely rude to me on April 5th when a few days prior he would not return a product that I purchased because I did not have a receipt. So when I returned on the April 5th with the receipt he still would not return the product and got extremely rude with me. Ive been coming to GNC all...

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Website
2.3 (87 reviews)
2.2 (97 reviews)
Reviewer's quote

...com It is absolutely rediculous that your website only has let me login like twice, i have written down every password change and even just changed it again and as soon as i go to login it tells me something went wrong. My order needs to be cancelled immediately!..

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...et me cancel pro membership, and somehow they put stuff on auto order that I have never bought and won't let me cancel that so every month I have to go to the website of a company I don't want to do business with anymore and cancel an order I never placed. Their products are also under dosed and sometimes don't even contain the substances they ...

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Value for money
2.4 (86 reviews)
1.9 (74 reviews)
Reviewer's quote

I ordered the new truvy on 6/15/2020 I took only 3 pills makes me to jittery and vomiting need to return and get money back. I reordered the original tru I was on . on 6/27/2020 so really need to speak with a associate please to find out what I need to do thank you..

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...update my address so I’ll get a tracking number in two weeks ! That’s five calls and two trips to the store and a whole bunch of *** Don’t waste your money it’s not worth it. I gave the staff two stars because at least the salesman called customer service and tried to help. Everything else got one star if there were negative stars that’s what they would have...

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TruVision Health and GNC Pros and Cons

Pros
  • Delivery was on time as usual
  • I love using it
  • Fast shipping
  • No way
  • No returns
  • Great choice of products
Cons
  • Customer service
  • No weight loss
  • Way they handle their business
  • Customer service
  • Lied to
  • Employee work ethic

TruVision Health and GNC Most Positive Reviews

Top rated reviews
5

I have been on TruVision Combo . Trufix & TruControl . I went from 254 to currently 169 ...size 24 to size 12 .. This...

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5

I think your post is narrow minded. I have worked for GNC for three years now as a PT sales associate due to me trying...

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5

I've been trying to cancel for 3 days now! If someone does not get in contact with me very soon to cancel my truvision...

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5

I am a GNC employee and couldn't disagree more. For the record, I am not an RSD or SSM or anyone from corporate. I have...

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TruVision Health and GNC Most Critical Reviews

Lowest rated reviews
1

http://ashleyphillips.truvisionhealth.com/

http://ashleyphillips.truvisionhealth.com/my-story/ also
Claims that diets...

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1

GNC is the worst company I have ever worked for. They only hire people with a high school education to pose as "health/s...

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1

I've spent hours , first trying to find their Customer service # 1-801-281-7420. Emailed them several times. I can not...

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1

I ordered a Fitbit One on 11/30/2014 at around 10AM priced at $9.99 from GNC.com. I received an order confirmation...

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TruVision Health and GNC Latest Reviews

Recent published reviews
4

No complaint. Just not working right now and need to cut down on some Bills.

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3.2

I asked the cashier a question and my mask was falling off, so I it was upside down (custom Amazon thing) so I took it...

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2

I called during regular business hours and it says no one is in the office

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1

I have been taking GNC vitamins for many years. Today I went to the local store in Fort Myers at the Forum. When I...

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TruVision Health and GNC Products and Services

Most reviewed product and services
  • Truvision Health Customer Care (41 reviews)
  • Truvision Health Supplement (33 reviews)
  • Truvision Health Shipping Service (25 reviews)
  • Gnc Manager (40 reviews)
  • Gnc Customer Care (37 reviews)
  • Gnc Supplement (25 reviews)