PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Purity Products and GNC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Purity Products
GNC

Purity Products and GNC Overview

Total reviews
252
417
Company responses
123
0
Issues resolved
2
1

Purity Products and GNC Consumer Ratings

Rank
46 out of 667 in Health and Beauty category
44 out of 303 in Weight Loss, Diets and Training category
Product or Service Quality
47 in category
40 in category
Customer service
60 in category
46 in category
Price Affordability
99 in category
50 in category
Website
71 in category
38 in category

Purity Products and GNC Rating Details

Product or Service Quality
2.2 (53 reviews)
1.9 (101 reviews)
Reviewer's quote

I think the product is good, but their business practices suck. I should know better, and they should hire business consultants. I ordered a product and was ready to commit to 6 mos to get a reduced price...

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Ivan was extremely rude to me on April 5th when a few days prior he would not return a product that I purchased because I did not have a receipt. So when I returned on the April 5th with the receipt he still would not return the product and got extremely rude with me. Ive been coming to GNC all...

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Customer service
1.7 (52 reviews)
1.4 (128 reviews)
Reviewer's quote

They hook you on an auto shipment then make it difficult for you to cancel. I tried to cancel my shipment 2 weeks before it was due to ship. I had to call "customer service" to cancel. I was informed while on the call that my order had already shipped that morning! Of course they could not stop the...

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...I have called the customer service line for three days and spent more than an hour each time without reaching anyone. I also sent three emails without any response. Just wanted to let them know the order was not received..

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Price Affordability
1.9 (47 reviews)
2 (102 reviews)
Reviewer's quote

I am 70 years old and have been using their Joint Formula Supreme for years and have recommended to other people with rave reviewsI have arthritis in my back and knees and I have no problem.

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...The Greed is real!!! When I spoke up about the cost they said oh we honor other stores price..

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Website
2.2 (46 reviews)
2.2 (99 reviews)
Reviewer's quote

The website and their phone numbers only allow buying more products, they do not allow cancellations of an order..

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...et me cancel pro membership, and somehow they put stuff on auto order that I have never bought and won't let me cancel that so every month I have to go to the website of a company I don't want to do business with anymore and cancel an order I never placed. Their products are also under dosed and sometimes don't even contain the substances they ...

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Purity Products and GNC Pros and Cons

Pros
  • Person on phone seemed like they were just doing their job
  • Customer service person i spoke with
  • Crooks take money without permission
  • No way
  • Great choice of products
  • No returns
Cons
  • Customer service
  • Product did not work
  • When you call they will not cancel but try to keep selling
  • Customer service
  • Lied to
  • Employee work ethic

Purity Products and GNC Most Positive Reviews

Top rated reviews
5

I've been a customer for five years, and if it were not for their infomercial regarding Hyaluronic Acid, I would never...

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5

I think your post is narrow minded. I have worked for GNC for three years now as a PT sales associate due to me trying...

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5

I understood I would pay shipping, and if I wanted to cancel I could. I did so with no problem whatsoever. Later, I or...

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5

I am a GNC employee and couldn't disagree more. For the record, I am not an RSD or SSM or anyone from corporate. I have...

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Purity Products and GNC Most Critical Reviews

Lowest rated reviews
1

I returned a product and I am still waiting for a refund and you can never get there to them that no way to greet your...

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1

GNC is the worst company I have ever worked for. They only hire people with a high school education to pose as "health/s...

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1

After watching an advertisement on TV, I called to take advantage of a free trial of green tea. I only had to pay...

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1

I ordered a Fitbit One on 11/30/2014 at around 10AM priced at $9.99 from GNC.com. I received an order confirmation...

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Purity Products and GNC Latest Reviews

Recent published reviews
1

The website and their phone numbers only allow buying more products, they do not allow cancellations of an order.

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2.2

Bad experience at GNC pavilion brands
When i pay used debit card . You’re mesin mybank is under line, but the staff many...

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4.4

I am 70 years old and have been using their Joint Formula Supreme for years and have recommended to other people with ra...

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1

I had purchased sleeping aid being told that i could return it if it doesn't work because I was hesitant. the first...

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Purity Products and GNC Products and Services

Most reviewed product and services
  • Purity Products Customer Care (37 reviews)
  • Purity Products Supplement (17 reviews)
  • Purity Products Supplement Free Trial (7 reviews)
  • Gnc Manager (40 reviews)
  • Gnc Customer Care (37 reviews)
  • Gnc Supplement (25 reviews)