PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Purity Products and GNC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Purity Products
GNC

Purity Products and GNC Overview

Total reviews 259 424
Company responses 123 0
Issues resolved 2 1

Purity Products and GNC Consumer Ratings

Rank
49 out of 668 in Health and Beauty category
46 out of 318 in Weight Loss, Diets and Training category
Product or Service Quality
46 in category
40 in category
Customer service
61 in category
46 in category
Reliability
56 in category
36 in category
Price Affordability
98 in category
51 in category

Purity Products and GNC Rating Details

Product or Service Quality
2.2 (56 reviews)
1.9 (103 reviews)
Reviewer's quote

Purity products has a poor vitamin quality. In addition every time I called to cancel the customer representative agent convinced me to push back my shipment. Back in March I was charged with a shipment that I never received...

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Ivan was extremely rude to me on April 5th when a few days prior he would not return a product that I purchased because I did not have a receipt. So when I returned on the April 5th with the receipt he still would not return the product and got extremely rude with me. Ive been coming to GNC all...

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Customer service
1.7 (56 reviews)
1.4 (132 reviews)
Reviewer's quote

They hook you on an auto shipment then make it difficult for you to cancel. I tried to cancel my shipment 2 weeks before it was due to ship. I had to call "customer service" to cancel. I was informed while on the call that my order had already shipped that morning! Of course they could not stop the...

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...I have called the customer service line for three days and spent more than an hour each time without reaching anyone. I also sent three emails without any response. Just wanted to let them know the order was not received..

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Reliability
1.8 (52 reviews)
1.4 (14 reviews)
Reviewer's quote

I ordered their 15 day trial of green tea cr phytosome based on their radio advertising in September 2020. They did not notify me that I would be placed on an autoship or whatever they call it. I paid $4.95 for the shipping of the trial offer. When I checked my bank acct this morning they had...

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I bought one mega men 50 plusI took it at lunch did not suit then next I tried it after dinner again problemAfter your talk I tried once at breakfast alsoI felt uncomfortable some heaviness vomiting feeling each timeSo I want to return it back

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Price Affordability
1.9 (50 reviews)
2 (105 reviews)
Reviewer's quote

...I ordered a product and was ready to commit to 6 mos to get a reduced price. The next billing they billed the higher amount. To summarize, good product ruined by poor business practices...

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...The Greed is real!!! When I spoke up about the cost they said oh we honor other stores price..

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Purity Products and GNC Pros and Cons

Pros
  • Crooks take money without permission
  • Person on phone seemed like they were just doing their job
  • Customer service person i spoke with
  • No way
  • No returns
  • Great choice of products
Cons
  • Customer service
  • Product did not work
  • Bad customer service a scam
  • Customer service
  • Lied to
  • Being disregarded

Purity Products and GNC Most Positive Reviews

Top rated reviews
5

I've been a customer for five years, and if it were not for their infomercial regarding Hyaluronic Acid, I would never...

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5

I think your post is narrow minded. I have worked for GNC for three years now as a PT sales associate due to me trying...

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5

I understood I would pay shipping, and if I wanted to cancel I could. I did so with no problem whatsoever. Later, I or...

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5

I am a GNC employee and couldn't disagree more. For the record, I am not an RSD or SSM or anyone from corporate. I have...

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Purity Products and GNC Most Critical Reviews

Lowest rated reviews
1

I returned a product and I am still waiting for a refund and you can never get there to them that no way to greet your...

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1

GNC is the worst company I have ever worked for. They only hire people with a high school education to pose as "health/s...

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1

After watching an advertisement on TV, I called to take advantage of a free trial of green tea. I only had to pay...

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1

I ordered a Fitbit One on 11/30/2014 at around 10AM priced at $9.99 from GNC.com. I received an order confirmation...

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Purity Products and GNC Latest Reviews

Recent published reviews
No votes

Have not received a phone call or an email from Purity Products

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No votes

I have order a protien drinks from GNC, Order Number: 200003067266 0n 10/9/2020. Once you started the order, your web me...

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1

Purity products has a poor vitamin quality. In addition every time I called to cancel the customer representative agent...

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1

I bought one mega men 50 plus
I took it at lunch did not suit then next I tried it after dinner again problem
After your t...

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Purity Products and GNC Products and Services

Most reviewed product and services
  • Purity Products Supplement (18 reviews)
  • Purity Products Supplement Free Trial (8 reviews)
  • Purity Products Shipping Service (3 reviews)
  • Gnc Manager (40 reviews)
  • Gnc Supplement (25 reviews)
  • Gnc Pro Access Membership (15 reviews)