PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pet Wellbeing and GNC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pet Wellbeing

Pet Wellbeing

Has Verified Representatives
3.8
GNC

GNC

1.9
Pet Wellbeing
GNC

Pet Wellbeing and GNC Overview

Total reviews 92 422
Company responses 81 0
Issues resolved 1 1

Pet Wellbeing and GNC Consumer Ratings

Rank
8 out of 378 in Pet Medicine and Veterinary Clinics category
45 out of 316 in Weight Loss, Diets and Training category
Customer service
15 in category
46 in category
Website
19 in category
39 in category
Product or Service Quality
16 in category
38 in category
Exchange, Refund and Cancellation Policy
17 in category
41 in category

Pet Wellbeing and GNC Rating Details

Customer service
2.7 (49 reviews)
1.4 (131 reviews)
Reviewer's quote

...If they are this sloppy at employing frontline customer service staff, what else are they sloppy about?!..

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...I have called the customer service line for three days and spent more than an hour each time without reaching anyone. I also sent three emails without any response. Just wanted to let them know the order was not received..

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Website
3.3 (45 reviews)
2.1 (101 reviews)
Reviewer's quote

...I chatted with a representative on the website and was curious about their other product for arthritis. Since my dog is also on pain management meds for his hip issues, they suggested Old Friend for large dogs (because of his meds). After about 4 days he started getting up an following me around...

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...et me cancel pro membership, and somehow they put stuff on auto order that I have never bought and won't let me cancel that so every month I have to go to the website of a company I don't want to do business with anymore and cancel an order I never placed. Their products are also under dosed and sometimes don't even contain the substances they ...

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Product or Service Quality
2.8 (43 reviews)
1.9 (102 reviews)
Reviewer's quote

The negative reviews of this company's products prematurely killing beloved fur babies is just atrocious. Their damage control response person on this pissedconsumer site keeps stating their "Better Business Bureau A+" rating. Their BBB has only 5 (FIVE) glowing reviews (again, created by paid...

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Ivan was extremely rude to me on April 5th when a few days prior he would not return a product that I purchased because I did not have a receipt. So when I returned on the April 5th with the receipt he still would not return the product and got extremely rude with me. Ive been coming to GNC all...

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Exchange, Refund and Cancellation Policy
2.7 (41 reviews)
1.3 (15 reviews)
Reviewer's quote

...I get a notice of refund, check my bank and notice they've ALSO deducted an additional shipping charge. Summary: I placed an order - I PAID FOR SHIPPING $7. 95...

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...pls give urgent help for refund money..

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Pet Wellbeing and GNC Pros and Cons

Pros
  • Product and the staff
  • Products and service
  • Fast service
  • No way
  • Great choice of products
  • No returns
Cons
  • Worthless product that killed my cat
  • Terrible customer service unethical unprofessional sale tactics
  • Poor customer service
  • Customer service
  • Lied to
  • Being disregarded

Pet Wellbeing and GNC Most Positive Reviews

Top rated reviews
5

ALMOST ALL DISEASES HAVE SUPPLEMENTS TO EITHER CURE THE DISEASE OR ALLOW A DOG/CAT TO LIVE SYMTOM FREE...I HAVE ONE DOG...

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5

I think your post is narrow minded. I have worked for GNC for three years now as a PT sales associate due to me trying...

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5

my 14year old pekingese was suffering from kidney failure had eaten anything in almost two weeks right at deaths door....

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5

I am a GNC employee and couldn't disagree more. For the record, I am not an RSD or SSM or anyone from corporate. I have...

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Pet Wellbeing and GNC Most Critical Reviews

Lowest rated reviews
1

Worst customer service! Operations Manager, Ina Judge is ignorant, mean, Andy professional! Items not received within...

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1

GNC is the worst company I have ever worked for. They only hire people with a high school education to pose as "health/s...

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1

They sound lovely and empathetic - perhaps they are but the rep convinced me to pay UPS 2nd day air on Dec 11 to get my...

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1

I ordered a Fitbit One on 11/30/2014 at around 10AM priced at $9.99 from GNC.com. I received an order confirmation...

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Pet Wellbeing and GNC Latest Reviews

Recent published reviews
1

I placed an original order and PAID FOR SHIPPING.
By the time I got the item my pet passed.
I called to them and explained...

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1

They promised me a box every month and I only got one for the entire year. It's a complete rip off and it's the entire...

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1

These people are lairs, products are over priced/ staff is hateful and condonsendion and disrespectful and combative...

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No votes

I need 4 bottles of extreem Volcano overnighted ASAp...

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Pet Wellbeing and GNC Products and Services

Most reviewed product and services
  • Pet Wellbeing Kidney Support Gold Pet Supplement (12 reviews)
  • Pet Wellbeing Life Gold Pet Supplement (9 reviews)
  • Pet Wellbeing Customer Care (8 reviews)
  • Gnc Manager (40 reviews)
  • Gnc Customer Care (37 reviews)
  • Gnc Supplement (25 reviews)