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Gm Parts Giant

Equipment
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $115 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Website
Staff
Customer service
Reliability
  • Site 1
  • Gm warehouse type database 1

Customers don't like

  • I do not find any rating low enough2
  • Not being able to cancel order even though part was not in stock1
  • No customer service skills you bought it you own it1
  • I did not like false information given1
  • Better use paypal - or you will be ripped off1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 797 TOTAL REVIEWS
  • $49.2K CLAIMED LOSSES
  • $286 AVERAGE LOSS
2.0
Exchange, Refund and Cancellation Policy
Website
Staff
Customer service
Reliability
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Unwillingness to accept their part in the mistake4
  • Shipping4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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