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Our website collected and compiled various consumer reviews about Gm Financial and Kia Motors Finance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
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Gm Financial and Kia Motors Finance Consumer Ratings
Rank
307
out of 1883 in Financial Services category
246
out of 1883 in Financial Services category
Customer service
266
in category
237
in category
Billing Practices
198
in category
153
in category
Reliability
159
in category
99
in category
Product or Service Quality
183
in category
146
in category
Gm Financial and Kia Motors Finance Rating Details
Customer service
1.2 (119 reviews)
1.3 (260 reviews)
Reviewer's quote
...We all have to help each other out during these times and their approach to customer service is wrong. We will never buy another GM vehicle again unless GM fixes this..
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Hello, I am hoping this gets to someone in authority since calling customer service has gotten me no where. My account # is 1713845980. 1st The customer service Phone # 866-331-5632 is antiquated and not helpful to any customers calling...
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Billing Practices
1.3 (115 reviews)
1.4 (189 reviews)
Reviewer's quote
...These practices are despicable; especially during this time considering what everybody is going through. Bad Karma!!..
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...The counties have exonerated and refunded the mistake on their part but Kia Motors Finance keeps billing. LOVELY. NEVER...
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Reliability
1.4 (112 reviews)
1.8 (182 reviews)
Reviewer's quote
A Equinox with A/C Vents in rear so please call me back at 954-592-5409 my name is Adam Kaye, I hope hear from u soon!
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PLEASE CHECK YOUR INTEREST VS PRINCIPAL! If they are ripping us off, trust me they are you or most of you who are not checking the allocation of the interest to the principal! The reps (now 6) AND a so-called supervisor have stated 'yes the interest is not correct. They all have 'claimed' to get...
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Product or Service Quality
1.5 (110 reviews)
1.8 (210 reviews)
Reviewer's quote
No acknowledgment of potential poor either tire quality or engineering of the vehicle that would cause this so-called wear. I also believe the 3rd Party GM uses for inspection is paid a percentage of "Excessive Wear" and GM has calculated this amount to return a great profit for themselves even...
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The worse service ever!! If you are a senior, don't go alone. Bring some one with you! I went for a car, and I ended leasing a car with not information what so ever. This guy Rodrigo was the sale person...
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Gm Financial and Kia Motors Finance Pros and Cons
Pros
Horrifying
Screwed up my credit profile with their system issue
Customer service is nice while they are knifing you
Quality of car
Car
Sales people
Cons
Customer service
No empathy or willingness to work with a loyal customer
Lack of customer service
Customer service
So called customer service
Problem was not solved
Gm Financial and Kia Motors Finance Most Positive Reviews
Top rated reviews
5
I would like to paid on line
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5
I send a registered check for full payment for Car I got talked in to finance to get rebate. After calling KIA Finance...
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5
Gm financial, i never had a bad experience with them . I think it just depends on the person you are and how you handle...
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5
Kia Motor Finance is royally trying to screw up my credit. I bought the car out through my bank at the end of lease. My...
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Gm Financial and Kia Motors Finance Most Critical Reviews
Lowest rated reviews
1
GM Financial, previously known as Americredit, and located in Arlington, Texas; is a very corrupt and wicked company!...
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1
I would give them zero stars if that were an option. They mistyped my address and my husband's name on some paperwork. W...
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1
GM Financial is the worst lender ever! I paid off my loan weeks ago and have yet to receive my title. They told me 14...
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1
Kia Motor Finance is a Nightmare to deal with! I have faxed over,emailed bank statements even Kia Statements show I'm...
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Gm Financial and Kia Motors Finance Latest Reviews
Recent published reviews
1
My wife has a 2019 chevy trax through GM financial. I am a co-signer to this vehicle. My wife and I recently lost our...
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1.3
PLEASE CHECK YOUR INTEREST VS PRINCIPAL! If they are ripping us off, trust me they are you or most of you who are not...
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No votes
Good Morning. I need to know what I need to do for my car. I still owe on this Jetta but the engine is blown and I am not...
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1
Wrong Final Statement, and not providing the updated final statement in time before submit to credit report
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Gm Financial and Kia Motors Finance Products and Services
Most reviewed product and services
Gm Financial Auto Leasing
(39 reviews)
Gm Financial Auto Loan
(36 reviews)
Gm Financial Customer Care
(30 reviews)
Kia Motors Finance Customer Care
(80 reviews)
Kia Motors Finance Auto Leasing
(59 reviews)
Kia Motors Finance Auto Loan
(58 reviews)
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