PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gm Financial and Kia Motors Finance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gm Financial
Kia Motors Finance

Gm Financial and Kia Motors Finance Overview

Total reviews 236 508
Company responses 0 0
Issues resolved 0 2

Gm Financial and Kia Motors Finance Consumer Ratings

Rank
307 out of 1883 in Financial Services category
246 out of 1883 in Financial Services category
Customer service
266 in category
237 in category
Billing Practices
198 in category
153 in category
Reliability
159 in category
99 in category
Product or Service Quality
183 in category
146 in category

Gm Financial and Kia Motors Finance Rating Details

Customer service
1.2 (119 reviews)
1.3 (260 reviews)
Reviewer's quote

...We all have to help each other out during these times and their approach to customer service is wrong. We will never buy another GM vehicle again unless GM fixes this..

Read full review

Hello, I am hoping this gets to someone in authority since calling customer service has gotten me no where. My account # is 1713845980. 1st The customer service Phone # 866-331-5632 is antiquated and not helpful to any customers calling...

Read full review
Billing Practices
1.3 (115 reviews)
1.4 (189 reviews)
Reviewer's quote

...These practices are despicable; especially during this time considering what everybody is going through. Bad Karma!!..

Read full review

...The counties have exonerated and refunded the mistake on their part but Kia Motors Finance keeps billing. LOVELY. NEVER...

Read full review
Reliability
1.4 (112 reviews)
1.8 (182 reviews)
Reviewer's quote

A Equinox with A/C Vents in rear so please call me back at 954-592-5409 my name is Adam Kaye, I hope hear from u soon!

Read full review

PLEASE CHECK YOUR INTEREST VS PRINCIPAL! If they are ripping us off, trust me they are you or most of you who are not checking the allocation of the interest to the principal! The reps (now 6) AND a so-called supervisor have stated 'yes the interest is not correct. They all have 'claimed' to get...

Read full review
Product or Service Quality
1.5 (110 reviews)
1.8 (210 reviews)
Reviewer's quote

No acknowledgment of potential poor either tire quality or engineering of the vehicle that would cause this so-called wear. I also believe the 3rd Party GM uses for inspection is paid a percentage of "Excessive Wear" and GM has calculated this amount to return a great profit for themselves even...

Read full review

The worse service ever!! If you are a senior, don't go alone. Bring some one with you! I went for a car, and I ended leasing a car with not information what so ever. This guy Rodrigo was the sale person...

Read full review

Gm Financial and Kia Motors Finance Pros and Cons

Pros
  • Horrifying
  • Screwed up my credit profile with their system issue
  • Customer service is nice while they are knifing you
  • Quality of car
  • Car
  • Sales people
Cons
  • Customer service
  • No empathy or willingness to work with a loyal customer
  • Lack of customer service
  • Customer service
  • So called customer service
  • Problem was not solved

Gm Financial and Kia Motors Finance Most Positive Reviews

Top rated reviews
5

I would like to paid on line

Read full review
5

I send a registered check for full payment for Car I got talked in to finance to get rebate. After calling KIA Finance...

Read full review
5

Gm financial, i never had a bad experience with them . I think it just depends on the person you are and how you handle...

Read full review
5

Kia Motor Finance is royally trying to screw up my credit. I bought the car out through my bank at the end of lease. My...

Read full review

Gm Financial and Kia Motors Finance Most Critical Reviews

Lowest rated reviews
1

GM Financial, previously known as Americredit, and located in Arlington, Texas; is a very corrupt and wicked company!...

Read full review
1

I would give them zero stars if that were an option. They mistyped my address and my husband's name on some paperwork. W...

Read full review
1

GM Financial is the worst lender ever! I paid off my loan weeks ago and have yet to receive my title. They told me 14...

Read full review
1

Kia Motor Finance is a Nightmare to deal with! I have faxed over,emailed bank statements even Kia Statements show I'm...

Read full review

Gm Financial and Kia Motors Finance Latest Reviews

Recent published reviews
1

My wife has a 2019 chevy trax through GM financial. I am a co-signer to this vehicle. My wife and I recently lost our...

Read full review
1.3

PLEASE CHECK YOUR INTEREST VS PRINCIPAL! If they are ripping us off, trust me they are you or most of you who are not...

Read full review
No votes

Good Morning.
I need to know what I need to do for my car. I still owe on this Jetta but the engine is blown and I am not...

Read full review
1

Wrong Final Statement, and not providing the updated final statement in time before submit to credit report

Read full review

Gm Financial and Kia Motors Finance Products and Services

Most reviewed product and services
  • Gm Financial Auto Leasing (39 reviews)
  • Gm Financial Auto Loan (36 reviews)
  • Gm Financial Customer Care (30 reviews)
  • Kia Motors Finance Customer Care (80 reviews)
  • Kia Motors Finance Auto Leasing (59 reviews)
  • Kia Motors Finance Auto Loan (58 reviews)