PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glorgo and Zerorez as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glorgo
Zerorez

Glorgo and Zerorez Overview

Total reviews
4
161
Company responses
3
0
Issues resolved
0
1

Glorgo and Zerorez Consumer Ratings

Rank
28 out of 488 in Cleaning Services category
50 out of 488 in Cleaning Services category
Price Affordability
31 in category
61 in category
Website
44 in category
31 in category
Customer service
118 in category
34 in category
Advertised vs Delivered
78 in category
31 in category

Glorgo and Zerorez Rating Details

Price Affordability
3 (1 review)
1.5 (70 reviews)
Reviewer's quote

Overall easy to use website but terrible customer service. Offer discounts but once you want to book , they won't let you redeem it. Tried a few times to book a cleaner but never heard back and never confirmed any request, neither did they reach out to tell why. No message , nothing. One time could...

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...Looked like a rushed job because I didn’t want all the extras that doubled the price. All the hype on the radio got us interested. But I quickly realized all the extra sales that go on after the estimate...

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Website
2 (1 review)
2.5 (61 reviews)
Reviewer's quote

No items

After I had my horrible experience dealing with Naji I did more researched on the BETTER BUSINESS BUREAU WEBSITE. They have earned themselves a whopping D- SCORE, wow imagine that, after all I had been through this made sense. Trust me, if you are going to pay to have your carpets cleaned do not go...

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Customer service
1 (1 review)
1.7 (76 reviews)
Reviewer's quote

No items

I called the office back and spoke with the customer service manager requesting a refund and he kept giving me the run-around. After several calls with no action, I decided to call corporate. Corporate says they are not responsible for the franchise and cannot give me a refund but only reach out to...

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Advertised vs Delivered
1 (1 review)
1.4 (66 reviews)
Reviewer's quote

No items

...They offered me 1/2 back but never delivered on that promise either..

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Glorgo and Zerorez Pros and Cons

Pros
No votes
  • When they left
  • Technician was friendly and professional
  • Way my carpets were cleaned
Cons
No votes
  • Misrepresentation on price
  • Bait and switch
  • Service and the price gauging

Glorgo and Zerorez Most Positive Reviews

Top rated reviews
No votes
5

I had the best experience with Zerorez. I had three room, a hallway and stairs cleaned. Carpet looked great, got out...

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No votes
5

The person who came out was great. Friendly, efficient and great!! I love this company and will be calling again!

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Glorgo and Zerorez Most Critical Reviews

Lowest rated reviews
1.8

Overall easy to use website but terrible customer service. Offer discounts but once you want to book , they won't let...

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1

This company absolutely sucks today!!! Five years ago used them and the service and care was awesome.
Five years later -...

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No votes
1

Long time customer. Was told I had a morning apt. Did not get a 24 to 48 hr notification to tell me I'd been pushed of...

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Glorgo and Zerorez Latest Reviews

Recent published reviews
No votes

Engaged a cleaner thru Glorgo App.

On the cleaning day, came a very young cleaner, i guess in her 20s.

Showed her...

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No votes

Hello, I received a e-mail with a special of $99 3 rooms cleaned. I attempted to book with additional services just carp...

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No votes

Got a cleaner from them over the weekend, not impressed by their service.

The cleaner came, told me she don't do iron...

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1

Bought a used home and wanted carpet cleaned before I moved in. Called zerorez for service before I moved in, this way...

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Glorgo and Zerorez Products and Services

Most reviewed product and services
  • Glorgo Customer Care (1 review)
  • Zerorez Carpet Cleaning Service (67 reviews)
  • Zerorez Customer Care (13 reviews)
  • Zerorez Cleaning Service (6 reviews)