PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Telstra and Globe Telecom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Telstra
Globe Telecom

Telstra and Globe Telecom Overview

Total reviews
4
429
Company responses
0
0
Issues resolved
0
2

Telstra and Globe Telecom Consumer Ratings

Rank
95 out of 1428 in Telecommunications category
326 out of 1428 in Telecommunications category
Billing Practices
17 in category
No votes
Diversity of Products or Services
346 in category
No votes
Website
126 in category
No votes
Customer service
No votes
No votes

Telstra and Globe Telecom Rating Details

Billing Practices
4 (1 review)
No votes
Reviewer's quote

I'm fed up with the lack of interest from Telstra, sure you sometimes ring back but nothing is done, we cannot use our mobile phone in out house at Sandhurst, Victoria, 3977. We keep getting the same runaround each time, you have one last chance to fix the problem or we change carriers, as this is...

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I want to request to cut our billing because since Feb. 2020 we are not using the internet since there are some questionable things we found in our billing that's why we really don't pay it yet, then this tragedy happens to our family. You can check our house and even the router and the gray tube...

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Diversity of Products or Services
1 (1 review)
No votes
Reviewer's quote

No items

...Please i need your recommendation for us to enjoy and avail your services accordingly. The area is: Sitio Lico-lico, Bonawon, Siaton, Negros Oriental Philippines Thank you so much and hoping your utmost assessments and recommendation. Kind regards, Novelio Ferrolino..

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Website
2 (1 review)
No votes
Reviewer's quote

No items

It was happened April 5, I bought a load for our prepaid Wi-Fi worth 199 from their website, unfortunately I wasn't able to receive the load. So I call globe customer service on the same day to complain. I was advised that she will escalate the issue together with my payment ID, and it will take up...

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Customer service
No votes
No votes
Reviewer's quote

No items

We have no landline and internet connections almost a month, it's really hard to reach your customer service, I called many times to report my internet and landline phone. Globe is really annoying!!! I am wasting my money for your very poor service!!!!..

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Telstra and Globe Telecom Pros and Cons

Pros
No votes
  • No pros
  • Inconsistent
  • Very fast reminding you of your billing statement
Cons
No votes
  • Bad customer service
  • Poor connection
  • Service sucks

Telstra and Globe Telecom Most Positive Reviews

Top rated reviews
No votes
5

I report that case is thru or not.

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No votes
5

I need to get back the signal of my roaming ±639566111346 this is very important SIM card

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Telstra and Globe Telecom Most Critical Reviews

Lowest rated reviews
2.3

I'm fed up with the lack of interest from Telstra, sure you sometimes ring back but nothing is done, we cannot use our m...

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1

I subscribed for a postpaid plan in globe ayala last January 21, 2015 for Php2499. after 8 days Ithe unit got busted...

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No votes
1

Our company has 10 post-paid mobile phones. We have 2 Internet services also with Globe, inclusive of landline services...

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Telstra and Globe Telecom Latest Reviews

Recent published reviews
No votes

Telstra cable connection not working again 3 months in a row

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No votes

Super Hina ng signal..tsaka Pu Hindi na namin kaya bayaran Yung bill Kung mag papatuloy pa kmi sa connection..Wala pa...

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No votes

Steve from the telstra office in Bussulton was extremely rude and condescending. He made no attempt at all to resolve...

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No votes

Hi good afternoon,
We would like to know on how to change the number attached on the signed up form as we forgot to add o...

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Telstra and Globe Telecom Products and Services

Most reviewed product and services
No votes
  • Globe Telecom Internet Service (97 reviews)
  • Globe Telecom Customer Care (53 reviews)
  • Globe Telecom Phone Service (19 reviews)