PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Transamerica and Globe Life Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Globe Life Insurance

Globe Life Insurance

Has Verified Representatives
3.0
Transamerica
Globe Life Insurance

Transamerica and Globe Life Insurance Overview

Total reviews
77
278
Company responses
0
164
Issues resolved
2
4

Transamerica and Globe Life Insurance Consumer Ratings

Rank
204 out of 1060 in Insurance category
21 out of 1060 in Insurance category
Customer service
185 in category
57 in category
Product or Service Quality
124 in category
40 in category
Reliability
141 in category
24 in category
Value for money
94 in category
32 in category

Transamerica and Globe Life Insurance Rating Details

Customer service
1.2 (48 reviews)
1.9 (114 reviews)
Reviewer's quote

...Everything from their fees to their customer service is the WORST..

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...Frustrating and customer service wait time is awful too long. Hold almost hour to speak to representive..

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Product or Service Quality
1.4 (44 reviews)
2.2 (89 reviews)
Reviewer's quote

...I having a TERRIBLE COSTUMER SERVICE. Thats including the lady who answer the phone few minutes ago on 1-800-797-2643 around 4:30pm et. She hang up on me with out answering my question, nasty and rude...

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yes your customer service sucks. trying make a change for payment options on our grand kids policies...

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Reliability
1.2 (43 reviews)
2.2 (92 reviews)
Reviewer's quote

Transamerica has fraudulently delayed then denied my short term disability claim. Despite the employer and physician form both stating that the injury is not work related with the no box check marked, Transamerica has fraudulently denied the legitimate claim stating the injury is work related. Each...

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I want nothing to do with your company or your mailing me a *** letter every day Are sending me over hundreds of emails get me off your list

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Value for money
1.6 (39 reviews)
2.4 (84 reviews)
Reviewer's quote

HORRIBLE money hungry people that work here! they don'dt care about you..

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They are taking money out of someone else's account :angry: :angry:..

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Transamerica and Globe Life Insurance Pros and Cons

Pros
  • Hanging up on them
  • Way they lie when they say they value you as a customer
  • Up till now
  • Deception
Cons
  • Deceptive amendments to policy and inaccessibility of company
  • Waiting for hours on phone and reply to emails
  • Transamerica worked at making it difficult to access my account
  • Poor communication within company
  • Some people within this company are dishonest
  • Poor company work ethics to customers

Transamerica and Globe Life Insurance Most Positive Reviews

Top rated reviews
5

They were closed At 6:00 p.m. today Eastern time I live on the West Coast

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5

My mother-In-law bought into this company. She passed away over 2 months ago. All we've had is the runaround when...

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No votes
5

Call rep did not have any info on question asked about company.saturday. contacted company by phone.

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Transamerica and Globe Life Insurance Most Critical Reviews

Lowest rated reviews
1

There is no support.
After hours and hours of holding, never a live agent picks up the phone. I need to update my acco...

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1

My brother had to go to the ER with a sick stomach and the ER doc told him he had gastritis. But it got him to...

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1

Well this been going on since they claimed they bought it from Stonebridge and before that Stonebridge bought it from...

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1

I am here again Global just cant seem to be helpful. Everytime we call we get a different story and basically they are...

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Transamerica and Globe Life Insurance Latest Reviews

Recent published reviews
1

Transamerica has fraudulently delayed then denied my short term disability claim. Despite the employer and physician for...

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No votes

I have four policies that I pay for. I have lost the certificates for all of them. I would like copies for my files, ple...

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No votes

Somebody took money off my insurance policy when. My mom died, and they don't know who did it want to find out

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No votes

Not pissed! Just needed to give the company some info. Surgeries, meds, ECT. The Agent was polite and courteous. Helped...

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Transamerica and Globe Life Insurance Products and Services

Most reviewed product and services
  • Transamerica Life Insurance (25 reviews)
  • Transamerica 401K Retirement Plan (9 reviews)
  • Transamerica Retirement Plan (7 reviews)
  • Globe Life Insurance Life Insurance (80 reviews)
  • Globe Life Insurance Customer Care (56 reviews)
  • Globe Life Insurance Life Policy Claim (24 reviews)