PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mutual Of Omaha and Globe Life Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mutual Of Omaha

Mutual Of Omaha

Has Verified Representatives
2.1
Globe Life Insurance

Globe Life Insurance

Has Verified Representatives
3.1
Mutual Of Omaha
Globe Life Insurance

Mutual Of Omaha and Globe Life Insurance Overview

Total reviews 143 284
Company responses 58 180
Issues resolved 2 4

Mutual Of Omaha and Globe Life Insurance Consumer Ratings

Rank
60 out of 1084 in Insurance category
24 out of 1084 in Insurance category
Customer service
No votes
58 in category
Website
No votes
55 in category
Billing Practices
No votes
39 in category
Reliability
No votes
20 in category

Mutual Of Omaha and Globe Life Insurance Rating Details

Customer service
No votes
1.8 (114 reviews)
Reviewer's quote

com , also sent three emails to their customer service email mentioned on their web page. Also sent three emails with the same information through their secured message service and I still keep receiving emails telling me I do not have hazard insurance. When I call I have to wait like 20 minutes to...

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...Your machine does not have the ability to offer me the chance to speak with a customer service person. I can not handle this on line. I need help now...

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Website
No votes
2.3 (87 reviews)
Reviewer's quote

First lie was that they did not tell people on the Medicare website that their RX part D plan was not supported by Mutual of Omaha, but Express Scripts. Anyone knows that if someone has a product supported by another company that the other company does not care about the customer, just the money...

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...Your company is closing early if so you need to change your website. Or your company is lying to the whole world. Thanks, your P...

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Billing Practices
No votes
2.4 (90 reviews)
Reviewer's quote

...then DO NOT USE MUTUAL OF OMAHA! see attached photo - the red boxes were used to protect my mothers name but this clearly illustrates their misleading billing practices used to prevent clients from knowing if they are delinquent or past...

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i have had several bad experiences with Globe billing dept. when i make pymts. I am told my husband policy is not due for several months always saying payments retuned when they was paid now they are takink thier lovely time telling me about my money they can talk all day long about payments and...

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Reliability
No votes
2.2 (92 reviews)
Reviewer's quote

The life insurance claim submitted by my daughter for her father's Mutual Omaha Policy is a virtual nightmare.Her father died in Nov 2019 and all documents including Post Mortem reports have been given.Mutual Omaha is using every excuse to avoid paying the claim.The policy is under 2 years old and...

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I tried to make a payment in the automated line and it keep refusing my payment, I called another number and after the fourth try it finally went through. Very frustrating !

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Mutual Of Omaha and Globe Life Insurance Pros and Cons

Pros
  • Availability of a live operator
  • John wayne cancer insurance
  • Excellent benefits
  • Way they lie when they say they value you as a customer
  • Up till now
  • Deception
Cons
  • Indifferent people
  • It is a headache
  • Customer service is terrible
  • Poor communication within company
  • Poor communication
  • Some people within this company are dishonest

Mutual Of Omaha and Globe Life Insurance Most Positive Reviews

Top rated reviews
5

I was in a bad motorcycle wreck back in September 2014. I had only had this short-term and long-term disability...

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5

My mother-In-law bought into this company. She passed away over 2 months ago. All we've had is the runaround when...

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5

My initial complaint was that Mutual of Omaha labeled me as an employee of their company which in turn caused my unemplo...

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5

Call rep did not have any info on question asked about company.saturday. contacted company by phone.

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Mutual Of Omaha and Globe Life Insurance Most Critical Reviews

Lowest rated reviews
1

Refused a valid claim that I wanted for pregnancy induced hypertension. Only wanted one month of pay as I was returning...

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1

My brother had to go to the ER with a sick stomach and the ER doc told him he had gastritis. But it got him to...

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1

7 yrs ago myself, husband and son took out life insurance policies. 14 mos ago I had to close my checking acct. I...

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1

I am here again Global just cant seem to be helpful. Everytime we call we get a different story and basically they are...

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Mutual Of Omaha and Globe Life Insurance Latest Reviews

Recent published reviews
3.2

I got a new hazard insurance for my property. I update this information four times trough ihaveinsurance.com , also...

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3

I tried to make a payment in the automated line and it keep refusing my payment, I called another number and after the...

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No votes

i have recently moved and my new address is as follows,204 legacy oaks circle lynchburg va 24501.thanks

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No votes

Im trying to get a refund because i wad paying one month and they charge me for on the 8 of this month i just want a ref...

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Mutual Of Omaha and Globe Life Insurance Products and Services

Most reviewed product and services
  • Mutual Of Omaha Life Insurance (23 reviews)
  • Mutual Of Omaha Disability Insurance (9 reviews)
  • Mutual Of Omaha Claim (8 reviews)
  • Globe Life Insurance Life Insurance (80 reviews)
  • Globe Life Insurance Life Policy Claim (24 reviews)
  • Globe Life Insurance Family Life Insurance (8 reviews)