PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Globe Life Insurance and Mutual Of Omaha as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Globe Life Insurance

Globe Life Insurance

Has Verified Representatives
3.0
Mutual Of Omaha

Mutual Of Omaha

Has Verified Representatives
2.1
Globe Life Insurance
Mutual Of Omaha

Globe Life Insurance and Mutual Of Omaha Overview

Total reviews
273
129
Company responses
159
46
Issues resolved
4
1

Globe Life Insurance and Mutual Of Omaha Consumer Ratings

Rank
22 out of 1051 in Insurance category
53 out of 1051 in Insurance category
Customer service
58 in category
85 in category
Reliability
25 in category
58 in category
Product or Service Quality
42 in category
88 in category
Billing Practices
41 in category
80 in category

Globe Life Insurance and Mutual Of Omaha Rating Details

Customer service
1.9 (114 reviews)
1.6 (44 reviews)
Reviewer's quote

...Frustrating and customer service wait time is awful too long. Hold almost hour to speak to representive..

Read full review

...They say they are providing the insurance coverage but the customer service is outsourced to Express Scripts. Express Scripts is impossible to deal with and really do not care about Mutual of Omaha customers..

Read full review
Reliability
2.2 (92 reviews)
1.7 (30 reviews)
Reviewer's quote

I want nothing to do with your company or your mailing me a *** letter every day Are sending me over hundreds of emails get me off your list

Read full review

I have written about Mutual of Omaha before with no success. They lied at sign up for their RX part D plan. First lie was that they did not tell people on the Medicare website that their RX part D plan was not supported by Mutual of Omaha, but Express Scripts. Anyone knows that if someone has a...

Read full review
Product or Service Quality
2.2 (89 reviews)
1.6 (27 reviews)
Reviewer's quote

yes your customer service sucks. trying make a change for payment options on our grand kids policies...

Read full review

...Not so, they have farmed out their customer service to Express Scripts. Express Scripts is impossible to deal with and poorly trained in customer service. Mutual of Omaha lied to us all since we were led to believe we would be doing business with Mutual Of Omaha...

Read full review
Billing Practices
2.5 (87 reviews)
1.9 (30 reviews)
Reviewer's quote

i have had several bad experiences with Globe billing dept. when i make pymts. I am told my husband policy is not due for several months always saying payments retuned when they was paid now they are takink thier lovely time telling me about my money they can talk all day long about payments and...

Read full review

I want to cancel my Supplemental Health Insurance Policy Part D policy # 584741637100-003 by email which their customer service department doesn't list an email address to do so only by phone which I can't do at the moment since I am locked overseas with this virus issue and don't know when I will...

Read full review

Globe Life Insurance and Mutual Of Omaha Pros and Cons

Pros
  • Way they lie when they say they value you as a customer
  • Up till now
  • Deception
  • Availability of a live operator
  • John wayne cancer insurance
  • Excellent benefits
Cons
  • Poor communication within company
  • Some people within this company are dishonest
  • Poor company work ethics to customers
  • Indifferent people
  • It is a headache
  • Customer service is terrible

Globe Life Insurance and Mutual Of Omaha Most Positive Reviews

Top rated reviews
5

My mother-In-law bought into this company. She passed away over 2 months ago. All we've had is the runaround when...

Read full review
5

I was in a bad motorcycle wreck back in September 2014. I had only had this short-term and long-term disability...

Read full review
5

Call rep did not have any info on question asked about company.saturday. contacted company by phone.

Read full review
5

No problem my needs were handled efficiently

Read full review

Globe Life Insurance and Mutual Of Omaha Most Critical Reviews

Lowest rated reviews
1

My brother had to go to the ER with a sick stomach and the ER doc told him he had gastritis. But it got him to...

Read full review
1

Refused a valid claim that I wanted for pregnancy induced hypertension. Only wanted one month of pay as I was returning...

Read full review
1

I am here again Global just cant seem to be helpful. Everytime we call we get a different story and basically they are...

Read full review
1

7 yrs ago myself, husband and son took out life insurance policies. 14 mos ago I had to close my checking acct. I...

Read full review

Globe Life Insurance and Mutual Of Omaha Latest Reviews

Recent published reviews
1

Several weeks ago, this company agreed to a sum to forfeit my policy. I agreed and signed paper. They then proceeded to...

Read full review
1

After months of complaining about Mutual of Omaha rx plan and their false advertising I have given up. I wrote the...

Read full review
No votes

U must prevent these murders my son bought no policies the killers did.

Read full review
No votes

I do not have Mutual of Omaha insurance. This is the account number and routing number from my bank.
Chase Bank Account N...

Read full review

Globe Life Insurance and Mutual Of Omaha Products and Services

Most reviewed product and services
  • Globe Life Insurance Life Insurance (78 reviews)
  • Globe Life Insurance Customer Care (56 reviews)
  • Globe Life Insurance Life Policy Claim (24 reviews)
  • Mutual Of Omaha Life Insurance (21 reviews)
  • Mutual Of Omaha Disability Insurance (9 reviews)
  • Mutual Of Omaha Customer Care (8 reviews)